Great service and clothes come back perfect! Sanitary has several locations in the Quad Cities…read morethat are convenient and they are very fast with their service!

This review is for the store located on Spruce Hills in Bettendorf. My husband and I have been…read moregoing to this location for decades. I get lots of alterations as I'm on the short side and he gets all of his dress shirts and pants for work cleaned. We spend on average about $1,200 per year so we do lots of business with them. The last few times we have been there, our clothes were not ready after 3 weeks with the store, our clothes had shrunk leaving our pants very short. We tried to use a coupon for $10 off of $50 which we always hit but were unable to use because we were to present the coupon at time of drop off! They offered a $5 coupon as well and after the manager discussed with the clerk her decision NOT to honor it even after our clothes were ready 2 weeks AFTER they said they were going to be ready, we decided we are not going to do business here anymore. The greed mixed with poor service, and unwillingness to satisfy a customer, equals no more money to be spent at this store. If it wasn't for the inconsistency in quality of service we may still do business but the rudeness and unprofessional service has just been too much to ever want to give this place a chance again.

Really like the work quality and the staff is really pleasant. Only downside is that the sweaters…read moreseem really pricey and we are used to downtown Chicago prices. Was a little surprised.

I've been in multiple times for either cleaning or repair. The workers are super friendly and nice…read more It's always quick whether you're dropping off or picking up your items. Only have had one time where something wasn't ready when it stated and it was when I needed an item fixed.

I took a Bridemaids dress to be cleaned. When I went to pick it up, there were 2 large snags down…read morethe front of the dress. While I waited, the employee called another store to find out what to do. I was told that they would have someone look at the dress and get in touch with me in a few days. 10 days later and no call. I called the main location and was told that they were unaware of the DAMAGED dress. Now I am told it could take 2-3 weeks for claims department to hand it. THIS IS TOTALLY UNACCEPTABLE! Side note...Bridesmaids dress was $220.

The manager is nuts. Every time I go she follows me around, screaming and threatening me. I decided…read moreto let it slide when she violated the Americans with Disabilities Act by screaming at me about my service animal. Today, she was an inch from my face, screaming at me because I turned a table fan. The meds I take for epilepsy have a wretched side effect; they stop you from sweating. If I don't physically cool myself down, I will have heat stroke. The fact that I can't turn a small fan to cool off is ridiculous. She also told me that I can't go there then when it's hot. This violates the Americans with disabilities act . I videoed her in my face and sent it to my lawyer. This place is done for. You cannot harass your patrons because they're disabled.

We were in town for a men's softball tournament, and had 13 uniforms to wash before we flew home…read more Found this place on a rainy day, and so glad we did. Extremely helpful staff, who gave us useful tips on getting out grass & dirt stains from these white uniforms! Great value, extremely clean and friendly facility. Employees take pride in the business and it shows. Class act facility!