They don't answer the phone or reply, when I wanted to inquire about their services. But think they…read moreare not open for business anymore.

The best physical therapy spot Ive been too. Everyone who works here makes you feel like family…read more They all know you on a first name basis and are always happy to see you. I know they work very hard but they always have such a positive attitude. Their massages are top notch. I look forward to them after I do the exercises.

The staff are amazing! Very helpful and friendly. Lower back pain was at a 9 when I started…read more Learning the proper stretches brought my pain down to a 3 when my sessions were over. Great improvement.

If you are a veteran, I strongly recommend another (any other) selection for Care In The Community…read more I called and made an appointment with them 1 week prior to the appointment. They confirmed the appointment when I called 2 days prior to confirm. When I got there, they could not find my referral/authorization, despite my recommendation at the time of my appointment to check for authorization number. I am a Family Practice provider working in central Oahu and I accept VA CITC patients in my practice. Because I am aware of "snafus" with authorizations, I was clear in my request that they check the auth. When I arrived for my appointment, they claimed to have no record of my authorization and sent me packing. Really?! If you are a US Veteran and are considering care with this facility, reconsider. They are FUBAR.

Super friendly staff and knowledgeable and competent staff. They seem to actually care no matter…read morewhich professional you get. If your insurance refers you to this location, you'll have a good experience.

Shout out to JACO Waikele and my PT Abby for helping me feel confident enough to resolve my ongoing…read moreissue. I was mortified to ask my OBGYN for a referral to PT and had done so 3 years ago, but that failed bc the PT then was only open weekdays when I had to go to an intense job and since I switched insurance, that PT wanted a new referral from a new doctor. Fast forward to a stable job with great insurance, and I felt brave enough to ask my OBGYN for a referral for my hypertonic pelvic floor dsyfunction. Normally, I would not announce this on the internet but I was always told kegels, kegels, kegels to fix my pelvic issues. And to my surprise, NOPPPPEEE. I needed to learn to relax and then strengthen. I'm writing this in case anyone else is looking for issues with this problem and wants to find real relief and help. Thanks to JACO's scheduling team, scheduling appts via phone call or text was a breeze. And my PT Abby taught me so much in the six months I had with her. While I'm a work in progress, I gained so much confidence and awareness in learning more about certain muscles that the doctor's office and youtube never could have helped me with. Abby was kind, patient, and really listened in each session to help me figure out next steps. And I was so grateful to be able to see her on Saturdays.

If you didn't know already, you will by the end of this review. Located beside Queen's Medical…read moreCenter (hospital) is a building that houses many specialty care offices. On the fourth floor is QMCWest Ortho and Rehab Center. How convenient!!! It's a one stop place! See your orthopedist and follow up if needed with a physical therapist on the same floor. Appointments for both areas can be made with the ladies at the front desk. Long gone are the ping pong games between different phone numbers, providers and locations. Easy! Annndd: they have X-ray available in ortho too! No CT scan or MRI at this office (that'll have to be done through QMC's Imaging Department and actual procedure(s) to be done at one of their several locations. Front staff have been so helpful and friendly! Physicians are good! From the group I have personally worked with many of them on a professional basis and attest to their capabilities and bedside manner. There are a few new orthopods that are new to me but so far so good with Dr. Chen (fingers crossed). On the rehab side I've been pretty pleased and impressed with my PT's demeanor and treatment. Another plus to be treated here: FREE parking!

Very friendly front desk staff, and helpful therapists. Easy to understand instructions and…read moreeffective results as well! Will definitely recommend and advise my PCP to go back if future need is required. They also send you the exercises through email, upon request. Shout out to Jake and Johnnie.

Their entire office is absolutely amazing! My daughter went there for any issue and they have been…read moreknowledgeable, tentative, and an overall amazing service. I would recommend them to anyone.

I've been suffering from debilitating pain from my shoulders, lower back, and knees…read more (Fibromyalgia).I was referred by my Doctor to the wonderful folks from PT Hawaii in Waipahu for their Aqua Therapy. Every therapist and specialist I've worked with are highly professional and have helped me tremendously manage my pain level. The ladies in the front office are kind and efficient to a tee and always try and accommodate me when changes to my schedule occur. They are very friendly and hands down the best team I've seen. If I could give them many more stars for review I certainly would. I highly recommend this business.

Really good, professional, Drs of rehab are very attentive to your needs…read more Only place around that has rehab in their own heated pool. Highly recommend.

Friendly physical therapists!! Massage therapists are nice and knowledgable too. Totally recommend.read more

front dest ladies, physical therapist to thee massage therapists here is always on point !! love…read morehow much positivity and motivation they have for me here every time i come in. they know what they are doing here and trust me you are in good hands. thank you waipahu chart family. yall are the best!

Started off strong. Ended badly. I was scheduled for 5 sessions for a shoulder injury…read more Evaluation was great and first two sessions were good. Then they started scheduling me with assistants and did not do a final assessment on my last visit with a PT. They scheduled me for another session only to give me an assistant again and never did a final evaluation to determine if I needed more sessions or how much I improved. I won't be going back.

Adam Radford is the absolute BEST physical therapist. He is caring and committed, working one on…read moreone to help achieve the patients goals. I have been to other local Physical Therapy locations but none have shown this level of dedication. I highly recommend! The entire staff is friendly and helpful.

My wife had recently undergone othroscopic surgery for her knee, and Dr Pang came in highly…read morerecommend by her sports medicine Dr. They are located in the Westgate shopping center in Waipahu on the second floor from Thelmas Filipino Restaurant. Located on the right as soon as you get off the elevator. Upon entering, you'll notice how clean their office is. You would either have to get a referral from your Dr to come here, but we would highly recommend it. Dr Pang works directly with you to overcome any physical challenges you may have.