I always have great service at this Walgreens. Yes I have to wait in line sometimes but that's because there is a line. They always ask if I have any questions. I've even had them follow up with a phone call to make sure I'm adjusting well to my medication and if I have any questions. Also, sometimes I have a hard time getting my son's medication filled for ADHD. They always let me know if there is a delay and if I call to find out a when I will be able to get it they will let me know if they are unsure and recommend other pharmacies to call. read more

Takes way too long in regards to anything pharmacy related. Can we hire another person or replace the cause of this?

I love Walgreens. In general I'm a huge fan of the chain and frequent them often. However, a few months of interactions with the pharmacy staff at this store have me transferring my prescriptions. They just. Don't. Care. And it shows! In ALL the ways. Wrong info, refusal to refill (refills left), bizarre and unhelpful staff interactions. Need to know if something is in stock at another Walgreens because they're out? They won't tell you. They'll tell you to call the other store and also that they close in an hour so there probably isn't time. I happen to know their system tells them this info but they seem to want to inconvenience their customers / victims. I called Walmart instead. I had such a nice relationship with my last efficient, kind and helpful pharmacist. I'll move my prescriptions elsewhere and find a Walgreens in Rockford to shop at. read more

I am a 70 year old customer who has Covid and scheduled a PCR test today at Walgreens in Belvidere. I waited at the window for 15 minutes when an employee told me i would have to move away from the window because it was the first day of new Medicare regs and she could not get an answer as to whether the test was covered. She invited me to hang around the parking lot on a 90 degree day and try again later. I have cigna Medicare. I am 70 and Walgreens refused to give me a covered PCR test so i could see my grandchildren on the 4Th of July. I departed to CVS and got an immediate test. Shame on Walgreens! read more

Ok. Last night around 4 am, my wife got back from the emergency room with my daughter. Because it was an emergency room, I had to take the prescription in to be filled later that morning. I arrived at Walgreens Belvidere. I explained my daughter had been vomiting, and needed this prescription to be able to eat. I am as told "sorry, we have 200 to fill, won't be till sometime late tomorrow" As some of the previous posters have said, this place lacks compassion, and the employees really don't care. In any case, I drove to Shopko, and they filled it in 20 minutes. The Pharmacist there was awesome! Not sure what has happened to Walgreens, but the last few times we have had terrible service. Maybe they need to hire more staff. In any case, Shopko now has my business. read more

Drive thru 35 min to wait they put a new guy in the window named Zack very rude not nice at all besides being slow my cat is faster then him I think they should keep the woman that works the drive thru this guy Zack has no business being there read more

In these hard times you walk into this store and Nobody wears gloves or masks, there is nothing to wipe your cart, I took a cart and it had someone's mask in it,so this store does not clean it's carts. Please Clean your act up read more

Watch out if your getting a vaccine at this location, guess they forgot I was waiting for 30min. I had to ask someone and they seemed surprised read more

Customer service at the pharmacy is below par! The Pharmacist has a bad attitude and it rubs off on the staff. Maybe the Pharmacist should pick a different job that does not involve interface with customers or running a staff. read more

Worthless group of people in their pharmacy, no eye contact or compassion with the people they're servicing. Never on time with their scripts, went to pick up a script for my son and was told he wasn't on file and they would call when they got around to it. I will not be going back, and I recommend no one use this pharmacy or shop at this store. With any luck it will be shut down and replaced by a business that hires competent human beings. read more

Horrible pharmacy! Avoid at all costs! Takes days for them to fill a prescription that they have in stock. The staff is incompetent and rude. They couldn't care less. How do they stay in business with such crappy service? Even the pharmacists themselves are incompetent. It is like this store is just for the pharmacy school flunkies. I drive out of my way to pick up scripts to avoid this joke of a business. read more

World's slowest pharmacy! Enjoy standing for half an hour in line for sub par customer service. The rest of the store is your typical Walgreen experience. read more

The worst pharmacy I've ever dealt with! Wish they'd plow the parking lot better. Someone's gonna fall and sue them out of business-might be a blessing! read more