This is not at all a reflection of jade- she was lovely and I'd request her again in a heartbeat…read more My gf called a few days in advance to book us massages. They said they could accommodate us for 60 min each as long as we waited since there is only one masseuse available. No problem. We got there and checked in, no one verified which service we were getting which is fine, 2 massages isn't that complicated. I waited for my friend upstairs but there wasn't any magazines or reading material etc and no cell phones are allowed so it was a loooong hour. She came out and her hair was all greasy. I didn't think much of it and went in for my service. Jade asked me which mask I wanted. She offered 3 paper masks, much like the kind you would purchase at target/cvs etc so again I didn't think anything of it. The service started as a standard massage and then all the add ons started. A foot mask. An eye mask. A face mask. Hot stones. Again I didn't want to interrupt the service but I knew this was much more than we asked for. When we went to the front desk to pay, the total was an alarming $360 each!! For an hour long service! We nearly died. We explained that we tried to book a massage only and the front desk person argued with us saying that jade did a great job etc. we tried to explain that we know she did a great job, it's just not what we booked. She did not care. For a grand total of $720 for an hour each of service, we probably won't be back.

On our most recent trip to Bar Harbor, we encountered a very cold and rainy day, and decided the…read morebest way to go about it was to book a treatment at the spa. After calling around, this spa was the only one that could accommodate us both and so we decided to give them a try and see how it went. We arrived early and they were gruff with us about it. I've never had a spa be mad that we arrive early, in fact many spas recommend it! This was after I called a few times and asked if we could add onto our spa treatment, and were cut off mid sentence and told they couldn't help us. Not great first impressions. Once we were allowed to access the lounge, we changed and went upstairs. The place where the spa is, looks like a renovated unit near the pool that was clearly not meant to be a spa. The layout is awkward, and not very conducive to relaxation. Upstairs we sat and waited for our appointments. Once our therapists were ready, we were taken to the massage room. He had Jade and I had Darcy, both for a 50 min therapeutic massage. Hubby said his massage was overall ok, but I had a very different experience. My massage therapist did a horrible job draping, and I felt unnecessarily exposed. The therapist also did a weird thing where she kept massaging my sternum, which I thought was very odd and made me uncomfortable. I was relieved once massages were over, but then we got to the locker rooms and there were more issues. The lady's bathroom shower floor was slanted in the wrong way, where the drain was the highest point in the floor, resulting in the rest of the floor just flooding and making it slippery and gross. I definitely expected more from this spa, being attached to their hotel which has high marks for customer service and attention to detail. I don't think the massages were worth the cost ($115 per person), and the overall experience from booking to showering left us both feeling like we wished we had booked elsewhere. Definitely will not be returning on my next trip to Bar Harbor.

Today I had the pleasure of getting a facial done by Aquene! I got a CBD facials, with gentle…read morecitrus gel cleanse, diamond dermabrasion, hydrating and healing micro silver serum, and CBD jelly mask She did absolutely amazing. This was the first time I've ever gotten a facial. I was a little nervous not knowing what to expect. But as soon as I walked into her space I felt comfortable and welcomed. Aquene did an amazing job. I will definitely be coming back to see her again soon! I could tell that Aquene really enjoys what she does. She is very passionate and loves to help people with their skincare needs. If you want to get pampered or need some advice with your skincare then don't hesitate to schedule an appointment with her!

Aquene gives the best most painless wax I've ever had! The method she used made the experience…read morequite painless and the results were nothing short of flawless. She is very personable and friendly, which is a great quality to have when you're yanking hair off of someone lol. Highly recommend her!

Love this store! I like buying more of an upscale souvenir and Window Panes has so many great…read moreoptions. Really unique gifts and local artists, which I appreciate. The staff is super helpful! We gave them a theme and an idea of what we may be looking for and off the went helping us curate some gifts and purchases for ourself. Julie annd Greg, the owner's had just celebrated their 30th year in business the week we were there and we can see why they've been so successful. Don't miss this lovely store!

Gorgeous little store with lovely knick knacks for the home, beautiful bath products and…read moreunconventional souvenirs. The owner lets you browser at leisure... no pressure. Bought a stunning bone china mug. Definitely check out this store if you get a chance.