Something needs to be done! When you called the pharmacy, be prepared to stay on hold for 20 minutes or more. Going through the drive through is even worse...the wait is always long! Clarksville, Tn please get a CVS! read more

How does this store have these kind of reviews? that must be day time cause the night shift, if it wasn't for them, I wouldn't even come to this store. They are more than amazing. They truly deserve recognition! If I could give more than 5 stars I would. read more

The lady at the Consultation DESK SO RUDE! Her tone to to the customer w/o an appointment was the same with me with an appointment. I have come here before and wife got her flu shot test and it went well. So together on two days a three star but if me alone I would have given them 1 star for pharmacy. Perhaps remaining once called will go better. So a couple of things. You are supposed to get an email to confirm your appointment or if someone did the appointment they get an email and you have to generate the email. A little confusing but I was expecting an email so while waiting I sort of figured it out. Once generated I got the questions needed. Unfortunately the system was not updated so I was going to have to do questions again. I think it was updating and told to sit back down. Right now appointment was for 10:10am and 10:26am now. Some of this if not all is on poor communication so I will admit my part of it. After the first encounter the lady was much nicer so I should note that as well. read more

Walgreens - Pharmacy - Drugstores Near Me - Clarksville, Tennessee

Unbelievable! I was in the pharmacy drive through waiting & waiting one more time. This time they gave me someone else's prescription which I opened ;preparing to take the pill when I noticed the prescription had someone else's name and not my prescription at all. I could only imagine someone taking & trusting it was correct and how they may have reacted to if. I took it back to the window - no acknowledgment - no apology - no concern. They fixed it and stuffed it back out the window - still no apology. I called inside the store to speak to the manager. Frankie answered the call & she said she knew nothing about the pharmacy. It was her 1st time as. Acting manager. Poor girl. I asked for the districts and store managers number. I called Rick but left a message. I called the manager & she informed me this was her personal phone and inappropriate to call her. It was inappropriate for her to be the mgr and leaving this girl in charge. She was supposed to be working with someone else but they had a family trip. Sarah, the manager freaked out and started screaming then hung up. All this and still no concern about the incorrect prescription and what might have happened. UNBELIEVABLE! read more

As a regular customer I have to say that approx 90% of the time there is some type of issue that keeps the transaction from going smoothly ! Often takes multiple tries/trips for the most simple transaction. Staff member Victoria was especially unconcerned and our Friday items have still not been received as prescribe. I would highly recommend a local pharmacy that act seems to care if the patient receives the correct medication in a reasonable amount of time !! read more

If I could give this pharmacy a 0 I would. Worse ever. I've been a long time customer here for years until recently, I had enough. I changed pharmacies and promise you I will never step foot inside this store ever again. Pharmacy techs are so rude, no sense of urgency whatsoever. I call in my prescription, the next day go to pick it up and they act like they don't know where it is, maybe still on the truck they say? Like what? I got a message saying it was ready?? And that's after standing in line for over 30 mins, and you want me to come back? No! Then I got a prescription for 90 days but they tell me will only fill it for 30? Blaming it on the doctor? Um no.. my NEW pharmacy does fill it for 90 days, and guess what my NEW pharmacy the techs aren't rude, and do have a sense of urgency! If your someone new to the area do not use this pharmacy, I warned you. read more

I was a new customer and came through the drive thru. I patiently waited as the lane next to us continued to be assisted. I hit the call button to get assistant as I was sitting there with no one helping. The tech at the window literally yelled "WE'RE VERIFYING IT WAIT" and she never even asked what I was there for or who or anything. Wow. What a business read more

The pharmacy is awful. I've tried for the last time. My dr put in Rx order the morning before I tried to pick up. I get to the window and they tell me it's fine to get my Rx today but will take 15-20 minutes. I come back 30 minutes later and wait in driveup. I get to the window after 10 minutes and I'm then told they can't fill it until tomorrow. They were just too lazy to fill the one Rx that was sent in the morning before I attempted pickup. Never again. Done. I'll stick with my smaller mom and pop shop. I only went here again because my dr's ofc accidentally sent to Walgreens. read more

This is the worst pharmacy I've ever had to use. The drive- thru is a 30 min wait no matter what time it is. The inside is no better. They cannot seem to get all prescriptions filled at the same time , even after calling and asking inside. The lost my prescription once and I had to come back the next day. They need to get it together for such a busy location. Waisting peoples time should not be the norm... read more

There isn't anything to distinguish this Walgreens from any other, except for the fact that they run the slowest pharmacy in the known world. They don't seem to care that the drive-through lanes are backed up to the street. They'll still just have the planet's slowest cashier serving both lanes. Tip: If you have to pick up a prescription from this Walgreens, bring something to do while you're waiting. The Sunday New York Times crossword puzzle or possibly re-reading "War and Peace" could help you pass the time productively. read more

This place is sinking. The pharmacy drive through is ridiculous doesn't matter if it's a non busy time or not. Need more pharmacy techs to support Clarksville's growth read more

Worst customer service I have ever witnessed. Very unreliable and unprofessional. I will never use this pharmacy again

All I'm saying is give them 2 hours or more to get ur meds ready if it's called in. Stick with the small hometown pharmacies they are quicker and more personable.. actually I'm standing in a Walgreens waiting on my brothers drugs... called in at 610 pm we got there at 715 they said .. they just got the scripts.. read more

I have been a customer at this store since it opened and the service at the pharmacy has gone down hill fast. Twice in the past two visits prescriptions weren't filled even though they were sent in the afternoon/evening before! Out of stock of some meds as well. No real explanation except we have been busy.....oh, and that's another thing, don't go over in the afternoon or early evening to pick up a script unless you don't mind standing in line for up to 20 mins. I am starting to look for alternate places for my business. read more

Great drugstore! Nice pharmacists, and staff. Their store is always clean, and we get in and out quickly.

This is a good store off a busy street to get what you need quickly and efficiently. It is organized and neat. I love the atmosphere and happy staff. read more

Slowest drive thru service!!!!! To the point I'd rather take my prescriptions to another pharmacy. Sitting in line as I type this, 20 mins later I might get the the window. It's like this every single time I come here. Doesn't matter what time it is. I'm done with this place. Take your business elsewhere, unless you enjoy wasting time sitting in a drive thru read more