First, this is for my spouse. He was using this particular location.. until this morning. They gave his medication to his daughter (who doesn't live with us).. claimed the medication would be ready... it's been 3 weeks and no communication. Don't call. Don't bother. Complete waste of time. Changed pharmacy because of the way he's being treated. Go somewhere else for your pharmacy needs. I hope they close down. read more

Went by drive thru to pick up elderly mothers RX. Was told they were out of stock and should be a couple of days. This was Oct. 14th, 2024 in the early afternoon. I called there after awhile and was left on hold fir 45 min. I called tge store mgr and said I needed to speak with the pharmacist and they NEVER answer the phones. I was put thru magically and was told my mother's out of stock RX suddenly was available. This pharmacy needs to be reported to the NM Board of Pharmacy..they are understaffed, incompetent, poorly trained by the pharmacy manager and some technicians look unprofessional for the health field. Appearances count in cust service, before you scream discrimination. It didn't used to be this way at the Belen, NM location. Why does corporate office allow this pharmacy to operate? And you want the public to trust you dispensing their medications? read more

The store is nice , but pharmacy is kind of short staffed I'm guessing, because it takes a long time to get medicine sometimes it's even closed because they don't have the help they need read more

I drove 30 miles this morning to arrive at 8:00 a.m. and be the first person in the pharmacy so that I can get a flu shot without having to be around lots of people. I checked the website before leaving and saw that the pharmacy opened at 8:00 a.m.. When I got there the pharmacist told me that they did not offer flu shots until 9:00 a.m.. I asked why that information was not on the website and was told that the individual store has no control over what's on the website. So obviously corporate Walgreens does not believe in sharing pertinent information to their customers. It cost me $10 in gas for the round trip which I cannot afford being on a fixed income. read more

Walgreens - Walgreens in Belen, New Mexico where I was unable to receive a flu shot. - Cosmetics & Beauty Supply Near Me - Belen, New Mexico

Pharmacy staff is rude and don't do their job. My doctor sent in 4 prescriptions for me. They filled 1. The other 3 they didn't bother filling. That was Wednesday it is now Sunday and still nothing but excuses!! read more

The pharmacy staff is rude and have their favorites. Whether it's inside or in the drive through, they don't care about the line forming. They chat and flirt when people are desperate to get their medication. Hello, you are at work and not at a bar! I literally cringe when I have to pick up my family's medication. If you can avoid it, I recommend it! The rest of the store is friendly and I've never had a problem with the photo dept., makeup counter or the main store. Those employees are kind, friendly and helpful. They could teach the pharmacy techs a thing or two. read more

Constantly take an hour and a half or longer to fill a prescription. Then the cashier Jenny was extremely rude. I had to wait until the prescription was ready (they already had it for 3 hours at this point) so I came inside. She continued with her rude attitude then gave me a bunch of dirty looks. Unfortunately I had to go back a few hours later to get my 5 yo daughter tylenol since she has the flu. Jenny was standing up at the front register having a conversation with that cashier. She then began talking badly about me right in front of me. No she can't control the fact that my prescription wasn't ready but she sure as heck can control her bad attitude!!! If you don't like your customer service job Jenny get a different job read more

Usually, I get my flu vaccine at Albertsons Pharmacy. I decided to try Belen Walgreens since they had firm appointments and were offering $5 off purchases. Well....not only did I NOT get the $5 ("you have to have the purchases when checking in"!), but they failed to notify my physician that I'd received the vaccine, despite my providing all her information. Guess where I will go next year? That's right - Albertsons who provides a 10% off purchase coupon when providing all information AND they have never failed to notify my doctor. The fact the management fails to respond to feedback is a good indication of a business you want to avoid. read more