I mainly avoid shopping at this pharmacy store because although it is convenient if I need something that is not carried at the nearby Ralphs, it often should have the product I need but it is out of stock. It is not dependable for cosmetics as they are often not stocked consistently, but at least they don't have things locked up which drives me crazy. I was able to find the mammoth bottle of Extra Strength Tylenol that my husband needed, and I waited in line with another woman but no one was attending to the register. The other woman had to go in the back to find anyone that would ring us up. I've never had a single smooth visit to this store. 3 stars given as a backup plan should I be too lazy to go elsewhere. read more

Walgreens - Sales help finally arrives! - Cosmetics & Beauty Supply Near Me - Bermuda Dunes, California

Special thanks to Michael and his team in the Pharmacy for their outstanding support and commitment to patient care. We are so grateful for everything you do! read more

My experience with their pharmacy has been the worst. HORRIBLE phone wait time, long lines when picking up medicine. Mix ups. No reminders. The staff always looks overworked, underpaid. It's always a nightmare. They are 2 minutes away from my home however I have a much better experience driving further then dealing with this pharmacy. read more

I was in such a hurry to get my posters since I needed them by tonight. I had put the order in at 9:20pm and I got a text saying they would be done at 9:48pm which worked out for me. On my way there, I had gone to the wrong Walgreens and it was already 9:53pm and the website said they closed at 10pm. I quickly drove to the Walgreens in Washington and Avenue 42 and it was 9:58pm. I asked for help at the photo register and this amazing lady name Denise helped me out. She reassured me that they were closing at 11 not 10 which was such a relief. She was almost done printing them all out and I only waited for 10 minutes for all my 6 posters. She cut them right then and there and even charged me at the photo station as well. She was such a savior since I needed the posters in such a short notice and she was so understanding and had such an uplifting mood and spirit. I would definitely recommend being helped by her since she made my night so much easier and saved me so much time next morning! read more

I placed an order for a puzzle online and it went through only to find out they weren't able to do it. The websites should have told me I would need to find another location to complete the order. Very frustrating. The good thing, the young lady that handled my call gave me another location to call. Unfortunately they too were not able to fulfill my order. read more

I came in to get my medication and they said come back in 2 hours it has being 2 1/2 hours and they said it will be ready In 15 minutes before that I called them to check about my prescription and my wife as well the gentleman that helped me hung up on me before I could check on both prescriptions as well when I came in the 1st time to check on the prescriptions they were 2 lady's that were at the doctor with me and they got their prescriptions within 15 minutes but not me idk why they really don't do a good job and they are not attentive if you have a chance send your prescriptions somewhere else all we need it was our prescriptions bc we feel so bad suck but good luck guys read more

I come here because it's literally 2 minutes from my house, but bear in mind that things seem to hardly be restocked and almost every time I go to check out there are no employees at the registers, but there will be an employee doing something down one of the isles and I'm just stuck standing there for 5 minutes waiting. And yes, the employees see me. My stars for the rating are solely due to convenience of it being so close to my house and nothing else. read more

Set up an appointment Monday for today at 445. Show up and noones at pharmacy. I calll store and they say closed till 31st and said someone called and no one fucking called. So unprofessional to say the fucking least! They say they'll honor my appointment on the 31st "if" they're open!?!?! Thanks for nothing and reassuring the community when we feel like shit and can't even test ! read more

unprofessional staff working at the register. Very hostile and rude. I asked if there was more drinks and where are they and was insulted and yelled at for it then was rushed at the register. Employee seemed really bothered to be there. I used to come daily, I won't be returning anymore. Hire more hospitable staff. read more

Keeping with the policy of making up the schedule as they go, Walgreens is still abiding by the strategy of using decoy appointments. Ridiculous. You can see from the picture the official printout that is taped to the window. No one bothers updating online listings or their appointment schedule. read more

Walgreens - The official hours that the store follows--"we are open when we feel like it--not now!" - Cosmetics & Beauty Supply Near Me - Bermuda Dunes, California

The pharmacy is the worst. There are days they are closed, times when no one comes to the drive up window and then there's conflicting information on when they close for lunch. I suggest some customer service training or fire some staff. read more

Well I have to say this Walgreens is a total disappointment. That's probably why I stopped coming here. Anyway I scheduled an appointment for today Saturday and Sunday to take a Covid test and well the pharmacies closed. No phone call no email no nothing just wasting time coming over here and just a complete waste of time I don't know why they just don't send you an email or maybe an automated call anyway don't trust this Walgreens for anything it really sucks you're better off calling before you do anything here because low and behold the pharmacies is closed really sucks that these Walgreens have really gone downhill.. read more

I needed to get my booster shot before the holiday season, so that I could congregate with family and friends safely. I work 6 days out of the week, so I could really only get the shot before my day off, so that I could use my day off to recover. I called Walgreens to schedule an appointment, and despite the state of CA allowing for myself to be eligible for the booster, the robot on the phone would not allow me to make an appointment. So, I go onto their website. It lists this location as a walk-in location for the booster shot, so I go in to get my booster. Then what happens? The pharmacist contradicts the Walgreens website and tells me that the store doesn't accept walk ins. So I make an appointment for the only day that I would be able get the shots that was conducive to my work schedule and holiday plans. I show up for my appointment today, and they have closed their pharmacy. Without notifying me, altering my appointment for a later time, or sending me to another location that would honor my appointment. No such help. More like, sorry, not sorry. I go to a neighboring Walgreens, and they refuse to honor the appointment. So, this Walgreens and the other basically screwed me. Now I will have to try to make an appointment with another pharmacy, and will not receive my booster before the holidays. Walgreens has lost my business. If I ever have to choose between a CVS, Rite Aid, or 7-11, I will choose any alternative over Walgreens. read more

The Walgreens company lack of respect for their employees couldn't be more clear than their Pharmacy presence. Waited in the car line for over 1 hour to be told that I need to return in 3 hours to pick up the prescription. After receiving an email notification & hearing the robocall advise me that the order was ready for pickup, I returned & waited another 30 minutes before anyone would even acknowledge I was at the window. Of course 1 of the 3 prescriptions could not be located and instead of just refilling the prescription that could not be found, I was told I needed to return tomorrow morning! This will be 3 visits which typically is a 1 visit ordeal with any competent pharmacy. After tomorrow. I am changing to Rite Aide. They have a pharmacist who does subject matter work, a nurse on staff who administers shots & a staff that works with the general public. Unlike Walgreens where the pharmacist wears all the hats! Shame on this corporation for abusing customer service for profit. read more

A good neighborhood pharmacy. Always very helpful and convenient for my RX needs. Recommended

This Walgreens is great. I have been shopping Walgreens since the 80's. There was one across the street from my apartment when I lived at Eddy and Van Ness in San Francisco. The store has it all. read more

Won't change info under my phone number that I've had for almost 10 years. Doesn't send alerts for medication when it's ready. Even though I've asked for the service several times. Pharmacy... where do I start... hours are confusing. Another pharmacy picks up hours when the other is down. However they all suck and I'm done wasting my time, being without medication I need. read more

We had our best experience so far at this Walgreens ; woohoo hands up for Valerie she made my lil ones day by handing her squishmallow she was looking for but it wasn't only for that even the cashier and the team were respectful and welcoming. Valerie was amazing and kind she double check for her knowing we were leaving because we were there for water and Arizona but came out with squishmallow this was around 1-3 . Because the night cashier are not welcoming and nice as the team I saw during that time best team !!!! They had absolutely all values from welcoming , to asking if we needed help to checking as well as been respectful and kind. read more

This store has the absolute worst customer service I stopped to buy a bottle of wine Was told that because I had no driver license (lost mine) That I couldn't buy alcohol I'm 55 years old The store manager Scott was rude and abrupt and completely unprofessional would not even consider the sign posted said ID. MAY BE REQUIRED Don't go here if you expect any type of customer service read more

We went in to pick up an RX and we were able to schedule an appointment for a COVID 19 vaccination. Amsley was awesome. She has a very keen eye for detail and really made this daunting act easy. The online appointments were extremely confusing. Thank you for your help. Walgreens - Bermuda Dunes is always good to me and my family. Keep up the strong work. FIGHT ON read more

This Walgreens pharmacy has to be the most inept customer service I've dealt with. Never will do business with them again.

Only in California in 2022 can a store that is supposed to be a pharmacy keep their store open, but close their pharmacy for an undetermined amount of days. Their service stunk before they closed the pharmacy, hopefully, if they reopen it will be with an entirely different staff. read more

Always come here for my small needs since it's close to home. Usually pretty quite and the staff is for the most part nice. Just a good average neighborhood store! read more

My experience has been with the photo department. The passport photos are in bad lighting and blurry. The associate helping us was rude through and through. We wanted her to retake the pictures because of bad quality and she refused by saying that we can take the bad pictures or leave without any. I was laughing in reaction to her comments. "That's how we do it here" she said. I couldn't believe it. Also, if you need 6 copies you will have to pay 3 times for a set of 2 pictures totaling almost $40. Crazy! $40 for 6 small and badly taken passport photos. I think Walgreens is getting cocky or greedy. Anyhow, we drove to Walgreens in La Quinta on Washington and they were super. Great pictures, (well, as good as they get at Walgreens) but a great associate who made us a super deal. We will go there now for our needs. The manager at this Bermuda Dunes location should better observe this employee at the photo department and her customer service skills or her lack there of. read more

I've been coming to this Walgreens for years and glad to see its still around. It's located in a primetime shopping complex and has plenty of parking. It's open 24/7, unlike the other recent Walgreens I have seen in the desert. They have a redbox at this location along with a drive-thru pharmacy. This Walgreens is set up like the other Walgreens and has all the necessities that you need. Staff is helpful and kind. Prices are fair for being located so close to home, but the Walgreens card helps to reap the discounts. I recommend getting the card because it's free and helps you build points to redeem as cash. Overall 5 stars in my opinion because it's 24/7 and has what you need at great prices with their savings card! Have not dealt with the pharmacy section, so can't really take stars away for that haha read more

I hate Walgreens since they became the Walmart of pharmacies, that is, they totally went to China! Their service sucks including decision to close pharmacy on Sunday. I loved the days when they had a soda fountain counter, and liquor section. The aggressive expansion in the 90's was it for me. They lost all of their soul to become big corporate jerk offs. read more

Would NOT recommend getting a PCR test done here for any reason especially if you need it in a timely manner. I knew I was positive from an at home test but need a PCR for school. Anyways I did the test on a Sunday and was told it would be ready in 48hrs. 48hrs rolled around and nothing so I called Walgreens when they told me it was still processing, fine so I waited another 24th called back where they told me the same thing so I got a # for LAB Corp they were so nice and told me they did not receive the sample until Wednesday. Now to Thursday I get a message from Walgreens finally with my results stating "inconclusive " of course probably because it was sitting around to long before being tested. DO NOT RECOMMEND. I want to add the women I spoke to from Walgreens was repeatedly rude on the phone, she never let you finish talking before putting you on hold. One time she ever answered the phone laughing with a co worker than slammed it back on hold. She's probably under paid and over worked but should still have better training in customer service. read more

If I could give this place 0 stars I would! I waited in the pharmacy drive thru line for FORTY FIVE MINUTES (I was stuck between cars so couldn't leave either). After waiting 15 minutes I honked a couple times. Still didn't move. I called Walgreens (WAITED ON HOLD FOR 14 MINUTES) only to be told that they asked the car to move but the people refused to leave! The woman working there just kept making excuses and didn't even apologize or offer a solution. I told her that someone working there needed to make them move. The car continued to block off the drive thru for another 15 minutes!!!! I will never go to this location again. read more

Just tried to buy cough drops at this place. Got to the register and one clerk hands another clerk a stack of bills and says "$1,000." The other clerk counts it, says no it's $850, and hands the stack back to the first clerk who recounts the stack as $1,000. The other clerk recounts the stack of bills to less than $1,000 handing the stack back to the other clerk who begins recounting the stack of bills. They will not wait on customers until these two can reach the same count. It was pure idiocy on full display and astonishing for two people whose very job is to count money. I left the cough drops on the counter and exited the store while the two clerks kept on counting. They're probably still at it. read more

The photo products you can get here are great. They always have good deals on photos every week, and sometimes I print out photos just to have them. There are neat send out items as well, like custom Christmas cards I got. The manager Scott is always very kind and helpful when I need help with the machines. He seems to know pretty much everything that I have no idea how to do. read more

If I could give this Walgreens -0 Stars I would! Don't ever come here; how they got 3 Stars is beyond my comprehension. I first walked in and the Manger walked by me and ignored the 7 people waiting in line to be checked out by one checker. I said,"Maybe I should go somewhere else with this wait?" The Manager didn't respond by opening a second register to help and quickly disappeared. I spent a long time carefully picking out products and jotting prices down on my phone. After several discrepancies in prices at the checkout; an Assistant Manager came over and was extremely rude. She said just because the sale price sticker is below a product doesn't make it on sale. Then the final blow....they told me I didn't have any points on my Walgreens Rewards Card even though I just had received an email from Walgreens saying I had $55.00 of Rewards. She replied they probably expired and didn't help me look into the discrepancy or give me any contact information. No one is minding this store and people aren't getting the discounts posted because they haven't been entered into the computer/cash registers at check out. Two individuals at the Pharmacy came to pick up their prescriptions, which they had been notified in advance were ready and the busy young Pharmacist said the store's computer wasn't working. Yeah, I know! To top it off a man yelled at the cashier when I was checking out saying, "This woman has to pee; can we get the restroom code?!" The cashier said there were only two people working and she'd have wait. "Well she is going to pee her pants then!" I can't imagine a more horrible shopping experience! Stay far far away from this Walgreens in Bermuda Dunes, California! read more

The staff as a whole is great - polite, prompt service, the pharmacy is great about following through on the "your prescription will be ready" estimation. It sucks a lot that their pharmacy is no longer open 24 hours, but the store itself is. read more

the worst pharmacy service I have ever had, I had used walgrees for medicine for years in Lathrop Ca, we moved to this area, and I thought that in all walgrees the service would be just as good in any city and with everything and recipe in hand after having gone to emergency room, the pharmacist did not want to give me more than half of the medicine saying that it was a recharge and I had to go to the pharmacy of Kaiser for my antibiotic! and they did not give it to me, I just need the medicine, I'm sick! after 2 days I have not resolved anything neither this pharmacy nor in the other, but everything started with the pharmacist in charge of here, very rude by the way and not at all friendly neither she knows how to explain why not, they can give the medicine if the prescription It is literally in your hands! do something! terrible service!!! You may well be dying if it depends on them! read more

This location has the slowest service ever not because of the personnel but because they can only do so much, they need to hire more employees at the pharmacy. I really feel bad for those employees cause they are being overworked. California Labor Commissioner should pay a visit to this location... read more

I have been a low all customer for 9 years receiving my current medication for 7 years and though my dr hasn't changed my pharmacists have the new or should I say latest pharmacist refused to fill my much needed meds even after receiving authorization from both my doctor and my insurance still wouldn't fill them I will stop telling everyone of my disappointment I Walgreens or how she jeapordised. My health and well being shame on you Walgreens shame on you read more

Walgreens was so unprofessional just went in to get some change and the cashier said if I wanted change (keep in mind I had a 20 dollar bill I wanted was 2 tens.) I had to get a manger to do it. So I found the manger and she said she couldn't help me because it was going to take to much time. It Would be to much of an hassle for her. read more

Had some price issue late one night and needed to speak with a manager. Jason the manager was so helpful and they admitted there mistakes. They handled the situation in a professional manner and that's why I'm only honna go to this walgreens because of the driendly staff read more

This Walgreens is the slowest drive thru pharmacy in the Desert. It's always under staffed and takes 20+ mins even if only 1 car ahead of you. The Phone pharmacy service in no better, have been on hold for 25 mins, with recording coming on " you are the next caller." They need more people. read more