We purchased a dock, they built the most wonderful stairs to the beach, helped us when we needed…read morerepairs to our boat lift and have been most helpful when we added new equipment.

Bought a Bullman Boat lift so long ago from Cottage Works it was reasonable to expect support…read moretrouble . . .AND . . .of course we needed it when we had a cottage full of family in the Middle of the summer. Very VERY grateful to Dann and his team to get us on the calendar and get the job done !!. . .John took the lead and then handed off while he raced to another crisis. Post COVID I know everyone is short-staffed . . .just really really psyched and grateful to the service so long after purchase. Most sincerely Eric Henning

The lawn looked OK during the day, but every weed is visible at night in the headlights. So many…read morelong, long grasses, much longer than the rest of the yard. The first week I just hoped it was because our lawn had been too overgrown for a really professional lawn mowing. I was trying to give Jeff the benefit of the doubt. But week after week the Issue remained. Jeff is a quiet guy, at least here he was. He didn't have much to say at all. Infact, communications was non existent. I should have spoken up about the choppy cut, but I had other things to deal with and I figured at least it look okay during the day. Jeff did not show last week, and he didn't come this week. I cannot recommend.

On time, and willing to help with all your curb appeal. Great prices too…read more Help grow this Vets business after all he gave his life for us.

I was sold a tractor that is not Living up to the job that I was told it would do. I was actually…read moremisled by the salesperson and I was told it could do the job I needed it for. I would never buy another product from this dealer again and I advise everyone to look elsewhere because I made a costly mistake. Beware the costs!

Great sales guy, but service after the sale is poor. Parts department customer service and…read moreknowledge of their products is poor. Their service writer is argumentative and aggressive. I regret my over 6k purchase from this business. Too bad, it's a great location.

I needed a new chair and since we were going to be in Grand Rapids, we stopped into Klingman's…read more The last time I bought furniture here they were still in Eastbrook Mall! Most of the furniture in our house was purchased here well over 20 years ago. My Hancock & Moore recliner got damaged by movers 12 years ago and the mechanism finally gave up. I looked to have it repaired because the leather is still perfect, but when I looked into it, I was told I would be better off buying a new chair. We worked with Richard, who was amazing! He helped me find my perfect new recliner. I miss the old store but the staff is still great and they still carry high quality furniture.

I am disappointed with Klingman's Furniture in Holland, Michigan. I got the run around so many…read moretimes from the staff at that location. My small furniture item that was custom ordered (a small corner cabinet), and way-overpriced, took months longer then it should have to arrive. After waiting for 2 months for the call it was ready to pick up, and hearing nothing, I reached out to the store and was told that the item was still sitting at another location and that it was damaged. I would never have heard or known about this status, without me checking on it. Then there was zero contact for another month and half. I called several times asking for a manager so I could get more details - and NEVER heard back from her. I did get a call from the sales girl that said it hadn't arrived yet. There were no apologies for the inconvenience, or effort made to make it right. Finally, I tried reaching out again a few weeks later, this time in person! I showed up and the assistant manager Bob was there and was great; but all he offered was to have this small cabinet delivered to my house (could easily fit in my vehicle, so this was not very beneficial to me.) But I accepted, and he was a pleasant, nice man who was making an effort to help in the bad situation. Unfortunately, on the day they decide to deliver the following week, I am at work and they give me a 2-3 hour timeframe for delivery. It was conflicting with my work arrangements, but I tried to keep those hours clear. Sadly, they came after the timeframe and I was not able to be there to inspect the item. They offered to leave it outside. I called Bob to see if i could just pick it up from the store, and he said no, they already had arranged it for delivery. I would have preferred to receive a discoun/refund on my item instead of this massive headache and additional stress I received. My son ended up going to the house to be there to let them in. All in all, I paid too much for this item to begin with, and then horrible customer service from the beginning, from most of the staff. I would have expected better from a high end furniture store. I won't be shopping here again and suggest you don't either.

We had service work done after 5 years of using our Frye log set. Lucas did an excellent job by…read moreexplaining what and why he was doing what he did. He fixed an issue that arose from the original installation. He was courteous and professional. He did not waste any time getting the job done.

From the owner: Fireplace Gallery is West Michigan’s premier destination for fireplace expertise, offering an…read moreunmatched level of knowledge, experience, and professional certification. We proudly employ the highest number of NFI Certified professionals in Michigan, ensuring that every customer works with highly trained experts who understand fireplaces inside and out. NFI Certification represents the highest standard in the fireplace industry, and our team’s credentials reflect a deep commitment to safety, proper installation, and long term performance. Whether you are selecting a new fireplace, troubleshooting an existing unit, or planning a custom installation, you can trust that the guidance you receive is accurate, reliable, and tailored to your specific needs. From gas, wood, pellet, and electric fireplaces to inserts and design support, Fireplace Gallery focuses on creating warm, safe, and inviting spaces for homes and families across West Michigan. Our goal is to deliver not just beautiful fireplaces, but peace of mind, comfort, and the timeless ambiance only a well designed fire can provide.