I went in for a deep tissue massage that my husband booked, specifically for upper back and neck…read morepain. It was a weird experience overall, as it started with me getting called back fifteen minutes late and another ten after that for my massage therapist to start. Despite asking for a focused massage, none of it was actually spent on that spot other than about two minutes which he remarked "wow you're really tense!". He didn't stop talking the entire time, about his trauma - his politics - everything. It was so exhausting, honestly. The vibe was definitely off here, and it was fairly pricey. Huge let down.

Went in for a body scrub and a lower leg wax. Scrub was fine, except for some reason she didn't do…read moremy upper chest or even my back down as far as my butt crack. Apparently doing the chest and butt are taboo. Fine. Then came the waxing. I don't think she knew what she was doing, because she didn't smooth on the fabric very efficiently didn't stretch the skin when she pulled off the wax, and left a lot of hairs that she said would come off when I showered. She also said that my hair was really fine, as if I got waxed frequently, which I don't. In any case here's a picture of the results the next day, after I'd showered. I have no idea why I spent $45 for this, because now I have to shave my legs anyway. Will not be returning.

The service was amazing used them more than once definitely recommended best massage everread more

Jasmine is phenomenal. She provides a comfortable and professional waxing experience.read more

Jasmine was absolutely amazing and kind. This was my first ever Brazilian wax so I was extremely…read morenervous. She noticed and made me comfortable by explaining the process step by step. There were points I needed a break and she absolutely respected that. Jasmine was extremely quick with the waxing and 9/10 got a clean pull(the 1 was my fault for jumping at the last second). Her work area is neat, clean, and calming especially for first timers, I am absolutely going back to her!

Pay $200 to have my lashes done here, I booked my appointment for Friday, they started to fall out…read morebefore I ever even went to bed, I had lost probably 25 individual lashes or more, Saturday morning I woke up and the entire middle of my left eye was missing, at that point they weren't even considered a fill anymore, the "spa" was not scheduled to open until 10 AM, I called at 8:30 in the morning on Saturday, the next morning, the woman that did my lashes, Sarah Williams, answered the phone, and I had told her about the situation with my lashes. Immediately, she blamed it on me for coughing during the end of my service, said that the watering of my eyes must have caused them to fall out. I started to cough about 15 minutes toward the end of my session, before I coughed, I asked her if it was all right for me to cough, and she told me that all she had left to do was the inner edges of my eyes and it was no big deal for me to cough. Of course, due to all my coughing in the last 15 minutes, I tipped her $25 on top of the $175 service, I had told her that I was going out of town and needed my lashes done when I called the studio and she was in at 8:30, I had hoped that she would be able to fix my lashes that morning, but she scheduled me for Monday and I had family photos and could not wait until Monday to get my lashes fixed. I ended up scheduling with moon aesthetics, on Warfield Boulevard, The fixed my lashes at an extremely discounted rate for the inconvenience that was caused by someone else completely. On Monday, I obviously did not go to the fix appointment, where they wanted to message me and asked me if I was showing up, where I told them that I already had my lashes fixed, and they said that they would see me at my next appointment, at no point in time does she apologize or put any sense of urgency on this situation, and of course she did not offer any kind of refund, nor did I ask for one because at this point, I'm just good, I'd rather wash my hands of the place. Not to mention the entire time that I'm getting my lashes done, all of the employees are talking negatively about their manager and coworkers, just childhood drama from grown women. I don't know who Grace is, but I definitely shouldn't know as much as I know about her personal situations or her work behavior, these people are unprofessional.

Chloe has always done my lashes in brown and eats tf down every time! HIGHLY recommend going to her…read morei love her down so bad!!

Spas are judged on their customer service and experience. A "spa" that can't even manage good…read morecustomer service should call themselves a parlor. For a place designed to relax their customers it makes no sense to have employees that aren't trained in customer service. There is no excuse for a spa to have forward facing employees with openly hostile attitudes before they've even seen a customer. If you notice a flood of high reviews, they're not real. They did the same thing on Google and got reviews turned off.

Very professional and left very relaxed after a one hour message. Very clean and the atmosphere…read morewas just right. Worth every penny.

I've gone to Tiffany for years for all my hair needs and my expectations are alwayssss exceeded…read more The vibe in the salon is so classy and fun, and not in an intimidating way. Honestly, it's just the type of fun salon we all see in the movies! I got the pleasure of getting my hair done by Blake yesterday, and the outcome of that was outstanding as well. My husband joined me for a beard clean up and it was a fun day date! 10/10 recommend. I was also super impressed by the fun little robo color maker they have. They always seem to have the coolest new equipment and to be up on all the latest trends!

I've never had my hair done, I picked desi and she absolutely KILLED IT!! I definitely recommend…read moreher! Shes an amazing stylist and she will hype you up!! She will do exactly what you want!!

I came into the salon thinking I was seeing a lash esthetician about getting a fill in on my eye…read morelash extensions. I reviewed the company and they seemed to know a lot about lashes and what I was looking for. The prices were a little steep for me but I thought I was going to be paying $50 for a 40 min fill. The girl who I had scheduled with turned out to be a no show. So instead I became the guinea pig for the new girl. Needless to say when I found out my husband had paid 65 dollars for a rookie job when I used to pay 40 for a professional I was very upset. Most of the lashes fell out the next day because she didn't know how to place them properly. I hate leaving such a horrible review because the people were so nice. But never again.

I had an appointment with them Wednesday to get an air tush tan.. I came 20 min early and I noticed…read morethey were closed (I guess they are only there when they have someone coming in) so I waited for someone to show up... After waiting for 30 min after my appointment time and calling them twice, leaving voicemails both times. No one showed up, they didn't even call me back.. No wonder they don't have business I will never attempt to go there again.

I absolutely LOOOVE this place. They have the best wig varieties, which have been really helpful…read moresince i cut my dreads. Ive gotten maybe 6 wigs in the last 8 minths. Im going in later this week to grab another. Always such nice people with smiling faces & an organized store. If i could give it more stars i would!!

This was my first time going here, in other hair stores you're able to try on wigs, so I asked the…read morewoman worker if my daughter could try on a wig she said no. I respected that and put it back. She followed me around the store after that in a military stance just staring directly at me as if she wanted me to leave so we left. I took my daughter home and proceeded to do a review to see that most of their reviews were the same. That they are rudely invading your space as if you're a criminal, watching profusely as you shop and it's very uncomfortable. So instead of giving a bad review I go to the store myself to have a conversation, ask questions to see what the problem was or even if there was a problem or maybe I was misunderstanding them. So I went there and very calmly asked to speak with the woman, the man "Kim" said no you speak to me. From the start of the conversation I knew he was defensive and ready to go to war which again, not what I came for. I went in hopes of understanding from both sides. Anywho he proceeded to talk over me and tell me never to come to his store again because I ASKED to try on a $30 dollar wig. He was very rude and talking loud over me. My name is Latifah, I recorded the conversation and will be posting on Clarksville chat and Clarksville black chat on Facebook so everyone can see what their money is going to. The fact that the majority of their customers are black women and to be treated the way I was treated today is ABSURD!! Customer service deserves a 0 the place also doesn't have much. I myself love K's wigs and beauty and JC have the best customer service and products.bottom line, if you want quality products and customer service DO NOT LOOK HERE