High tea at The Court, Edinburgh -- such a lovely experience overall. The ambiance is beautiful and really sets the tone. It's $65 per person, so definitely more of a treat, but it felt worth it. We started with sandwiches -- about six per person. They were fresh and decent (we skipped the ham options), nothing extraordinary but a good start. Then came the pastries... oh my god. Absolutely the highlight. Delicate flavors, beautifully presented -- they genuinely felt like little works of art. Tea and coffee were unlimited, which I really enjoyed, and the serving staff were incredibly sweet and attentive throughout. A really charming experience, especially for the ambiance and desserts. read more

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Historical and exquisite building which was originally a train station. 2 cocktail bars with a piano in the hotel bar. Definitely worth a visit or a stay. read more

I chose to stay at what I expected would be the best accommodation in Edinburgh -- the Waldorf Astoria Edinburgh - The Caledonian. Rather than just highlight the positives, let's start with what needs improvement. As a major destination for travelers from around the world, the hotel should better accommodate long-distance guests who've been traveling 13-15 hours. After such a journey, no one wants to hear that their room isn't ready and be left to wait in an uncomfortable lobby. We noticed several other guests in the same situation. On the positive side, the rooms were very comfortable, some offering nice views. Breakfast and the breakfast service were both fantastic -- a real highlight of our stay. That said, after spending several weeks in Italy following this stay -- across five different cities -- I can honestly say that each offered a higher level of service and guest satisfaction. The Waldorf Astoria Edinburgh - The Caledonian could take a few lessons from Italian hospitality. Saluti read more

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DISTANCE - walkable area to all tourist spot accessible such as Victoria Street, Royal Mile, facing castle hotel with St Mark Episcopal church- and didn't know they have Jollibee here .. love the service experience from 1st buffet breakfast at the Court as well with the server on 03.29.26 read more

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This was an amazing hotel! Beautiful inside and out and so centrally located- close walk to everything. Room was large and had incredible view of the Edinburgh castle! Enjoyed the upgraded bathroom as well with the towel warmer. Kind of wish wasn't a bathtub just a big shower but that was fine. Great service at both check in and with concierge helping with restaurant suggestions and getting us a quick taxi to the airport. Wish I would have taken advantage of their spa and pool, looked amazing! Definitely stay here if you're visiting Edinburgh, you'll have a great stay!! read more

We had very good customer service and experience until the last hour of our visit. At checkout, called front desk for help with luggage, promised to send someone 'right up'. 15 min later called again because they never came right up. Bell desk proceeded to tell us should have left our stuff in room and just come down. As if we would know that after speaking with front desk. Finally bellhop brings our stuff down on the luggage cart, loses control, and dumped all our stuff on the wet filthy Edinburgh sidewalk. Brand new coats, my wife's toiletries rolling across the street. Of course, No accountability, immediately blamed it on 'colleagues' for loading it 'incorrectly'. picked everything up, got car loaded. I decided to tip him anyways because I worked service once upon a time and handed him a five. Instead of saying 'thank you', he said 'yeah'. Needless to say, his attitude and ungratefulness was unexpected after dumping our possessions into the middle of the sidewalk. My wife went back in to see if they could find a glove the same bell desk lost when they brought our items in for check-in. Same bellhop was completely flippant - "it's Edinburgh, we don't have your glove, anyone could have picked it up". very beautiful hotel, breakfast is excellent, fitness/spa very nice, customer service we received from everyone else was top notch. Will give them benefit of doubt, & probably come again, but might not ask for any more 'help' from bell desk. read more

Not staying here fair warning. But I believe in recognizing good service. Walked in here for help calling a cab. The concierge staff were extremely helpful and cheerful. I would certainly consider staying here because the quality of service from the staff is impecable. read more

We stayed at The Caledonian Edinburgh, Curio Collection By Hilton (it used to be a Waldorf Astoria) twice in late July 2025, and our second stay was an outright embarrassment for a Hilton hotel claiming to be five-star. When we walked into Room 251 on July 28, the entire room smelled strongly of urine. We reported this to Georgia at the front desk and requested to be moved, but were told the hotel was fully booked and no other rooms were available. She also stated there were no maintenance records for that room. It was around midnight and we were left with no choice but to stay in the room. The next morning, we observed cracks and a stain on the ceiling above the bed, appearing as though there had been a leak from the room above. We photographed the damage and again spoke with Georgia, asking whether there had been a prior leak. She reiterated that there were no maintenance records. We suggested that perhaps a toilet above had leaked at some point, and that moisture in the drywall could be causing the odor. We also asked whether the mattress might have been affected, but she assured us it would have been replaced if that had happened. We informed her we would be out for the day and asked that the issue be addressed while we were gone. She assured us that maintenance and housekeeping would investigate. When we returned around 11:00 PM, Georgia assured us that maintenance had found no problem, but housekeeping had sprayed the room to neutralize the odor. At that point, the smell was gone, so we stayed the night. By the next morning, the ceiling was literally leaking onto the headboard, pillows, and blankets. There were dark specks--possibly mold--on the base of the headboard. This wasn't just unpleasant; it was a health hazard. We immediately called the reception desk and spoke with Joseph, insisting on being moved to another room--even though we were checking out that day--because we still needed to shower before catching an early train. He initially refused, saying no rooms were ready and none would likely be available until the afternoon. We stressed that the situation was a health hazard and that we did not want to spend another minute in that room. We requested to speak with the manager. He said the manager, Catherine, was in a staff meeting and could not be disturbed. We insisted the severity warranted immediate attention, but he still refused to interrupt her. After further insistence by us, Joseph called back and said we could use the spa to shower. We quickly packed, showered in an empty massage room, and then went to the lobby to speak with Catherine who was finally out of her meeting. She was appropriately alarmed, apologized, confirmed the room was unacceptable, and told us we would be refunded for both nights. She also removed the room from service immediately--something that would never happen in peak tourist season unless the room was genuinely unsafe. Despite that, we have only received a refund for one night and were told to contact our booking provider, American Express. American Express has since sided with the hotel despite us being customers for 25 years, saying they can only go by what the hotel reports. But if the room was supposedly fit for guests, why was it taken out of circulation at the height of tourist season? That decision alone makes it clear the room was not safe for guests, exposed us to an unhealthful environment and fully justifies reimbursement for both nights. It's the equivalent of returning a clearly defective product and being told you'll only be refunded for half of it. For a hotel that charges luxury prices, the experience was anything but. A room that smelled of urine, an active ceiling leak, possible mold, dismissive front-desk responses, and a promise of reimbursement that wasn't kept--this is nowhere near five-star service. read more

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Fab place to stay for a night over Xmas. As a Hilton diamond member I got an upgraded room and complimentary breakfast. Bed was nice and comfy, shower was great and the breakfast was outstanding. Can't wait to return. read more

Waldorf Astoria Edinburgh - The Caledonian - Part of breakfast buffet - Hotels Near Me - Edinburgh, EDH

My recent stay at the Waldorf Astoria Edinburgh - The Caledonian was extraordinary. From the moment I arrived, the typical Waldorf service was very apparent. The hotel was housed in a building with a storied past dating back to 1903. This was the old Caledonia Railway Company. I had the pleasure of staying in the Cuthbert Suite, which offered unmatched views of Edinburgh Castle. Waking up to such a sight each morning and watching the castle all lit up at night was an experience I will never forget. The suite itself was very large, featuring opulent furnishings and state-of-the-art amenities such as a Dyson hair dryer, yoga mat/block, and espresso maker. The hotel's facilities were equally impressive. The Waldorf Astoria Spa was fantastic for my end of the day relaxation. The sauna and steam room were a perfect way to unwind after a day of exploring the city. The Caledonian's prime location made it the ideal base for exploring Edinburgh. Located close to Princes Street Gardens, and within a mile of the Royal Mile and Edinburgh Old Town (a UNESCO World Heritage Site), the hotel is perfectly situated for both relaxation and the explorer in me. What a wonderful visit! Thank you! read more

I preface this review with I'm a big Hilton Honors member so always bias with Hilton. The Waldorf's though are my absolute favorite to stay at. They're so cozy and comfy. This Waldorf is located in a great spot of Edinburgh where you can walk to a variety of great restaurants and parks. They have parking perpendicular to the hotel as well so you do not have to deal with the headache of parking in a city. read more

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Very clean quite hotel. Staff is outstanding. Especially Jay the concierge. He was so very helpful. Drinks were good, food was good, stay was good. read more

While there were a few issues with the hotel and room, overall this is an exceptional 5 star hotel in an amazing location and an amazing city, so you can't complain too much. Our room was tiny and basically in the attic, but we did choose the cheapest room. That being said, the bed was comfortable and the bathroom modern and we had a great view. Service overall is exceptional, as you would expect of a hotel this caliber in Europe. Breakfast (especially if you have status at Hilton and get it for free) is amazing. Little touches like the turn down service and chocolates round it out perfectly. Would I stay there again? In a heartbeat, but I would probably splurge for a slightly nicer room. read more

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It's a premium hotel, but we got what we paid for. We splurged our last two nights at this stunning, well located, historic hotel. Our package was through five star alliance. It included our two nights for each room in queen carriage rooms, breakfast each day for two, welcome gift and £75 credit to spend at the hotel. We ended up three instead of two and so they easily switched one of the rooms to a twin. The welcome treat was two mini bottles of scotch, a beautiful chocolate egg filled with tiny caramel truffles and two delicious shortbreads. There was even an unexpected parting gift of tins of scotch infused tea. Even before we arrived, I had dropped off and stored my carry on as I was over the luggage weight for a tour we would go on. They held it six days without issue. On arrival I let them know that it was my cousin's birthday and they arranged extra treats for her. So thoughtful. Prosecco was already flowing at check-in and seemed generously available throughout our stay. The vanilla fudge (not tablet) was delicious and plentiful at the front desk. I appreciated the care that they took around keeping my room clear of any strong toxic cleaners, especially on the bedding. The spa was wonderful. I had Lee for a treatment and she definitely helped alleviate pain and help me relax. My cousin loved her treatment too. The food was wonderful and ridiculously abundant. I will review it separately under Peacock Alley. Finally, the concierge Linda hit it out of the park on our last day, finding us a way into the still fully booked Edinburgh Castle. She is a rockstar problem solver and the whole team is simply the best! read more

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We absolutely love this hotel. All of the people that work here were amazing. Room service was excellent. All questions were quickly answered. Jaime, the concierge, was the best concierge we've ever had anywhere. The kindest person. They went above and beyond for us. We were lucky to have a view of the castle from my room and it was amazing. Cannot say enough. Wonderful things about this hotel and the location. Thanks to everyone at the Waldorf for making our trip very memorable! read more

Waldorf Astoria Edinburgh - The Caledonian - Fireworks over the castle during Tattoo. - Hotels Near Me - Edinburgh, EDH

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This is now a Hilton. Beautiful old sandstone building. Great location for us. Easy walking to Edinburgh Castle, St. Cuthbert's Kirkyard, Grass Market & The Vennel. We booked a room for 1 night tacked onto our tour extension of 2 nights. Our king room was a 5th floor corner so we had 2 windows. The windows were a tad high, but we had lovely city views. We were told this floor had been recently renovated & it looked like nice updates to the bathroom, carpet & furniture. On the main floor past the front desk is a huge open room referred to as a lounge. We waited for our rooms there and could be served drinks & snacks as we sat in comfy chairs. As we were checking out it was being renovated in a big way We had breakfast in their restaurant each morning as it was included in our room rate. Full Scottish Breakfast Buffet which was loads of hot food, Continental or order off the menu. Service was wonderful. The one night we ate in their restaurant called "The Grazing" it so-so. We were too tired from traveling to go anywhere else. Later we discovered that a walk around the corner or simply crossing the street would have been enough to find a lovely meal. All the personnel from check in, housekeepers, bellhops, etc were so very helpful with any of our needs. read more

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Great hotel in a fabulous location. The breakfast was one of my favorite meals in Scotland, and being a Hilton Diamond got us this 30 pound meal each at no cost. Super friendly staff and comfortable rooms/beds. read more

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I was very excited to stay here for our final days of our trip. I've never stayed at any of the other properties in Chicago (my hometown) Vegas or New York. We were a bit concerned because the deceased Queen was in town to be carried along; "the queens mile" since she had passed away at her beloved home Balmoral in Scotland. This was our first visit to Scotland and we were so excited! We knew that some things would be closed because of the aforementioned death. Joe always has a "list" of things he wants to do in each city. The Edinburg Castle was closed and that was a bit disappointing but understandable. The cool thing about the castle is you can see it everywhere you go since it sits high upon a hill in town. When we arrived I was beyond excited to see the bellman in their black watch plaid uniforms (I'm Mad for Plaid) we were early so we went next store to the pub. None of the nearby pubs were closed...never the pubs :) Allyson sent us a text within a hour and we quickly finished up our cocktails and went back over. The Queens Mile was beginning to barricade the streets off and part of it would go by the hotel. I was worried that since a lot of dignitaries would be in town our room wouldn't be so great... The lobby was just beautiful and I could tell immediately that this hotel had a rich history and I was excited to hear her story, I would be listening. Allyson was beyond adorable and we were offered yummy caramels in the lobby. Our suitcases were already awaiting us in our room, nice. This are the things one should expect in a hotel like this. We were on the 3rd floor and it was a long trek to our room but I didn't mind at all. The room was very small but nicely appointed with beautiful robes and slippers, cappuccino machine and a tiny refrigerator and most importantly a safe. There was a small shelf in the bathroom where I put my suitcase. We quickly stashed our valuables and left. We wanted to get going to Joe's list of things to do. Dressed in my "clan" plaid and we were off for the rest of the day. Allyson would text Joe now and again about how we were and if we needed anything at all. It was the perfect amount of communication to check on us, sweet. The dining room that served our breakfast was gorgeous. You could easily spot the differences between the old and the new parts. The tables and chairs were so comfy and pretty. We got freshly squeezed orange juice and cappuccinos. We both ordered different things. Joe got the eggs Benedict and I got the brioche French toast. Delicious! All the servers that waited on us were very attentive to our needs maybe even overly so... most of the breakfasts we had were buffet style so this was a nice change ordering off the menu. I would only say that the staff was a bit disorganized because we had double asks for coffee and juice. Okay now the negatives: We needed a early cab for the next morning for our journey home and went to the concierge stand. Malcom was just awful to us and I was worried that he didn't reserve the cab so when we returned later that day I asked June to check. She opened the large book at the concierge stand and looked for our reservation for 4 a.m. the next morning and it was not there! Wow Malcolm should be fired, hotels of this caliber should not have someone so rude working there. Thank goodness for Allison and June. I made sure to go around and tip all the persons that DID give us excellent service after that happened. I wanted to add that I've "worked" with many concierge's in my day and well aware what a good one does, including ideas of museums, exhibits, important destinations not to be missed, ect. He didn't offer one kind word and was negative about everything! They need to do nightly homework to be sure to take good care of the guests each day. He either needs more training or a major attitude adjustment. I must assume a lot of dignitaries were in town because our room was not worth the price we paid for the 2 nights stay. It was a room for one person for sure. read more

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This historic building is right in the middle of all the city attractions with a great view of the Edinburgh castle right outside. Waldorf was nice to pick me up from the airport in their Bentley, the concierge was just super professional and all the staff were very nice. Have I mentioned this is historic landmark and stands out as the building standing in its on. The hotel used to be a railway and then it was converted I was told it has an old vintage clock from the 1800s in the peacock alley. The bar, breakfast, food, the staff all were wonderful. I had a great stay and will be back. read more

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Gorgeous property located in a former railroad hotel right in the middle of the town center. You're within walking distance of nearly everything worth seeing in Edinburgh and we took advantage of that fact. The room was quite large, even by Waldorf standards, with an immense bathroom and great views of the surrounding buildings. Breakfast was tremendous, I could barely finish each of the days we went as they give you a multi-course offering. Definitely try the full Scottish breakfast but bring your appetite. We also checked out the bar off the lobby which had a monstrous selection of single malts, a great cocktail menu and some interesting beer choices. All the amenities here are top notch and the desk staff was super helpful when our flight got mechanical'ed and we ended up having to stay an extra day. They kept us in the same rooms and if you're going to get stuck somewhere it might as well be the Caledonian. read more

Great Location, easy walking distance everywhere! Staff was super friendly, courteous, and helpful. Enjoyed the Court restaurant as well. The rooms were clean and comfortable. Would definitely stay there again! read more

What a magnificent five-star hotel. A Twin Premier Room costs £500 per night, but it was well worth the expense. Service was exceptional and the interior was gorgeous. Although not located right in the middle of the city, it is within walking distance. We were fortunate to get a room on the fourth floor facing the Edinburgh Castle that had a beautiful view. The Royal Edinburgh Military Tattoo was audible at night, but not loud enough to be a bother. The room itself was generously spacious with its own walk-in closet and and wide bathroom. Do be careful with the heated towel rack by the bathtub though. The bathtub is so high that we kept tripping when exiting; my brother accidentally pressed against the rack and got a first-degree burn. Umbrellas as provided both in the closet and at the front desk. Disposable ponchos are available at the lobby as well. Breakfast at the on-site restaurant Peacock Alley was great. Only pain point during our time here was that the Wi-Fi was so unstable that it was practically nonexistent at times. read more

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From London I went to Edinburgh, Scotland on an amazing train ride and stayed at this hotel while visiting Edinburgh, Scotland. Loved this hotel. Room was really nice and the view from my room was amazing. Service was great too. The location of the hotel is great, the Johnnie Walker store is right across the street from the hotel, which I thought was pretty awesome! read more

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Tremendously overpriced, incredibly underwhelmed So I'm clear the people were great but the property and quality was subpar at best. Our room AC didn't work so they moved us to a room across from the elevators - meaning it was loud AND the AC didn't work in that room. We ended up having sleep with windows open so we had nothing but lose from the elevator and the outside and didn't sleep well any night. Then the food was way overpriced and quality was no better than a fast food restaurant. Frankly I would never stay here again and you'd get a better stay down the street at the Autograph property. This was not the Waldorf experience we are used to and certainly was not at the Waldorf standard. Don't waste your time or your money. read more

Worst view I have ever had in this five-star hotel. View of room is a brick wall with an electrical wire. Site on Hilton clearly shows beautiful view and mentions nothing about possible occlusions. Reserved room on April 28 as a Hilton Diamond member. Upon check-in and seeing of review and two days or requesting any changes for any days for four-day stay, nothing was changed. No rooms in this hotel are inexpensive. read more

Waldorf Astoria Edinburgh - The Caledonian - View as advertised - Hotels Near Me - Edinburgh, EDH

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The hotel was lovely but the highlight of our stay was the spa. Sarah was absolutely wonderful, and we can't wait to come back.

Lovely hotel centrally located in old town near the castle, Johnny Walker, shopping and nice restaurants. Our key disappointment was that we paid a lot of money for a room with a castle view (over £1100/night), and while the room was very spacious, there was only one window, and you had to go stand in the corner and stretch to see the castle. The view from the bathroom window was even better, but that's not really where you want to be enjoying the view from! The buffet breakfast that was included was excellent, and you could order separately off of a menu, and it was included as well. Great deal. Having traveled all around the world, I will say that while the staff was helpful when asked questions, they were not overly friendly or interactive in a way that made you feel welcome. Most of the time when we walked in after dinner or other times, even if there was no one else in the lobby area they wouldn't even look up from their computer as you would walk by and say hello. Kind of disappointing. read more

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The wife and I spent a week in Edinburgh and the Waldorf Astoria (The Caley) was the perfect home base during our trip. The Caley is a beautiful hotel that was previously an old train station. There are two restaurants on-site, a lounge that has a bar and serves afternoon tea, and a cocktail bar. Our room was spacious and more than enough for two people. It included two queen beds, a large bathroom with separate tub and shower, and the room itself overlooked Princes Street. In terms of location, it was perfect for our plans. The hotel is in the West End and is a short walk to Edinburgh Castle, the Royal Mile, and Grassmarket. We loved Edinburgh and we definitely plan on staying at the Caley when we return. Tip: this is a Hilton hotel, so make sure you earn points on your Hilton Honors membership! read more

Waldorf Astoria Edinburgh - The Caledonian - Double room with a view of Princes Street. - Hotels Near Me - Edinburgh, EDH

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Gorgeous hotel with an amazing view of The Castle. Concierge was super helpful and saved us time & money with scheduling tours & events. Had a maintenance issue- quickly resolved by the front desk staff. Highly recommended! read more

Where do I begin? From the lying desk receptionist Who told me that there was no upgrades available through my American Express platinum card. Even though I checked before checking in and both nights I stayed did in fact have lots of upgraded rooms available. To a broken air conditioner. Leaving the room super hot and humid. The staff's answer to the problem was stick a fan in the middle of the room with the cord running to the wall outlet. The water faucet in the tub ran the entire time during our stay. Even though they sent workers 3x. very nicely I complained several times but the staff seemed very uninterested and I always got the feeling that they were doing me a favour by staying with them. The hotel is old and really shows it's age. The flooring throughout the hallways creaked with every step like a old haunted house. If you're planing a trip to Edinburgh I would highly advise to choose a different hotel. If you've already booked I'd say cancel. read more

I am privileged to have the opportunity to enjoy some of the world's finest hotels from time to time. My stay at The Caldonian pushed all the buttons. When I check into a high level hotel, I expect impeccable service from the moment I step out of my vehicle to my final exit upon checkout. This stay exceeded my expectations. The doormen welcomed my daughter and me enthusiastically. The check-in experience was quick and efficient. Hotel staff greeted us each time we encountered them. Service in the restaurant was superb. I also expect a nicely furnished room with all the amenities. Caledonian did not disappoint here, either. Our room was quite spacious and featured a lovely view of Edinburgh Castle. My daughter appreciated the oversized bathtub, putting it to good use with the Lush products she purchased in London earlier in the week. In-room coffee is a must for me; we depleted our supply morning one, and they were happy to supply extra afterward. And, of course, we put the WA umbrella to good use as we walked the streets of this beautiful city. My business meetings here concluded at noon on Friday. My daughter and I walked the streets that afternoon and returned tired and ready to head for home. As my daughter ran her bath, I headed downstairs to the bar. A trio of musicians offered some relaxing music as I sipped my wine and simply enjoyed the ambience that comes with a Waldorf. This is a beautiful, historical property and we thoroughly enjoyed our stay. Outstanding. read more

Waldorf Astoria Edinburgh - The Caledonian - Our room at Waldorf Astoria Caledonian. Not in the picture is the single bed they set up for my daughter - there was ample space! - Hotels Near Me - Edinburgh, EDH

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What an amazing hotel! We were fortunate enough to be on the fifth floor with a view of the castle! What a bonus! We came for the Christmas markets and all the sights in general, if we could give 6 stars, we would! Everyone from front desk to the lovely ladies that put water in our rooms (and chocolate on our bed!) were as friendly as could be! Jamie, Gary and June made sure we saw all of the important sights and made reservations for us at three amazing restaurants as well! They went above and beyond! The staff at this hotel is either hired for their caring nature or, they are properly trained! Our plan is to come back during the summer months and make it to the highlands, we will be sure to stay here again! Until next time, our thanks to the Waldorf Astoria, Edinburgh! read more

Absolutely loved this place. Everything about it was top notch! Staff was amazing. Everyone one of them went above and beyond for anything we needed or questions. Recommendations for dining was right on. The breakfast there was very good. Definitely would return if we ever get back. read more

Beautiful building ! So strong and majestic . Inside veranda gorgeous . Drinks and food good. Service very good. Very well Located. read more

This hotel is situated in the hub of city center walkable to nearly everything. Check in was a breeze and out room was lovely. We had a castle view however was an obstructed view. The hotel is old but historic and charming with loads of history. Room: Was beautiful with tall cealings and I'm pretty sure the bathroom floors were heated with a towel warmer and large shower stall. The decore was appropriate however we both felt the bed and pillows were awful! Now I will say I have. a feather allergy so maybe the down pillows are more comfy? On top of being unable to get comfortable, since the building is older so are the windows... At about midnight to 2-3 am you can hear all of the party goers in the street with great clarity. So for us sleeping was impossible. After our first night the hostest at breakfast asked how we slept... She admited its the biggest complaint is the noise level. (We were there friday-sunday, Sunday night was the quietest) Caley bar and staff are great. We visited on multiple occasions. The spa: At the risk of sounding a little snobbish I will say I am a spa goer, I love it and will go on every vacation and have a few in my pocket locally. This spa felt like a afterthought. Maybe its the layout of the hotel with it being older? There is a beautiful reception area with a pool and Jacuzzi just off of it. The ladies changing area needed cleaning, there was hair on the floor and I was a little grossed out by that. You leave the changing area and there is a coed sauna just outside which maybe will fit 4 people comfortably, slightly claustrophobic. The steam room was slightly bigger I would say could fit 6? You leave there to go back upstairs to pool and Jacuzzi by making a treacherous journey on a wet floor and stairs I almost slipped a few times going up and down. The service was actually very pleasant and I enjoyed it.... However a note to staff I know what the click of a phone sounds like and a one handed scalp massage that my husband can do better on is a sure sign you were on your phone while doing it. Clients are not stupid. So 3 stars because of the lack of sleep and the spa experience 2 stars lost. read more

Waldorf Astoria Edinburgh - The Caledonian - Hotels Near Me - Edinburgh, EDH

Beautiful older historic hotel does not disappoint. Centrally located and easy to get around town. Chose this hotel over some of the others located in super high traffic (ie touristy) areas. Rooms are nicely appointed with excellent views of the castle (if view booked). What sets this hotel a part is absolutely the service and staff. From start to finish (check in, concierge, room service, spa, bar and lounge are all amazing experiences). Highly recommend this hotel!! Special shout out to Jamie who was one of the best concierge I've ever had the pleasure of working with! read more

I LOVE this hotel. But to call the "Caley", just a hotel is akin to calling a Ferrari, just a car, or the Mona Lisa, just canvas and paint....it is much more than that. For a tourist who has visited this fine city, several times now, it is all things I love about Edinburgh in one location and I cannot think of a better place to stay. The Caley is right on Princes Street, with terrific views of Edinburgh Castle. If you can try staying in rooms with the low 100 numbers on each floor to experience these views from your room. However, even if you don't get one of the rooms with a view, with easy walking distance to the shops and attractions on Prince Streets and The Royal Mile; the top notch and friendly service: and the luxuriously appointed rooms it is worth the stay. If you are a Hilton's Gold member, they treat you very well, with room upgrades and treats for your room. On our stay, we were fortunate enough to be upgraded from a standard king room to a two room suite. The suite is gorgeous, with 15 foot high ceilings and windows almost as long. The living room was about 400 sq ft had a dining table, couches, tv, desk and plenty of room to entertain if you chose to. The bedroom was similar in size, about 350 sq ft, with a king bed and with plenty of closet space. Once you add in the all marble bathroom, with a necessary heated towel rack, our suite is larger than some apartments. However, no matter what room you stay in, every person from the bell men, concierge, front desk, to room service treat you so well, you never want to leave. After staying at hundreds of hotels for business and on vacation, I can truly say that this is one of my most favorite hotels I have ever stayed in. read more

Very classy and stylish after its refurb, it felt very posh and grown up but not pretentious as some places can be. I didn't feel bad for turning up in my jeans to meet a fried for afternoon tea ;-) We opted for the champagne afternoon tea as a treat and then I found out they were serving my favorite - Pommery - I knew it was going to be a good afternoon. There were some sandwiches but to be honest, they were alright - no one goes for afternoon tea for the sandwiches - I was just after the scones and cake and they did not disappoint. The cakes were fab, coffee opera cake, battenburg slices, strawberry tarts, chocolate eclairs, date slice, pecan and something slice, fruit and plain scones with clotted cream and jams. The cake stand was overflowing and we got to take the remains away in a wee box so we could have them later. Perfect. Will definitely go again. read more

Waldorf Astoria Edinburgh - The Caledonian - Yum! - Hotels Near Me - Edinburgh, EDH

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We had a fantastic stay at The Caledonian with a castle view room. I was nervous booking because of other reviews but am glad I disregarded them and trusted my instincts. Check in was easy and we were given a free wifi code even though it wasn't included in our purchase (which we were aware of). Room 217 had a fantastic castle view, framed by two floor to ceiling windows and one window in the toilet. Toiletries were all by Salvatore Ferragamo (very nice!) and the room was really, really big by European standards. The only drawback for me was that there was no working fan in the toilet and the window didn't open - so, yeah - make sure the room is empty of other occupants if you need to go. There are a lot of negative postings about noise. This is all relative to what you consider to be noisey. I happen to live in London, and if I stuck my hand out of my bedroom it would get lopped off by a double decker bus. In my opinion, this was an extremely quiet overnight stay. If you are a light sleeper or don't live in a properly central part of a major, major city, you may not have the same opinion. Given that I was only on the second floor and (obviously) a castle view room is streetside, the noise was absolutely nominal - for me, nonexistant. The hotel was very accomodating with the fact that we showed up with our 11 year old daughter for a room booked just for two adults. We assumed since we had a king bed we would be fine, and we certainly would've been. We were only in the room for 5 minutes when housekeeping knocked on the door and brought in a rollaway for our daughter. No charge, no asking if we needed it - just delivered. Absolutely wonderful. We made use of the free Guerlain facilities (pool, hot tub, gym, locker rooms). Again, by European standards these are all top notch. If you're an American, you're going to have to reduce your expectations a bit. I am an American but have lived in the UK for 4 years and have learned that size and function aren't quite the same as in the good 'ol U-S-of-A. The first night the hot tub was out of order and the receptionist at the spa said they were short staffed and might have to close early. When it turned out they wouldn't have to close early, she came to the pool to tell us (which was really nice). I posted photos of the room and would highly recommend The Caledonian to anyone. Last time I visited Edinburgh I stayed at a Holiday Inn. Fat chance of that ever happening again! read more

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I was very pleased to get a voucher for afternoon tea from The wonderful Carolann for my birthday :0) How chic that we have a Waldorf Astoria here in Edinburgh! They have made a grand job of the refurbishment and it has a really nice feel about it. We were seated in a half booth style seat in Peacock Alley ready for an afternoon of pampering and indulgence. We were allocated our waitress for the afternoon and I have to say that she was trained at the Basel Faulty school of hospitality. It was so bad that we got the giggles! The waitress took our tea order then came back thirty seconds later to check it again then came back with the wrong tea. Also was telling us how wrecked she was and should really go home ad just stumbled about the place generally, very funny. Anyway, Basel aside, the afternoon tea was delicious and really nice atmosphere, great decor and highly recommended. My kind of way to enjoy a Sunday afternoon. Loved it! read more

Waldorf Astoria Edinburgh - The Caledonian - Hotels Near Me - Edinburgh, EDH