If I could give is zero stars I would. Beware of this dealership. They will sell you anything but…read moretheir service is horrible. Once the sale is done, they don't car if their customers are happy or not. HORRIBLE dealership!

First off, let me start by saying that I am writing this review regarding the terrible experience…read morethat my sister in law is unfortunately still dealing with. Purchasing a vehicle doesn't stop when you drive of off in your new ride. Following through with a sale doesn't end when your customer drives off of the lot. My brother Scott purchased a truck from Tom Boland Ford in Sept. 2014. Skip forward ahead to July 2015. My brother Scott passed away unexpectedly. Along with many other things, Scotts wife Courtney was left with an extra vehicle payment that she just couldn't afford by herself. She called the dealership and filled them in on what happened and explained her situation. She asked what they would offer her for her to sell the truck back to them. They gave her an embarrassing offer. She decided to go ahead and trade it in to another dealership. When she called Boland back to ask them simple questions about how this process works, they would never return her call or they would hang up on her. Most recently, was yesterday. She called and got a hold of some lady. Courtney simply asked her what steps needed to be taken to get this process going. The lady hung up on her. Courtney called her back. The lady said if Courtney is going to go to a different dealership, "They can help you!" I am completely baffled by the poor customer service. To me, it seems like this dealerships only concern is to get vehicles out of the door. I work in sales myself. I personally find this kind of behavior embarrassing. Fortunately, Courtney is working with an amazing dealership that gave her a generous offer on her trade. They have answered all of her questions and picked up the slack for Tom Bolands poor excuse for a dealership.

I walked in today ready to purchase. I had done my research and was ready to pull the trigger. A…read morebase model 2012 Dodge Grand Caravan SE with 58K was listed on the website. The sales person let me drive the van, then revealed that the price was 18900. I asked how the price was set and was directed to the sales manager. The sale manager disappeared for 10 minutes only to return with the NADA and Black Book, 2 items that he should have been able to locate and use much quicker. He freely admitted that he was 4K over NADA and 6K over Black Book, but that they it had come in on trade and they had a lot in it. When I offered to start negotiating the price at the higher NADA 14100, he said that the absolute lowest they would go was 15900. I left that location and went to the nearby sister location. They were ready to accept an offer of 14100 when another sales manager from the previous location showed up and suddenly they needed to look at the numbers. Salesman came back with a firm 15900 and a sad face. I will never do business with this company. I also strongly discourage anyone from falling into the trap.

I just got off the phone from Poage Chrysler Dodge Ram. I asked for the parts department to see if…read morethey have a part I need for my Dodge Ram before driving in to pick it up, I was asked if I was a business. I told the lady no. She said the parts desk was not taking calls from individuals about parts but I was free to come in. I told her I didnt want to waste a trio if they didnt have the part. She would not forward my call to the parts department. Does this make sense? Wouldnt it take the same amount of time for the parts guy to look it up in person as it would on the phone? The only difference it waste a lot of my time with the drive if they dont have it. Guess who is NOT getting any of my business in the future?

Needed maintenance service on my ram 1500. Got an appointment within a few days of calling. Fast,…read morefriendly, and honest service. Because of that, we will be back to buy our new truck here. Service Was half the price of Little Jess in Quincy.

This is the second truck i have bought from Peter Wright and I have been completely satisfied both…read moretimes. Peter and his staff are very professional and the customer service is great. the best thing about Wright auto body is there was never any pressure that I had to buy something. I would recommend wright Auto body to anyone looking for a used or newer vehicle. I will definitely be coming back to continue my business at Wright auto body. Thank you for another great experience !!!!!!

My insurance company sent me to Wright Place Auto Body after a fender bender mishap. The parts…read moreneeded were ordered immediately and I was given a loaner car while mine was in the shop. Within 48 hours my car was completely done, washed, waxed and vacuumed. The personnel are all very polite and professional. I highly recommend Wright Place Autobody!