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    Sanitary Dry Cleaners

    5.0 (1 review)

    Services - Sanitary Dry Cleaners

    Clothing alterations

    Clothing mending and repair

    Dry cleaning

    1 More Service

    Stain treatment

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    8 years ago

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    Sanitary Cleaners

    Sanitary Cleaners

    3.2
    (5 reviews)

    Rarely do I leave poor reviews, but i have never been so disrespected and disappointed in a…read morecompany's service. I have used Sanitary Cleaners for light repairs here and there, and have never noticed anything even hinting at a poor quality mending job. So, when my vintage pair of Levi's ripped on the back thigh, I thought I knew just the place to take them. I brought them in early November, and they said their seamstress was out on vacation for about 14 days so it wouldn't be quick -- no biggie, I couldn't wear them anyways. 15 days after dropping them off, I picked them up, paid, and went along with my day. When I got home, I was immediately upset with the quality of the repair. I worked in a theatrical costume shop, so I understand the basics of fabric repairs, and this falls so flat from what my novice mind could conceive. They simply attached a denim patch underneath and stitched 100 times over all the frayed material. I have worked in service on and off for 8 years, so I am always very careful when bringing forward complaints of any kind, but I needed to have something done because I felt cheated for PAYING to have my vintage denim ruined. I brought them back IMMEDIATELY the NEXT day, and I asked for the patch to be removed and/or to have my money returned to me. Not a bad deal considering they RUINED a pair of vintage Levi's... They said it was out of their hands and that their district manager would need to call me back. On that call (now, the following day), I learned that the cleaner was bought-out between the time I dropped off the repair and when I paid for it, so even though I paid a day earlier, they would not refund a dime. They threw a fit when I asked for something to be done. I was not happy simply walking away having paid for my jeans to be ruined. The seamstress said she could not take the patch off (which, after further inspection, it's not knot-stitched and a seam-ripper would make light work of removing the patch). All 3 staff members stared at me blankly when I was asking why they chose to not close the whole & stitch over it, or why a seamstress wouldn't be able to remove their own patch. All in all: they credited my account (won't be returning so boo hoo), they won't remove the patch, and I am currently seam-ripping a terrible mending job that cost me $16. Money wasted, terrible management.

    Sanitary is the best dry cleaner around and they have great delivery service. The quality is…read moreconsistent and a great value for the money spent to get my clothes cleaned and pressed.

    Burke Cleaners

    Burke Cleaners

    1.0
    (2 reviews)

    Worst service and quality I have ever had with a dry cleaner!! This is a drop off site and they do…read morenot know what takes place at their dry cleaning location. If you have a question about your items they want you to call their dry cleaning facility....WHAT?!?!?!?! Customer service is horrible...was back 3 times to pick up my item (purse) and each time it was either not ready, still being cleaned or when I did go get it and it was done it was worse than when I had dropped it off...the colors had bleed into each other. The manager (Heather) told me that they were "fixing" my mistake of cleaning it at home....WHAT?!?!?! I did not drop it off to be fixed I dropped it off to be cleaned. I know these guys have the monopoly in the Quad Cities but really!!! At least have some sense of customer service.

    We just moved to the area and we were told that Burke''s is the best drycleaner in town. We found…read moreout quickly the are unorganized and with the exception of the manager at the 53rd location the staff is unhelpful and rude. We had them repair a couch cushion of our that the zipper was broken on in the move. It took 2 weeks longer than we were told it would and it came back in worse shape than we dropped it off. The zupper was still broken but in a different color. The owner contacted me today just to talk to me like I was stupid to know they don't know what they are doing. He told me they had to replace the zipper three times because of how difficult it was and the tailor told me she replaced it twice so someone is lying. He offered no solution to the problem only to return the pillow in the sad condition she put it in. I told him she shouldn't have done the work if she couldn't do it and he gave a vague and ridiculious response. He said we got a deal because of how cheap she did the work in the first place. It's not a deal when it cost more to fix her crappy work than it would have taking it to someone competent enough to do the job right in the first place. I wouldn't wish this place on anyone. They are lucky this is a small town with limit option otherwise they would be out of business.

    Burke Cleaners

    Burke Cleaners

    1.0
    (2 reviews)

    no!! i do not have the wrong business, per their google reply attempting to skirt any…read moreresponsibility!! the attendant (after several unanswered phone calls) was miraculously able to find his name and the jacket in their system! do not!! take anything here!! i dropped off a $300 alpha industries jacket, they did not remove the tag and washed it which removed all of the screen printing from it, and today i noticed the satin is completely ripped in the arm-- and no it was not like this when i dropped it off i have only worn the jacket like 3 times. do not let allow them to clean anything!!!!!! they won't answer the phone.... i want a replacement or the cash for my ruined property!! no i do not have the wrong business. my finance dropped it off (oddly enough, have different names ‍)!! the pink is a reflection! funny how light works like that! burke cleaners in moline, street a!!!! this is your business you infact did ruin a $300!! jacket, and then did not answer the phone saturday when we were calling to tell you. my finance has the receipt with your business on it!!! and has emailed you! so no, i do have the correct dry cleaners!!!

    The place itself is very nice and accommodating inside. The issue we had is that we came to pick up…read moreour clothes at 8:45, 15 minutes before close. The sign on the door clearly says they close at 9:00pm. The doors were already locked and they refused to let us get our laundry. They claimed that the doors get locked at 8:40, even tho there is absolutely nothing stating that anywhere in the building. We just recently started going there, but there was another time we were running behind picking them up and got there at 8:55 and the doors were still open with people inside. If they close at "8:40" that is what the door should say.

    Wagner's Cleaners

    Wagner's Cleaners

    1.0
    (2 reviews)
    $$

    RUDE RUDE RUDE!!! I…read moreparked out front of the dry cleaners to drop off a bag of dress shirts before walking next door to have pancakes with my 4 year old son. I was promptly met AT MY CAR by a Wagners employee who immediately asked if I was coming to her place of business or if I was going next door. Seriously? I told her I was doing both and she quickly and rudely responded with, "you can't park here if you are going to eat next door". What?!?!? "I can't park here if I'm doing business with you and then going next door?" I asked. "Nope" she responded. Well then, I guess I will not be doing business with you today or EVER for that matter. How does a place like this even stay open with service like that? I immediately got back in my car, moved 2 spaces closer to the pancake house and WILL NEVER be back to Wagners Cleaners. Still shaking my head!

    I wasn't able to experience the actual dry cleaning or alterations here because I couldn't get a…read moreword out. The woman that approached me at the front was sweet but some angry woman from the back kept barking remarks. "Our alterations are sent out!" "Our seamstress is 2 weeks behind!" "are you expecting it right away cause we can't do that and that's what everyone wants". I wanted a dress shirt altered for sometime...any time...doesn't matter just whenever. "Do you know how to pin it?" She barked at me. I did not, "sorry can't help" by the way this was not a language barrier...just that rude and obnoxious.

    Sanitary Dry Cleaners - sewingalterations - Updated June 2026

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