There are a million pharmacies in the area. Use one of them instead. The pharmacy here is terrible, and the latest wasn't a one-time experience. Their latest failure was a 30+ minute wait for an in-person drop-off, despite the drop-off being a very, very common pain medication that could easily be filled in a minute. And, despite the fact that there was NO ONE else waiting for most of that time (see photos). Oh well, let's just let the patient in pain sit and needlessly wait. And no, it wasn't an oversight. Big Amy (with her not-so-subtle smirks) behind the counter and one of her co-workers looked at me several times while I was waiting. So why didn't I complain? I just came from an oral surgeon and really couldn't speak. But they should have ascertained as much, given the prescriptions they were filling for me. I've used their drive thru before which was almost equally frustrating. There are two lanes. On more than one occasion they've helped the vehicle in the other lane even though I was next in line. And in all cases, they're very slow. So having to inappropriately wait for another vehicle that arrived after I did means I'm sitting there for many minutes. This pharmacy is inexcusably terrible. At best, it's incompetence. At worst, it's a few miserable employees that desire similar company. read more

Walgreens - No one waiting, yet I had to wait 30 minutes. - Drugstores Near Me - Chandler, Arizona

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Thank you for that extra touch of service, Kelly!! I was in a hurry and had an itchy trigger finger by pressing all kinds of buttons and you were persistent when it comes to saving me money. I wish that all associates cared about the companies that they work for and have as much pride in helping people as you do. read more

I love this Walgreens! It's 24 hours, the pharmacy staff professional and knowledgeable. I get my flu shot here every year and Dan, the pharmacy technician is so helpful along with the Pharmacists. I also like the store staff, Jill is very nice and skilled at her job! I have nothing but great experiences there. read more

I've been going to this pharmacy for years and their service had been average, however lately their staff in the pharmacy have been rude and extremely poor in customer service. Dont ask any questions about your scripts, they get annoyed and condescending that you're asking. Leeann, a tech, has zero active listening skills and repeats the same words no matter your clarifying questions and gets extremely rude about it. I am not making an order at McDonald's, I am asking about my medical prescription ordering and instructions. If this pharmacy wants to talk to people like they are ordering at a fast food restaurant, they should work across the street at McDonald's. AND it was 7:45 in the morning. No one should start their day off at an establishment that is rude to their customers. Life is hard enough, we just want our medical prescriptions, provided by our physicians, and just a little bit of kindness. That must be too much to ask at this Walgreens. read more

this walgreens has their items marked up in price compared to other walgreens. i even tried to get a price match from the walgreens app and the manager did not honor it. do not shop here!! read more

Went in to look for something and both Forrest and Jill were extremely rude and unprofessional. Jill tried to act like a peacemaker after I told Forrest to watch his mouth. Jill offered to give me a discount under the table with her mouth if I didn't say anything to the managers. I will never come back to this place read more

Literally does not even deserve this star. Tried calling their supposed 24 hour pharmacy and they just hang up on you after 10 minutes waiting for them to answer the call. I'm glad they give zero f*cks about people's health. read more

Can I give zero stars?? Worse place to get/pick up prescriptions. If you have hours to spend waiting, this is place for you

Fill your prescriptions at another pharmacy, unless you are ok with waiting 20 minutes in line with one car in front of you. It is absolutely ridiculous. Understandable they may be understaffed, but for it taking that long to grab your prescriptions (if they haven't lost them, can't find it etc) is totally unacceptable. read more

Pharmacy is really really bad. I called for my son's prescription and I got transferred 5times between different people for 20mins being put on hold every time. And when I was able to talk to the pharmacist or tech they didn't even answer my question and hung up the phone before I was finished. Very bad customer service and I will never go this pharmacy again. The only reason I went there in first place was because it is 24hrs pharmacy and I needed prescription filled for my son over weekend. read more

I would give less stars if I could. I have a really bad cold and wanted to talk to a pharmacist for over the counter suggestions and they left me on hold for an hour and that was after a disconnect and calling back again! I would suggest to anyone in this area to go to the Walgreens at Dobson and chandler Blvd instead. Much better customer service and no blah blah blah excuses. I was only on hold for a few minutes with them and they helped me right away. read more

The two girls working in the pharmacy (one of them Sara) are terrible! During the hour that I was waiting I heard them talking about numerous customers after they left. I hope their management reminds them that many of their customers are sick or caring for someone sick and deserve patience, not to be ridiculed loud enough for everyone in the waiting area to hear. read more

I would definitely not recommend this pharmacy. It's unfortunate that it is the only 24 hour location in Chandler area. I waited in drive through for 30 min, for the pharmacist to tell me that they cannot give over the counter Sudafed for my little girl who is sick. My best advice would be to find another pharmacy. They were short staffed, you would think given the busiest time of the year when everyone is getting sick they would be better prepared. read more

This is mainly about the photo center service. 5/5 stars for the rest of the store. Got an email that my business card order was ready for pickup, showed up an hour later, and the girl said they weren't ready. She told me they wouldn't be for ~45 more minutes so I decided to go home. 10 minutes later as I was pulling up to my house, she called to tell me they were ready. She also didn't put it in the right place so when I went back later, the next shift worker had to search the whole area before finding them. Two stars instead of one because the business cards were great and really easy to make online. We also got a few in store items and the cashier was very friendly. Driving in traffic for 40 minutes because of such avoidable miscommunication was just a very frustrating experience. read more

Issues with medication nearly every time. I've had the wrong meds given altogether and this most recent time I was given 6 pills more than my medication was filled for. This could be dangerous for those who aren't paying attention or those that need special care. The front, non-pharmaceutical employees are nice though and the store seems stocked. There's a brown haired lady that works in the cosmetics section that goes above and beyond and she's the reason for any stars at all. read more

I just got released from the hospital for brain surgery. The staff was very rude on the phone and made it almost impossible to switch my medications from there non-24 hour location to this one. Get it together people, last I checked it was the same company. I was barely acknowledged by the tech, and I had to pay out of pocket for my pain pills! Really!?! I have stage IV breast cancer and just had brain surgery for a tumor met. There service is terrible. Compassion training is needed badly here. read more

I have been calling to check on mine and my daughters perception since 5 p.m. It is now 8:40 and have yet to have anyone answer. My husband has dealt with the same problem when calling to get info about my stepson's perception. They call and say they need more info about our insurance and then NEVER answer when you do what they ask. read more

This one goes out to Kelly! In cosmetics. What a wonderfully helpful and kind person. By far the nicest I've been treated ever in this store. I live right around the corner and I know there's the whole covid thing and it's hard to find good work, but Kelly really brought it home. I've worked retail my whole life over 20 yrs of experience and she is it when it comes to the type of person you want representing your company. Thank you Kelly, you are the best! read more

I am a regular Walgreens user the benefit of the shared computer data makes the medicine pick up easy. This time was not so pleasant. I was scheduled for oral surgery and sent my good friend to drop off scripts to be ready 2 hours later: seemed like plenty of time, right? Well, they were not ready and required thirty minute wait in the drive through. They did not run the insurance and my dear friend had to fork out a bunch of money. So, feeling very sore I headed to the store to straighten it out. The process Took two personnel and they seemingly had no remorse for my return. I am sticking with the Guadalupe/ McClintock Walgreens locale. Might not be Trent four hours but when open they are attentive and have good service. read more

Waited 55 minutes in store for Rx from 11:10-12:05. Checked back with pharmacy. Very nice tech said they were out and found med at different location. At this time tech mentioned co-pay was $82. Decided after waiting all that time, and without knowing cost that I couldn't afford the medication. Left store at 12:08 and came back at 12:11 to pick up script I'd left behind. At 13:06 pharmacy called to say there was a delay and "we're working on it." Why don't they just say "we're out"? Is it that they don't want to lose the business? After 30 years with this location, a very frustrating experience. Will find another pharmacy. read more

After waiting several days at a different pharmacy to get my prescription which they never filled I finally took it back and went here. Mohammed the pharmacist was great and got it ready very quickly. This pharmacy is always super busy and it's because of how great and friendly the staff is. read more

Lately I have been coming back to this store but not sure why. Their service sucks. Pharmacy giving wrong info, putting rx reward points on some other card when they have my phone #, not knowing what they have in stock when I can clearly see it, also pointing me to "out there" for a sudafed product. Then there's the photo lab that works banker's hours (no offense to the banking profession, we all know you actually don't work bankers hours, but that's the saying). Don't try n come before or after work to get your passport pix. No one can help you. They clearly don't want any business here. 1 star over 1 for convenience on the corner...better corner than cvs across the street. read more

Very rude elderly Pharmacy tech lady... not quite what you'd consider proper treatment (covid or not) she acted like I picked her job for her... like others have said, if it wasn't the only 24hr in the area, I would say go elsewhere. I have only ever had issues with this location... all the other Walgreens' have been fantastic! read more

I had to find a 24 hour pharmacy and this was the only one open in a Sunday morning at 5AM. Greg (the pharmacist) was friendly, very helpful, courteous and knowledgeable. I was very pleased to be able to get in and out so quickly so that my daughter could get her meds as soon as possible. read more

I just got back from a trip to Georgia, and realized that I had left my daughter's medication there. Frantically, I called this store and the guy that answered on 7/7/17 at 10pm wss very friendly and helpful. He gave me an emergency fill to get us time to get with the doctor's. The fall that came to the window was friendly and smiled genuinely add she handed me the medication and told mee there would be no charge this time! I have called this store before and I think there is a crotchety older guy that works there, but while his personal skills aren't great, he always helped me top the best of his ability and even went out of his way one time. So, this is still my 24-hour pharmacy of choice! read more

If I could give zero stars I would. I use to love Walgreens been going for years so has my family. The Walgreens near my house was shut down and I had to go to this one. I call the lady on the phone off the bat had an attitude for no reason. I got frustrated hung up and called the manger. The manger was very nice not sure if it was the pharmacist but he assured me my prescription would be ready by 12. 12 comes around on my Walgreens app it said it was delayed. I called the pharmacy asked to speak to manger through the robot lady brought me to pharmacist, which I would assume is the manger. I'm not sure if it was the same guy I spoke to in morning. I don't think so. Well as I was explaining what had gone on it put me on hold again then hung up on me. I've called 5 times now to be put on hold and then it hangs up on me... I'm not sure if it's the phones or what. I'm just over Walgreens, I requested a transfer for CVS to have my prescriptions be sent at CVS but it will take a couple days and I'm still out on my prescription. As I'm writing this review I'm still on hold listening to this music lol. Even the CVS guy said it's ridiculous how unorganized they are and understaffed. I mean it's not their fault who ever works there because I'm not sure their work environment is like, I understand it's hard times but damn I'm disappointed. It's like if you hung up on why not try to call back? Especially if you know I'm having prescription problems and I need it filled because I'm out. Pray for me hopefully I get ahold of someone to get this prescription. Can't wait to be with CVS. Walgreens you are a mess. It's been 2 hours!! Come on Walgreens!! I'd advise anybody reading this to go to CVS save yourself the struggle and frustration. Well that's the end of my venting. Feels nice to let it because I already know I'm not going to get a response from Walgreens. read more

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We know that at Walgreens.com you can sign up for updates for COVID. Since both my wife and I need vaccinations, we decided to stop in. There was a blond women in the pharmacy (not wearing her mask properly). She seemed very annoyed at my questions. All we would say was "We don't know... Fortunately, there are a lot of other pharmacies in the area. I'm sure they'll behave more professionally. read more

These guys are not very smart. I called on a Monday to refill a prescription. They said it would be ready on Tuesday. I went there Tuesday to pick it up. They said they didn't fill it and that they had to order it for Thursday. I called Thursday and they still did not fill the prescription. I finally gave up and went to CVS instead. Seriously. I don't understand why it's so difficult. They are lucky that that my prescription is not for a critical condition. read more

Online photos print out fast, so they do honor their 1 hour same day pick up. However, I'm not sure why they give you different options for picture sizes if it is not true/inconvenient. For example: a standard size may be 5x7. You have an option for other sizes, such a 4x6, however your photo will print out with an extra white space that you'll have to cut off. I'm confused why that happens... or why it isn't cut to size for when customers come to pick up. read more

The employees of the physical store are great! The employees who work in the pharmacy are rediculous, I got told to not press the call button today as I sat for 15 minutes waiting to get my prescription filled... Really really inappropriate and extremely rude. read more

This morning around 9.15 i came in purchase item , the lady at cashier where the cigarettes are check out my item without give me a bag to put my stuff in . I would understand if one or two item walking out without a bag . So i asked her u want to give me a bag she reply back do u need a bag? I came to pay for my stuff i didnt steal it or beg for it . Common sense right? read more

This review is regarding the pharmacy only. 9 out 10 times when I've come to pick up my wife's prescription they have had issues with filling it with no warning. It's seems as if they are always over busy. read more

My local Walgreens. The staff has been fine during the times I've interacted with them. The pharmacy techs are pleasant. They usually have what I'm looking for when I go there. My only complaint would be for Walgreens Corporate. Back in late spring Walgreens was the exclusive retail partner for Save The Children and their "Red Nose day" campaign. I checked multiple, over 7, Walgreens WAY in advance of the May 21st Red Nose Day and not one had any Red Noses left. A lot of them, including this location, told me they didn't get many in and they were sold out quickly. BOOO on you Walgreens. While I realize there were plenty of other ways to donate to Save The Children, which we did, running out of Red Noses way before the official campaign day was uncool. Oh, and I also found it interested that I did not see ONE red nose that day. And I was out and about ALL day. Not one person in a car, not one person at C's school, not one person out shopping. NO ONE was wearing a red nose. HMMM. Decent service, decent selection, decent staff. 3 Stars. read more

Staff is friendly and the location is ideal to where I live. This place always has what I need and love that it's open all day for those few and far between urgencies. read more

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I hate going to this pharmacy late at night, since there is never anyone working at the front they have this incredibly loud and annoying buzzer go off whenever someone comes into the store. Then it proceeds to go off every single time someone walks through that door. However, I would like to add that service is friendly! read more

They are open 24 hrs. The employees are always nice and helpful. Always neat and clean. They have some groceries including cold and frozen. This location has a liquor dept, and the other chick is right - FUNNY older guy there often. Totally talked me into buying whip cream vodka when I just went to the counter to buy a wine opener! I don't even drink foofy booze. I came back home & my husband was like, "HUH?" ha ha (and yes, it's good, the guy was right). read more

There is an older gentleman in the Liquor dept of this store that cracks me up! He is the friendliest man and seems so happy you can't help but crack a smile! This man makes a trip to this store a pleasure! read more

Pharmacy was very helpful at 3 am when my child had an ear infection. The prescriptions were filled quickly. The only place I go for middle of the night emergencies. read more

The 24 hours is great just dont ever call during the night with a question because they will NOT answer their phone!