Always a warm hello as you enter the store (I love when someone acknowledges me) plenty of cashiers ..so no lines ..quick easy stop for necessary items on the go! I'll be back for Easter GOODIES when I'm not so pressed for time! read more

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would like to know why there policy is don't fill until you go in to pick up. Crazy!! wish I could change, really miss CVS

Pharmacy line is always present and moving at a glacial pace. What was a five-minute process at CVS is now an hour-long ordeal

Do not get your prescription here. I've been waiting an hour and everytime I get back in the long line they tell me again itll be longer. It's absolutely ridiculous. Do something about this. You should have told me you were going to take your sweet time. read more

I ordered a few things online to pick up from Walgreens tonight. Older white/blonde-haired cashier at this location has ZERO customer service skills. NONE AT ALL. I walked in to the Bellevue location to pick up an online order and she pointed at the photo counter telling me "it's over there." She then went on the intercom to ensure an employee was at the photo desk and attended to the next person waiting in line behind me as if that was a good enough response. I don't care what kind of day or night you may be having, you don't treat customers like that. She is too old to be that disrespectful and unaware. If doing your job while giving decent customer service to customers is that difficult, do yourself and everyone else a favor and just QUIT. read more

They are just so slow when picking up prefilled prescriptions. Waited 20 minutes because of such a slow point of sale system.

This pharmacy struggles with operations, communication internally and with patients and providers. Very inefficient with every interaction with whomever is working; nothing at this pharmacy is timely or easy! read more

I absolutely love Anthony in the pharmacy. He's always been extremely helpful. The workers are most often very kind and helpful. Ken offers a friendly hello every time I see him. But tonight I was very disappointed by Jude in the pharmacy. He was extremely rude, impatient, cut me off and then left me on hold until the phone kept ringing back. I ended the phone call to call back tomorrow because I'd prefer that over dealing with someone who is clearly too busy to give common courtesy to. read more

we have tried other pharmacies that aren't as busy but even when they're busy they try their best to take care of your needs and remaining pleasant. read more

This walgreens' front end sales people are not too friendly, especially some of the managers! The only person who was and is really helpful and nice is the head beauty advisor. If I need to buy anything besides my prescription here, I won't. It's not worth my time to even stop into the store. The pharmacy people, on the other hand are amazing. They are very helpful and know what they're doing. They go out of their way to figure anything out for me. I will refill my prescriptions here. read more

I used to enjoy my visits to this location but now I dread having to go into this place. If you have at least an hour to waste standing in line for a prescription that's already filled then great. Every time they claim they don't have enough workers back in pharmacy, or their POS system is being slow. I think Walgreens can afford a POS system that isn't breaking down constantly or hire more employees in pharmacy, each time I've been in there have been at least 5 back there. They also used to be open for 24 hours but no longer. Walgreens does not care about their customers experience anymore like so many other places this is now the "Norm". read more

I check Walgreens weekly ads. Sometimes there can be really good prices. Additionally if you get the Walgreens loyalty card, you earn points that can then be applied to reducing your overall cost. Pepsi's are on sell for 4 packs for $11 with the loyalty card and then using points got to knock another $1.00 off which works out to $2.50 a case......which normally sell for between $4.00 and $6.00 dollars, so a significant savings. Cashier was very friendly and welcomed customers as they walked in the door. She is also the one who noticed I had points on the card and allowed me to use them. Very customer focused. read more

The pharmacy staff at this Walgreens are utterly AMAZING. They're swamped constantly and are still working with such kind attitudes towards customers. I don't think people realize how much they do for us that is them going way above and beyond. read more

PharmD Anthony went above and beyond to help with my prescription transfer! Outstanding provider that was helpful in resolving my prescription issues. Thank you! read more

On several occasions the pharmacists and associates have lied to a senior citizen about my perscriptions. One example is several weeks ago a pharmacists told me directly my doctor originally sent my perscription for a 90 day fill/refill. Today I was told over the phone my doctor originally sent that same perscription for only a 30 day supply but they would refill it for a 90 day supply. I have been told if i want to change my perscription from a 30 to a 90 day I would need a new perscription from my doctor. Who do I believe and which one is caught in a lie to a senior citizen. The actually believe senior citizens are that stupid and would believe anything. read more

Basically what you'd except from a Walgreens. Almost anything you need when you're in a hurry. Some prices of items are a lot higher than others. More recently they have switched to a Walgreens card, and you can't get any of the discounted prices without one. It's a rewards program that does not require any money, nor a card. You just put in your phone number which is convenient. Staff is so-so. I usually see the gentlemen coming off the night shift, and he's still got energy for a nice greeting. They usually have a lot of good makeup deals if you are a card holder. Red Bull is always on sale, and I've gotten a huge bottle of water for $0.29. Cards are ridiculous here. Go to the No Frills across the street. read more

This company should be shut down! They cannot keep up with the times even in the area of simple customer service etc. At the Gavin Road location in Bellevue,Ne I walked up to the front main check out counter, and the androgynous person is standing there playing games on their cellphone? I had to tell her I was ready to check out? I was the only one in line? She than laid her cellphone down so all could see she was in the middle of playing a game? Must be nice that Walgreens pays employees to play on their phones and collect a paycheck? Then I placed an online order for a disabled relative across the country to be delivered to their home. I placed the order on 4/2 and got FedEx confirmation of delivery on 4/12 that it was delivered. Only to get an email on 4/13 (today) from Walgreens stating I had been given a full refund for my order of 11 days ago???? I called Walgreens customer service to be informed that my original order was damaged and returned to Walgreens. Instead of Walgreens expediting a replacement order they just issue a refund? I spoke to the escalation dept. only to be informed that the escalation dept. no longer offers expedited shipping even for their errors. I already waited 11 days, now if I re-order it will take a minimum of another 5 days. That is a total of 16 days for laundry detergent, dish detergent and body wash? I was ordering from Walgreens only because they always ship items to this relative without incident. But after all the business I have given them they made no effort to help me get this quickly to my relative who is bedridden. I in turn placed an order online with Target same day delivery and will have it delivered to my relative tonight!!! read more

This place is really going down hill. Last week Brittany failed to properly dispense half of my prescription, and this week I went to purchase some Halloween candy, upon coming home, I had noticed most of the Hershey's chocolate items were melted and white instead of normal and well, normal chocolate color. Very disappointed. read more

Got $10 off my OTC script with the Walgreens rewards! and the greeting at the front door was new and refreshing. Haven't had that before. The lady today was wearing black like scrubs. She was very kind and helpful! read more

Went to pick up our prescriptions to find out they had a problem with our insurance. They could of call me so the problem could have been fixed before we arrived. Awful service!! read more