I walked in this clinic with a very sick medical alert working dog(service dog) ... the compassion…read moreand love that I received from the staff and Dr was tremendous. Unfortunately, I had to put my dog down and they sent me a condolence card, addressing me by my name and my dog by name. This was important because it was my dog why I am still alive and she meant a lot to me

From the owner: Keep your cat or dog healthy with regular veterinary check-ups from Martindale Animal Hospital in…read moreSudbury. We offer medical and surgical services for cats and dogs, and our team is dedicated to providing reliable service to each one of our furry patients. Give us a call today to schedule an appointment for your pet.

Dr. Roachelau is a capable surgeon, I have been told, when addressing issues to do with hips,…read moreknees, spay and neuter. My personal experience had to do with my dog's spine. The surgery was too complex for him and when he called me post op, he told me my dog might be paralyzed and might not have bladder function.....he would not know until the morning. He also said, and I quote, "It was a frustrating experience." How dare he say that to me! His tone and his words were indicative of someone who was blaming "my dog" for the unsuccessful surgery he performed. There was no good reason to scare me and speak to me the way he did. Very unprofessional! He is such a narcissist....it's all about HIM. He wanted me and my dog GONE ASAP and that is exactly what happened. The day I picked my dog up, about two hours later, I called to report missing medication in two bottles (not a big deal, just a counting error) and I also reported that the island dressing was already falling off. Dr. Rocheleau had JUST 2 hours before told me it was to stay on for two weeks to help prevent infection. Anyway, I called to advise staff about both issues. I was spoken down to by an arrogant staffer and I let her know I was not impressed with the way she was speaking to me. Within 10 minutes I received a call that I was banned from the property and no longer a client. WOW! There is more than one narcissist in the office! Clearly Dr. Rocheleau knew he was out of his comfort zone with my dog's case and was willing to do anything to never see my dog again. He did me a favour though because now my dog is actually being cared for by a REAL Veterinary Neurologist/Neurosurgeon.....not a wanna be. Also, it took five weeks, numerous emails and numerous telephone calls from the new Veterinary Neurologist/Neurosurgeon's office and myself to get a copy of the original CT Scan that Dr. Rocheleau performed. Finally I told the new Vet office to advice him that "legally" he HAD to provide the CT Scan to the new Vet and that if he didn't I would report him to The College of Veterinarians of Ontario. Espanola Animal Hospital staff FINALLY forwarded the CT Scan. Unreal! Unprofessional. Dr. Rocheleau is responsible for his staff, so he can't use the excuse "I didn't know." HE KNEW! I would never advise anyone to go to that clinic if their animal had a serious issue. Drive to Southern Ontario or Michigan and seek out a Specialist Veterinarian.

Dr Rocheleau does fantastic work. He is very innovative and truly cares about his patients. He's…read morealways made my dogs feel comfortable when I've had to being them in.

I recently spoke with the individual responsible for puppy placements at PetSave Sudbury and want…read moreto share my experience with the adoption screening process. I spent about an hour on the phone discussing care standards and expectations. I want to acknowledge that she is clearly experienced and knowledgeable, and I agreed with many of the principles she raised. It's also apparent that the organization maintains very high standards -- reflected in the fact that there are over one hundred dogs and puppies currently awaiting adoption. However, the tone and delivery of the conversation were extremely discouraging. What should have been a professional screening felt one-sided, rigid, and overly forceful. Rather than a respectful evaluation of fit, the call came across as confrontational and dismissive. As an experienced dog owner and trainer, I expected a collaborative discussion where my background and answers would be considered. Instead, I frequently felt interrupted and unheard when trying to explain my experience and approach. I left the conversation feeling talked down to and inadequate, which should not be the outcome of a responsible adoption inquiry. High standards in rescue are important and commendable -- but communication style matters. Screening can be thorough without being overbearing. Qualified, prepared adopters should feel fairly assessed, not discouraged from the process. I support rescue work and responsible placement, but based on my experience, the screening approach would benefit from being more balanced, respectful, and open to dialogue.

I adopted two pet save dogs, and both times I had two call again and again to see if I was suitable…read moreto adopt these dogs. then after my dogs being 12 and 7, I wanted to add a third dog and I constantly reached out to the rescue for a month to see if I could adopt this dog. and finally I went to another rescue and was able to adopt a dog with a Skype interview where they wanted to see my vet records and my yard and my other dogs. and I adopted this dog within days. when I messaged the owner of pet save who did not reply to my messages for a month, telling her I was pulling my application she called me tell me all the reasons i wasnt suitable to adopt one of their dogs (even though I adopted two of their dogs previously) [I believe in crate training, i don't believe in free feeding (because my one dog was extremely overweight and I spent years getting him to lose weight so he could be healthier), I'm single and I work full time] I have a great support system, and I have spent over $10,000 to keep my dogs alive and healthy and to train them to be off leash, and we hike 3-4 times a week. I have a huge fenced in yard. but somehow I'm not suitable. I respect what they do for dogs, but I will NEVER adopt a dog from them. how dare you telI me I'm not good enough to own a dog.

Don't approve of raw diet tried to get me to put my dog on Iams…read more Also very expensive compared to nickel city who treats exotics for $60 where as here it's over $100!!!

There is truly no one else I would trust with my sweet pup, Gus. The staff are all very friendly,…read moreaccommodating and genuine. I have had the pleasure of working with both Dr. Laporte and Dr. Vannevel and I have nothing to say but nice things. They are both gentle and thorough, and as a medical professional myself, I really appreciate this. Their prices are on the higher end of others in town, however, you get both exceptional service and quality care for your pet, which is worth it. I appreciate you all immensely.

for them to care for my dog they had to vaccinate her for rabies. my dog was already vaccinated for…read morerabies. vaccinated means they are covered against getting the disease. what's with all these shots?

Extremely rude secretary. I was 20 minds late for my app and it was at 4pm showed up at 4 24and the…read morevet was already gone and they close at 5. Nice head...

My poodle had surgery yesterday at Espanola Animal Hospital located in Chelmsford…read moreRiley my little poodle is recovering well. Hard to see your dog in pain, he is a real trooper. Dr PJ Rocheleau from Espanola Animal Hospital is an excellent surgeon, extremely dedicated, caring... can't say enough about this doctor and he is just here in Chelmsford on Errington Ave. The staff is incredible. You don't need a referral from another vet, you can call yourself for an appointment. Dr Rocheleau can be reached by us after hours for any concerns, emergency.... He is available 24/7 for his patients or any other emergency cases that need immediate surgery. Unbelievable the services this doctor provides. Thank you so so much Dr Rocheleau for the excellent service you provide. I would not take my dog anywhere else.

My close friends recent review: You ripped into the parking…read morelot, music blaring from the open windows of your white polished Lexus. My brother-in-law, Josh, was already waiting inside with his companion of 16 years, aware that these were his final moments with her. You asked my brother to leave the room due to COVID after he placed his girl, Abby, on the operating table. He shared with us how much it hurt to hear her whimper from the other room when the catheter was put in. Wanting to be with her during this time of distress, Josh requested access to the room. You made him feel insignificant when you begrudgingly granted him access to his worried pet. You then made Josh carry his 85lbs companion to the waiting room where you no sooner entered and motioned with one hand toward him, fingers clapping toward yourself, aggressively stating, "the money" in a brazen request of the $620.05 payment required for the after-hours service. Josh found a nickel in his truck after you told him he was five cents short of his cash payment. Shortly after receiving the funds, you waved your hand in the air, claimed "the deed is done", then left the building. Your nurse tried to convince Josh to fit his XL dog into a medium-sized biodegradable bag, indicating she could, "help fold her." He, in all of his emotion, gathered himself enough to request a larger bag - which was provided. He then carried his old girl out to his vehicle and drove to join me to bury her. Josh didn't mention this occurrence to me as we tore up our hands that evening, digging a hole for a loved one as the sun fell between the trees. It took him a few days to be able to articulate his experience with you and your business. I don't blame him; He endured a trauma. Now, we're not positive if you're the "in-house" vet, or if you're the "on-call" guy. What I do know, though, is that your treatment of our family is gutting. Abby was not only my brother's long-time companion; she was our family pet - a loved one. We all sat with her, an hour before she met you, saying our goodbyes to the kind and gentle personality we've grown so accustomed to having with us. She was a reflection of her owner. He knew it was time for her to go. Nevertheless, who could truly be ready for such a goodbye? You simply dismissed them both as an inconvenience on a weeknight. What Josh experienced here is despicable in its entirety - and it's something you should wear. Our family felt it only fair our story be shared with the public, in memory of Abby - may she rest in peace. Chelmsford Animal Hospital, you've left a terrible taste in our mouths.

Terrible service and very dim staff Do yourself a favour do…read morenot go here unless you want repeated visits for the same thing over and over No knowledge and no skill handling animals.

From the owner: Small animal (dog and cat) medicine and surgery.read more

I have never writing a review before but thought this was a important one. I have been a long time…read moreclient 3 dogs total and enjoyed my time with Baxters but had noticed the changes when they were associated with a group of clinics I thinks with Walden and Chelmsford. It is now a buisness based on profits and not for the pets and clients!!! My dog was at the clinic 1 month ago and diagnosed with cancer, last week he took a turn for worse so I decided to call Baxter to make a appointment to have him euthanized. I could only reach the mailbox , not getting a return phone call I called again and reached someone that said she had 100,s of messages and good luck getting a appointment she advised I would have to use there other phone line of tele health. So they sent my dog to a different vet and charged me $917 to euthanize me dog. That seems like cashing out on the death of a animal that they have been caring and profiting for years Shame on you guys!!! For talking advantage of the clients that supported you Make sure you do you research before you choose a vet and clinic Jr

The best Vet Clinic in Sudbury! Actually Ontario! Thr Vets are the best and so are the Techs and…read morestaff. Everyone is friendly and love the animals!