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    Wagonhound Rest Area

    3.5 (2 reviews)

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    Virginian Hotel - Rees's Roots - The Virginian Hotel and Eating House

    Virginian Hotel

    (17 reviews)

    $$

    I booked a room at The Virginian Hotel in Medicine Bow for my partner, who is in the process of…read moremoving to Wyoming. Before arriving, my partner called the hotel, spoke with the front desk, and made specific arrangements for a late check-in. Based on that conversation, we reasonably believed there would be someone available or a process in place when they arrived. That did not happen. When my partner arrived, they called the contact/person associated with the late check-in multiple times. Every call went to voicemail, and no one responded. There was no one available to help, no follow-up, and no way to access the room that had been booked. As a result, my partner was forced to sleep in their car. I then contacted Expedia to try to resolve the issue, and Expedia was also unable to reach the hotel or hotel staff. That makes the situation even more concerning. This was not a minor inconvenience or a simple miscommunication. The hotel took a reservation, confirmed late-arrival arrangements, and then completely failed to provide access to the room or respond when help was needed. I do not know what is going on with the management or staffing at this property, but this was unacceptable. Leaving a guest stranded overnight after prior arrangements were made is a serious failure of basic hospitality and customer service. At this point, because neither we nor Expedia have been able to get a response from the hotel, I will be pursuing a refund through Expedia and, if necessary, disputing the charge with my bank. I would strongly caution anyone considering staying here, especially if you need a late check-in or are traveling through a rural area where backup lodging options may be limited.

    New owners, same old grease. I like the old buildings but clean it up, I need to feel the place my…read morefood is coming out of is reasonably clean, or smells reasonably clean, I left decided not to eat there.

    Wagonhound Rest Area - reststops - Updated August 2026

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