Cancel

    Open app

    Search

    Waldrop Plumbing Air Electric

    2.5 (87 reviews)
    Open • 6:00 am - 12:00 AM (Next day)

    Services - Waldrop Plumbing Air Electric

    Waldrop Plumbing Air Electric Photos

    Portfolio From The Business

    Sponsored

    Recommended Reviews - Waldrop Plumbing Air Electric

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.

    Reviews With Photos

    Ceiling register 2.5 weeks after Waldrop cleaned ducts

    Avoid this corporate monster. I paid Waldrop $17,000 for a new system in July 2025 and an additional $2,107 for a duct cleaning 2.5 weeks ago. Immediately after, my vents began heavily sweating, dripping water, and rusting.A Waldrop technician came out on Friday and confirmed open gaps at the edges and corners of the ceiling boots. This is a direct violation of South Carolina Residential Building Code sealing standards.It has been 4 days since their own technician confirmed this installation defect, and the only response from management is "we'll get back to you." This is an entirely unacceptable delay for active property damage caused directly by their poor workmanship. Save your money and find a company that actually stands behind its work and respects your property.

    My mother, an 85-year-old senior citizen who has been a loyal customer with Waldrop Plumbing Air and Electric since 2003 has never been more disappointed and frustrated in the lack of communication from the Duncan office in assessing and appropriately resolving the issues with the HVAC system Waldrop installed in her home in March of 2026 which included a 10-year parts and labor warranty. The issue was discovered 2 weeks ago when she noticed mold on the surfaces around the air vents in her home. When the first tech came out, he cleaned out the drain pipe, the condenser pump tank, changed the filter, (which my mother provided), and washed the outside condenser coil. He told her the system looked good and charged her $718 for the visit. No written invoice was provided. Later in the afternoon the Project Manager came out and told her the humidity in the crawl space was too high and also, that is why it was too high inside the house. Then he tried to sell her surge protectors for the HVAC system. We opened vents and put fans in the crawl space blowing out the entrance door. We bought Temperature and humidity sensors to monitor inside the house and in the crawl space of the house. The humidity level is consistently higher inside the house than it is under the house. We sent this info with pictures to the Project Manager and asked for more help. He said he was planning to send a tech supervisor out to get a second set of eyes on the system from an install perspective and make sure things are operating as they should. Five days later the supervisor comes out looks around and goes under the house to look at the air handler. A short time later he comes out and says the unit had not been properly installed and that he would escalate. After visits from Franciso, Charlie and Cody with promises to escalate to upper management, two days go by with no word, so we requested a sit-down meeting with Waldrop in the office. We were told that Waldrop does not do face to face meetings with customers and that they, (Waldrop), would discuss the issues and let us know how they would proceed. This was on August 27th and today is Sept. 3rd and we have yet to hear back from anyone related to Waldrop Plumbing Air and Electric. My mother is still displaced from her home with no evidence of care or concern from this company. Hopefully, this review will help others make informed decisions before using their services.

    See all

    1 month ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 months ago

    Business owner information

    Photo of James P.

    James P.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Crystal C.
    28
    147
    11

    5 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 hours ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 days ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 1
    Photo of C W.
    0
    7
    1

    1 month ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 1

    12 days ago

    Charged me $1600 to switch out $61 part. Asked for itemized invoice to figure out what exactly did I pay for and .... crickets.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    8 days ago

    Chase and Ben are top notch, professional and explain things in easy to understand terms. I'd recommend them anytime!

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 days ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 1

    25 days ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 1

    1 month ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 month ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 months ago

    Business owner information

    Photo of James P.

    James P.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of C P.
    0
    1
    0

    4 months ago

    Helpful 1
    Thanks 1
    Love this 0
    Oh no 0

    7 months ago

    Business owner information

    Photo of James P.

    James P.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 months ago

    Business owner information

    Photo of James P.

    James P.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 months ago

    Business owner information

    Photo of James P.

    James P.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 months ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    9 months ago

    after paying over 2000 dollars and my heat pump has ice on it. I do not recommend them.

    Business owner information

    Photo of James P.

    James P.

    Mike P, please give us a call to help. 864-578-7252

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Business owner information

    Photo of James P.

    James P.

    Helpful 2
    Thanks 1
    Love this 1
    Oh no 1

    2 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Amy S.
    2
    121
    5

    2 years ago

    Business owner information

    Photo of James P.

    James P.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Daina B.
    0
    130
    57

    2 years ago

    Business owner information

    Photo of James P.

    James P.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Business owner information

    Photo of James P.

    James P.

    Larry, we are sorry you had anything less than a five star experience.

    Helpful 2
    Thanks 1
    Love this 1
    Oh no 0

    2 years ago

    Business owner information

    Photo of James P.

    James P.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 1

    2 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    They dont honor their contract and they tell you a manager will call you but one never does.

    Business owner information

    Photo of James P.

    James P.

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 0

    2 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Business owner information

    Photo of James P.

    James P.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Filled out their form online to get a quote on some plumbing work. Never received a call/text/email in response.

    Business owner information

    Photo of James P.

    James P.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Very glad to say that Waldrop came by and made it right. Did the service and took care of us.

    Business owner information

    Photo of James P.

    James P.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Business owner information

    Photo of James P.

    James P.

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of S I.
    21
    29
    2

    2 years ago

    Business owner information

    Photo of James P.

    James P.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of H S.
    0
    42
    1

    5 years ago

    Helpful 3
    Thanks 0
    Love this 1
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Page 1 of 3

    Ask the Community - Waldrop Plumbing Air Electric

    Review Highlights - Waldrop Plumbing Air Electric

    “Josh was very knowable about Waldrops product and the process of replacing an HVAC system.”

    Mentioned in 3 reviews

    Read more highlights

    Waldrop Plumbing Air Electric - hvac - Updated September 2026

    Loading...
    Loading...
    Loading...