I am loyal to a fault, so I decided to give them another chance. I called on a Tuesday morning to…read moretry and get my wife's car smogged that day. I was told no appointments are needed, and they perform smogs until at least 4:00 pm. I arrived at 2:20 pm, and when I checked in, I realized I had left the renewal paperwork at home. I told Rudy I would write down the VIN number and license number legibly so he could fill out his paperwork. He then proceeded to inform me that it was not his job to read my writing. After I laughed, he said We stopped doing smogs at 2:00 pm today anyway. When you come back, make sure you don't screw up again and not bring the paperwork. He must have been the bully at his high school (assuming he went), because I have seen him give off that vibe multiple times to men. Needless to say, but I would rather light myself on fire than ever deal with him again. Plus, their coupon is a scam as well. If they write your name down before you show them the coupon, it is not valid. WTF!?!? I will give one of my associates the task of verifying whether this is even legal

"I wish Yelp could give 0 stars. I called early in the morning to schedule a smog check…read moreappointment. Rudy answered my call and informed me that I didn't need an appointment since they start smog checks at 1 pm. However, when I arrived at 1 pm and inquired about the wait, he rudely told me that they actually start smog checks at 3 pm due to other priorities. I was disappointed because I had called ahead and made a special trip to the shop. I politely asked if there was another smog check station nearby, and he just said no. I don't recommend this place - it's a hassle you'd rather avoid."

Always clean bathroom and good service thanks again guys for always being there for me and my familyread more

Great employees. They even carry Afters Cookie Monster ice cream bars! They are usually hard to…read morefind anywhere.

SMOG CHECK... What more is there to say other than, they're quick, courteous, efficient, they did a…read moregreat job and I was out in less than 15 minutes. It looks like only a gas station & mini mart, but you will see...

Great, honest service for you vehicle or just pick up snacks!…read more Highly recommended! Xxxxxcxxxxxxxxxxx

Went in for a smog check and was out in less than 10 minutes. The employees were very professional…read moreand attentive. Thanks.

Took my car here for some simple maintenance, which was done at a fair price. This week my car…read morebroke down, so I had it towed back to them. After holding it for three days, Vince told me he couldn't figure it out and "doesn't work on valves." This is the same guy who repeatedly mentioned having 45 years of experience and working on Hondas with over 400k Instead of fixing it, he told me to go to the dealer for a $1300 repair he wouldn't or couldn't do--and then charged me $350 for diagnostic time. Imagine being told, "I can't fix it, but you still owe me $350." I feel cheated, because I never said not to do the work--I would have let him fix it. I basically paid $350 for his lack of knowledge. For som eone claiming decades of experience, a basic Honda V6 shouldn't be "too complex." Save yourself the headache, time, and money. If it's not just an oil change or something simple, go straight to a dealer or a shop with trained techs. Thats exactly what I paid 350 for so just start at the dealer.

After having dinner and dessert with my dear friend and her family in La Quinta, I was on my way…read moreout of the area. I took a peek at my car gas gauge and it was low like flashing low LOL. I needed to get to a gas station ASAP especially when I had a long drive home. I drove a few blocks before seeing this Shell gas station. Lucky I found you. It was very well lit. The food mart was in a white building which I found fascinating because it looked like a cathedral-like building. Anyway, I drove on in, parked at a pump, and walked into the food mart to use the restroom (it had an out of service sign on it, but the gentleman at the counter said go ahead and use it... thank you sir!). I ended up buying a cup with ice and some scratchers. The lady at the cashier was super friendly and nice. Afterwards, I pumped gas and paid at the pump. I was then on my merry way. Thank you Shell for the great service and facilities! Btw, they also have a car wash.

Do not use the POS Car Wash service. It does not clean exterior off of a SUV Tahoe. 2nd time over 6…read moremonth period. Manager is a HOTHEAD, does not understand Golden Rule of CS: never argue with a customer. He did, repeatedly. I said this is a "promoted shell service car wash, right?" His clerk sold me Plus Car Wash ticket to wash my car. I mentioned to the clerk last time, the car wash did not wash my car adequately and I complained at that time, too. An older aged Manager argued on, rose his voice, talked over me repeatedly, badgered me out to my car, filming my vehicle, which was also very strange. I took my car's picture showing I could write my name on it on the front hood. He couldn't care less and said he would not issue another wash to rectify. Worst CS I've seen in ages.

I buy my gas here almost every time. Best prices in town. Cleanest pumps. And the food area is…read moreunbeatable. They have every snack item under the sun..Plenty of iced drinks for those hot summer days. Huge variety of beer and other drinks.

I tried to get gas yesterday and a employee told me l couldn't be serviced because I have my…read morefacemask ON. so because I was wearing a face mask for my own protection I had to remove it in order to get gas? How does that make sense?

I used to live the street so when I was in town, I thought I'd stop by this gas station and get…read morelottery tickets and gas. The horrid women inside (Natalie) obnoxious rude and defensive when I asked her if I could buy gas in a lottery ticket, she saw my card and said we only take cash for the lottery tickets and said that it was some kind of law in the state I said that that can't be true because the place where I live I buy them all the time. She was so rude after that her whole demeanor and attitude. It's so rare to get somebody so blatantly awful I said, you don't need to be so rude Like what's your problem she accused me of being rude first by saying that I got lottery tickets at other places with my card in California ? Like what? No one was trying to be rude to her. I didn't understand what the whole attitude wasI just mentioned that it couldn't be the law for all of California I mean, I just bought a lottery ticket this morning This was all so crazy and then when I asked her her name, she told me her name and started taunting me, repeating family owned business, family owned business like ha ha ha. I would never go here again, and I wish that I hadn't bought gas. My family member owns a restaurant and when I help her out, I would NEVER treat customers like garbage just because I'm related.

I been coming here for 6 years and have gotten to know the…read morestaff in store and all are friendly and helpful. They have more selection of things we might need than used to. I come daily and consider them friends.

Great selection of cold beverages and snacks. Other services provided included a car wash and EV…read morecharging as well as a clean and useable restroom.

Staff is always friendly here. I always come in around 8pm on the weekends, during my lunch break,…read moreand everyone is always sure to greet me. Appreciate the customer service!

Excellent as always-- with the added bonus of an amazing employee named JABEZ. I observed him…read moregreeting customers, asking if anything was needed, and then wishing them a " Blessed Day" I literally was choked up when he came by my table and he was so accommodating and kind-- RARE characteristics to find today. Please take the opportunity to share this 5 STAR REVIEW with JABEZ and let him know that his positive attitude and kindness is acknowledged. He is a sterling reflection on the In and Out brand.

Full disclaimer - I'm not a foodie with high falutin' taste buds, but this is my comfort food…read moredrive-thru lunch spot! I always get the same thing, and it is never EVER screwed up. That in and of itself is worth 5 stars! Each young person that works there is full of kindness and seem genuinely not unhappy to be at work. I love driving my vintage Corvette in the drive-thru and pretending that we are not living in this messed up, scary time on planet Earth. The fantasy lasts at least a couple minutes after I pick up my food at the second window. There are two outdoor spots to eat which is good because it gets crowded inside. I love this In-N-Out so much, and all the good food and mental health improvements it provides.