Leslie is a great pet sitter, and has taken excellent care of my three Guinea Pigs several times…read more It's very comforting to have someone so reliable looking after my fur kids when I need to be away from home. She is easy to book, very responsive to questions. I have three boys in separate, custom enclosures, and they aren't great travelers. Leslie comes by once or twice a day to my apartment when I'm away and takes care of all the food, cleaning and treats that this little dudes require. She sends lots of pictures and updates. I'm very comfortable leaving them in her care. I believe she may have some boarding options available also for the littles. Highly recommended!

Love having Simone from "The Bark Lounge" walk & wrestle with my boy (80+lbs Dobie/Rottie) Remy!…read moreHis is super happy to see her (his nubby tail goes a mile a minute). Caroline is very awesome as well, when we first met (with a walker who didn't work out) they took the time to come out and meet with Remy and I and learn his quirks and watch us play ball! We even connected up with Caroline at Paws for a Cause and dropped into see the Daycare facilities (Remy approves). I cannot review daycare other than what I've seen (in off hours) as Remy isn't a fit for daycare anymore (too much for him) . As someone who used another two services with my pup a lot, Bark Lounge has got an excellent space!

Took my 3.5month puppy pitbull and he loves it! I drop him off and he doesn't look back and is…read morepooped when I pick him up. I think the rates are reasonable for the results and the time spent with my pup. I Hate leaving him for long stretches, so this is the perfect solution. Thanks to the Bark Lounge team for putting me at ease :)

Our Vet recommended that we get our border collie groomed and I was reluctant because I have heard…read morehorror stories of groomers not doing good jobs with Border Collies. James was recommended by a person on west coast border collies and I booked an appointment. I am so happy that I did! Our boy looks amazing and James did a wonderful job! Will definitely be coming back! He got all of our dogs undercoat off and all the mats out without shaving him! Can't say enough about how happy we are.

Stanley Bark is a dog store on Alberni that provides daycare and grooming services…read more The service is good and the store is small yet stylish. All the dogs seem to be content. The prices are reasonable considering their location, but still a bit too rich for my blood. If I could let my dog stay at daycare all the time, I would. But for now, it will be once in a while. Full Day ($30.00) Package of 10 full days ($26.00 per day) Package of 20 full days ($23.00 per day) Bath & Blow Dry - Grooming varies with request

I couldn't have ask for a better person to care for my two cats…read more Dennis has a way with animals and she is so caring and loving. My two cats looked so relaxed and content when I was back from my vacation. She also sent me an email everyday to update my cat's activities. It really give us a peace of mind knowing the cats are doing great with her.

Denise of Furry Kid Care takes wonderful care of our cats, Stella and Kona. We moved to Vancouver…read moretwo years ago from the US, and Denise was referred by an employee at the local pet food store. I feel so lucky to have found Furry Kid Care, as I travel quite frequently, and with Denise, I don't have to worry about the cats when I leave town. Stella and Kona warmed up to Denise right away, and they are quite happy to see and play with her when she is caring for them. Denise sends me a daily update with photos. She also requires that I email, text or phone when I arrive home, so that she is sure the cats are not left alone in case my return is delayed. She worries, so I don't have to. My 88 year-old mother reads Denise's daily reports to me, and mom gets such a kick out of them. She tells everyone Denise has a Master's Degree in Cats. So if you are crazy about your kitties, please rest assured that Furry Kid Care will meet all your cat's needs, and will most assuredly exceed your cat care expectations on an ongoing basis. Denise is trustworthy, professional, organized and calm.

To be honest I have never owned a breed that need to be groomed. I took any aussie doodle in and…read moreshe looked like a mop because it's so hard to find groomers. We were quite worried about the how our dog would be treated or how she would behave. Once I meet the owner and watched him with my dog my daughter and I were much more relaxed. Well we picked out lil beast and we're overwhelmed on how good she looked. I don't know what he's using for shampoo but my dogs coat is so soft we might change her name to butter. Thanks to Ferrell I dog looks great

On Wednesday, February 21st, my 5 months puppy had an eye injury and he had to go through eye…read moresurgery. The goal in dropping my puppy off at the daycare was training + help my dog with separation anxiety. My dog has only been to the daycare , 3 Wednesdays, February 07th, 14th and 21st. On Wednesday, February 21st, As per Ez dog's owner, Farrell Augustin, the dogs were drinking water when a fight started between the dogs and one of the dogs pushed my dog with his paw in my puppy's right eye. The dog's claw went inside the right eye of my dog. Since then, My puppy went through eye surgery, he has been taking medication daily + visiting vet every time. The day that the accident happened, Ez dog owner had 10 dogs in his daycare: 2 small size dogs including my puppy, and the rest were medium and big size. The owner didn't even know which dog had attacked my puppy because he said that he turned his back to take his cellphone to capture a picture of the dog's drinking water when everything had happened. I asked the owner if another staff member was with him when the accident had happened and the owner said that the person who works with him at that moment could not handle the situation and he/she has left the daycare to get some fresh air. I never saw this Ez dog's staff at the daycare except the owner. I am addressing the following questions to Ez dog's owner: - How could he accept 10 dogs at his daycare with only one person looking after all the dogs? - How could he train my puppy watching 10 dogs playing at the same time? - How could he do the grooming at the same time of the daycare? - Why don't he separate small breeds from medium and big breeds to guarantee the safety of the dogs?My dog is a 5-month-old Shih Tzu mixed poodle. - How could he have only 1 or 2 staff looking after all the 10 dogs? - Why don't you have a camera monitoring your place? - Where was this second person looking after the dogs that I have never seen? - Why don't he separate dogs by size while offering water? - Do you have insurance if an accident happens? If yes, what your insurance says about the accident with my dog? - When accepting a dog at the daycare, at least observe the dog's behaviour 3 times before giving the dog full access to the daycare. Only 1 day to evaluate a dog for being ready for the daycare is not enough. Imagine if this would happen on the first evaluation day of the daycare? Farrell, you need to create ideas / strategies to build a safe place for the dogs.I can be responsible for my dog, however, you are responsible for building a safe place for the dogs as everyone wants to drop off and pick up their dogs healthy and happy.

Just wanted to share Soda and Nono Bean are still looking cute as buttons (photo proof included)…read moreover a month after their last appt, getting ready for another grooming soon.

Brought my elderly (domestic shorthair) cat here because he's squirmy and not very good at cleaning…read morehimself. Asked for mostly a nail trim (they're becoming a health risk) and sure, why not, a bath. While he was in, they called me and told me he was shedding quite a bit (he does, but not excessively) and said they'd deshed him. I expected a bit of an upcharge for the brushing, but was surprised to see that my bill had literally doubled. They charged the same amount for a brushout as they would for a full shave. I felt a little taken by the upsell without telling me up front what the cost would be. Had I known it would have doubled the price of the appointment, I would not have agreed. They did a decent job but I am not entirely pleased with the way that this was handled. Edit: I have adjusted my review based on the behavior of management. Rather than cast blame at someone for not having a facebook conversation from more than a week ago on hand during a rushed phone conversation and messaging me on facebook with screenshots as a "gotcha", perhaps a small mea culpa of "yes perhaps we should confirm the price before going ahead" could have worked better and I would have been satisfied with that. I paid for the services that I agreed to, although I did feel a bit taken not knowing the cost, and I tipped, everything past this is just customer service, and the defensive behavior of the management towards someone who was perhaps a bit stung at getting charged double in what was a surprise due to poor communication is not a good sign for potential customers as to how this business handles problems when they arise.

We use DogPlay for for boarding when we go away for a weekend. Our King Charles Cavalier loves to…read morevisit and the staff are warm and welcoming. Bamboo always comes home well taken care of and exhausted from playing all day!

I have had good grooms here. The groomer is great. The booking system/organization is my issue. I…read morebooked a groom like a month ago for today. Really needed to get our dog groomed before we go away so he doesn't get too hot. I get my sister to bring him in as I had to work. Apparently they cancelled my groom and sent me an email to let me know- never received, not even in my junk. Now I'm struggling to find a last minute groom. Waste of time and I'm frustrated.

I have been there for years it was on broadway first then moved…read more Recently I went to get a nail trim for my dog. Owners have sold the business ( didn't know this). The prices have gone from $15. To $25 Not as friendly as the owner was Not going back

I don't know if this review will be posted but ,I hope so…read more Our puppy was groomed Feb. 20th 2024. I requested Carrie groom him. That wasn't the case, Remy was given to another groomer. He was 6mo old at the time and had been trimmed successfully, no problems by myself 3 X prior to this appointment, with scissors and electric clippers. I thought it was time for him have professional groom. He is the sweetist, trusting, a bit timid but 100% well adjusted puppy - he loves people and dogs alike. Something went very wrong- his ear was nicked in the center w the clippers and the outside of his nose to eyebrows were razored to the skin. The groomer apologized about the nick to his ear which was still bleeding when he was picked up; that took the immediate focus away from the eyes. His eyelashes were gone too, as well as his beard whiskers, which dogs use as sensors. The doggy was traumatized. He came home, curled into a ball and didn't eat a bite for 2 full days.He wasn't right for a week - it took a full 2 weeks for him to be back to his old self. Why am I writing this review now ? I have since taken him to to be groomed and he is terrified of the scissors - its taken patience and baby steps to get him to a point of letting anyone come near him for a grooming. It's been a huge and costly set back - he still cowers if anyone approaches from the from the front to give him a little pat. This may have been a one-off situation; I hope so for the sake of other pups. This experience needed to be shared. This shouldn't happen even once. We entrust our doggies to capable & loving professionals. What the heck happened!!! Marion Klein