Our first experience using the lab area at Walgreens was, unfortunately, very disappointing. When we checked in, only two people were waiting. Then more people came in and more and more. We watched person after person use the check-in machine and get called back before us while we continued waiting patiently for about 45 minutes. At that point, we spoke directly with the tech and explained that we were there for a urinalysis and really needed to go because, well, kidneys don't exactly wait politely. She told us she would get us in after the patient she was currently seeing, so we trusted her word and stayed. Then that patient left, and instead of calling us back, she called someone else. She then told us, "I know I told you that you could come in after that patient, but this other person has an appointment, so all appointments have to go first." The issue isn't just the wait time. The issue is communication and keeping your word. We did not know appointments were required or strongly preferred because nobody explained that to us when we checked in. Had we known that from the beginning, we could have made a different decision instead of sitting there for nearly an hour believing we were next. I understand businesses have policies and schedules, but clear communication matters. Trust matters. Unfortunately, this experience left me feeling dismissed, and because of that, I personally will not return or recommend this location unless someone already has an appointment scheduled ahead of time. read more

Very poor service. They gave me cropped photos with parts of the image cut off, and the employee never showed them to me--she just put them in the bag. I thought they would do a good job, but I was wrong. I do not recommend them and will be leaving a negative review. read more

Despite Walgreens claiming to be short-staffed, three employees were present. Two were on their phones, while only one was helping a customer. When I asked for assistance with photos, a female employee initially moved to help me. I said, "I only need a passport picture, please." She then consulted a male coworker about passport photo services after 7:00 PM, and I was told they were no longer available. I asked if this policy that passport photos are only offered from morning until 7:00 PM--was posted anywhere. The employee simply replied, "No, I'm telling you." with an attitude. read more

Walgreens pharmacy-pharmacy tech whose name starts with a Z is rude and likes to talk over you. When inquiring about the status of my prescription he kept cutting me off and wouldn't let me speak. He may need a few days off. read more

This has to be the slowest pharmacy, and I blame management, not the pharmacist working. I had a prescription that I needed for pain that was transmitted. I found out the drug was in stock, but it didn't get filled until the EVENING of the next day, thanks to a nice person named Chris. I called and he found it in a pod and had the the pharmacist authorize it. Another pharmacy employee told me there were eight people working there (true, I counted), but they had a severe personnel shortage and the others came from other stores. The poor overworked pharmacist was overwhelmed. Let's pay these professionals more so they can hire adequate personnel. We're it not for the very kind Sandra, this location would have gotten a one star. read more

Walgreens - Oh yeah! - Cosmetics & Beauty Supply Near Me - Kyle, Texas

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Used to work here for about 8 months and honestly, it wasn't a great experience. We were constantly short-staffed, and I kept getting scheduled way past my availability even though I was a full-time college student at the time. The management just wasn't good (the manager I dealt with doesn't work there anymore, but I have been told that the new one isn't any better), and I was talked down on quite a bit. It came to a point where I realized they just had no respect for my time or for me as an individual, so I left. If you're thinking about applying, I recommend reconsidering your options. I will give this place some credit, however. There were a few people on the staff that I actually got really close to. As much as I hated the management, I know that the staff here for the most part are really good people and are doing their best despite lacking in workers. I have some serious respect for them. read more

11-16-24 5:50 pm pulled in pharmacy drive thru to pick up a prescription. Waiting behind a Nissan NV van. Took until 6 for the van to move. They promptly shut the blind and put up the sign, when they could clearly see us in line (headlights lighting up down the side of the car in front of us). HEB will help everyone who is in line before they close-as long as they are in line before they close. My point-it was pretty rude to just shut the blinds in the manner they did. Prescriptions are better served at HEB- just a heads up. read more

I waited 12 days for a commonly available prescription - made multiple calls during that time to check and was always told "it's on back order" every time but no offer of an estimated date - nothing. I signed up for call and text status alerts on my account as well - NOTHING - crickets. Walked in this morning in person after waiting 48 hours for the Thanksgiving holiday break and I was only acknowledged when my opening statement was I need to know when this is coming or I'm going to pull the prescription and take my business to another pharmacy. Lo and behold "we can have that filled in 20 minutes - do you want brand or generic?" This is strike two and now we're done with Walgreens- what happened to me was stupid but they also ran out of the most common diabetes drug on the planet and let my partner hanging for over a week. We don't need 3 strikes - buh-bye corporate greed. read more

Don't use this Walgreens. Shift leader Stephanie was having a bad day and refused to give me pictures I had printed of my grandmothers for Mother's Day. She told me to come back tomorrow if I wanted them. Customers were telling her to give me the pictures but she refused. It was Mother's Day and maybe she was mad that she was working. Terrible customer service. Thankfully Walmart had quick and friendly service. read more

Walgreens. Clean. Everything you could want/need. Been to one, been to them all. The only thing that makes these places different is the staff and the ease of getting in and out. The time I was here, the staff was great. The person in line before me was financing her home. Ok, maybe she was checking something else out, but it felt like she was trying to get the cashier to get her a mortgage. It didn't take long before someone else took over a cash register so that was a good move. Be aware that getting into / out of this place can be a chore. You can't make a left into the lot from 150, but payback is you can't make a left onto 150. Not sure what that is about with a turning lane on 150, but I'm sure some government engineer knew what was going on. 2770 is open season, so make sure to enter/exit that way unless things work out better for you. read more

Worst pharmacy ever. They never have medication when you take in a prescription. Their store prices have doubled. read more

We brought our prescription in the morning and picked it up later that afternoon. However, they did not notify us that it was ready, which we were relying on them to do. Minor deal read more

The temporary store manager, Michael Prine, is having employees who are currently testing positive for covid-19 and are still currently ill, come in and work, putting all customers and other employees at risk. If this is how Walgreens values the health of its customers, I'm concerned. read more

This pharmacy staff is rude! They also discriminated against my family and lied and falsified their names! Iater found out the pharmacist name was really Kat or Katherine and the technician was Sarah ( NOT Melissa that she told me). I have audio as I was recording them! People please go elsewhere. If they can lie about their names, they may be incompetent and give you the wrong medication. Oh by the way, they messed up my prescription and did infact give me the wrong meds!!! Please, please for your safety, go elsewhere! read more

Waited in a long drive through pharmacy line. Which I get it, things can get busy. However it's just the fact that they know their card systems go down occasionally and just expect you to piss off if you don't have cash for them. Just keep the cattle going. Very rude and inconsiderate practices here. Would not ever recommend. read more

I had a paper prescription, that the dentist told me I could take anywhere. I waited in line for over an hour, then they said it was missing a number, I called the office and gave them the number. The rude attendant who had brown and blonde braids then refused to tell me her name and told me I'd have to wait inside for the prescription. When I told her I had a sleeping infant in my backseat and couldn't take a baby inside she told me to get in line for another hour. After re getting in line, and getting the office to call the prescription in I'm most upset about how rude they were. To speak so rudely to patients, and paying customers is ridiculous. If you hate your job you should look into another profession. However they refused to provide names, walked away, rolled their eyes, and were exceptionally rude. Not to mention how long getting the actual prescription took. Our dentist also gave us a coupon for the prescription if needed and she rolled her eyes at the paper as if it was causing an inconvenience. I was here more than 2 hours before closing, so it's not like this was a last minute task. The attitudes, the environment, and overall the professionalism deserves 0 stars. Leaving one star as it's required, but do yourself a favor and go elsewhere. They don't deserve your business. read more

Well friend mine went to apply for work there and had an interview, was told start Monday, did background check and the company that did the background had a different birth year then what was on the paperwork, but everything else passed just inconsistent birthdate, Walgreens manager told my friend call them, he calls and was told they can't change anything got resubmit a new background check, asked talk to supervisor and they said he call back 2 hours, no one called, he contacted supervisor at Walgreens and said that they will only allow a new background check be submitted if he reapply for job for job on indeed I mean my bud already had offer letter and everything was passed except birthdate, he was told he have to reapply for the position basically where he first applied (indeed) wait to hear back, he been at last job for 6 years and only quit cause he moved and job before that 4 years cause moved. Has letters reference from former managers. So I was just surprised for a time when people need employees that how they help them them with the hiring process, only thing I have to say is, it gives kinda of an insight on how they probably treat the people work there, they have multiple postings on indeed and they have someone that probably be there for long time and is good with people and be good fit. So when I see things like people saying there lot jobs out there, def true, but if a clerical error happens and company says oh reapply and try get another interview cause of a company that uses a poor managed company that does background check that said they see the error but sorry can't change it. read more

Do not send your prescription here. It will end up with a nightmare, trying to receive it. Do yourself a favor.

Rhia is the second time I have had a print order and I go to pick it up after it says ready and it's not ready. They are constantly short staffed and the lady blamed it on being the only one working the whole store. If there is a manager, they're not doing their job at filling these positions or filling in so it runs properly. not happy with the service read more

The wait is ridiculous! And never have medication ready even when a few days it has been called in. Take their time like no one else is in the store. read more

The pharmacy is a joke. The staff is severely understand and rude as hell. They make you wait for 30 mins and then tell you the medication has just been entered and to wait another 40 minutes because the staff forgot to enter it in. read more

Just waited in a line of 4 cars and after over an hour wait, only 2 were serviced in that time. Ended up just leaving. TERRIBLE service at the pharmacy because they're understaffed. This isn't the first time I've run into this issue with Walgreens. Actively looking for another pharmacy that is adequately staffed and functional. read more

i get all my meds here bc i work close by. the pharmacy staff is great. i know with the hospital and all the clinics around, they get slammed. so wait times can be long. especially the drive through. but any time i've gone in, they've always been helpful and nice. i know it's a tough job and ppl aren't always kind, they are fantastic read more

This pharmacy is so inconsistent except on wait times. Wait times are consistently slow regardless of the number of people working. If you have a manufacturer coupon, that really throws them for a loop, too. (I have been waiting thirty minutes this time.) I've been taking the same monthly medication since I moved here five years ago. Yet almost every month they have to order it. Perhaps it's time to find a new pharmacy. read more

This Walgreens pharmacy is the worse. They are not professional or efficient. They need a complete overhaul.

NEVER come here to get your prescription filled!!! You will sit in line behind 1 car for over 30 mins; they are so slow or incompetent at their jobs that they won't keep the drive-thru moving. I write this as I have been sitting in the line behind 1 car for these 30+ mins. This is also not the first time this has happened to us at this Walgreens. read more

Do not attempt to try to get prescriptions anywhere near closing time. Rushed and got there at 5:53 on a Saturday. ONE person in front of me. I waited 12 minutes for them to finish with that person only to be told "Sorry we're closing"! If their policy is not not help customers who are waiting since before their closing time, it needs to be displayed! read more

This Walgreens adds an additional 10 min to my drive but I will be making it anyways for now on. Anders in the pharmacy was amazing!! My normal Walgreens pharmacy was not very helpful so Anders transferred my prescription over to them and fixed all the problems I was having with insurance and the doctors office. Thank y'all so much!! read more

I had a reservation for a PCR test for my two kids. We have planed a trip to Hawaii and the state of Hawaii requires a negative PCR test for all un-vaccinated travelers. My wife and I are vaccinated so we only need it for our two kids. 2 hours prior the schedule appointment Walgreens cancelled our week in advance schedule appointment. Now we have to buy round trip tickets to Houston along with purchasing 2 PCR rapid test at the Houston airport. We are now out of pocket several thousands of dollars because of your incompetence. Never again will I do business with you. From here on out I'll stay true to H-E-B. read more

Needed to transfer a prescription from another city while visiting in Kyle. Expected for this to be a complicated process. Pleasantly surprised that it was so easy & quick. It would be filled same day. Definitely recommend, staff & pharmacist extremely friendly helpful. Will definitely use for my medication needs in the future when I visit. It's an extremely busy location so be patient & friendly. Long lines for drive thru, but so are the other business as well. I give it 5 stars. Well deserved. read more

Absolutely awful customer service. The few people that work there are nice but the pharmacy is slow, inefficient and they'd rather sit in the corner and giggle than wait on customers. Maybe I'm just expecting too much but I've been with them since they open and I've had enough. CVS will be seeing. read more

The lady on the phone was rude! All I asked was if there was a line, cause I haven't left my apartment in a week so I have clue what's going on in the outside world, and she was like "Um yes! Of course there's a line" umm ewww chill lady! I mean I guess it should be a given to have rude service here so not all that surprised. People are going through the same crap. No need to join the rude people! read more

They continually screw up prescriptions, saying that there are no more refills or incorrect quantity because they entered in computer incorrectly and say it will be fixed at next refill and remind them that it is incorrect at next refill and still screw it up. read more

Seems to me that the various Walgreens locations in Austin & San Marcos have much more variety than the one here in Kyle. I know that Walgreens is supposed to be no frills, but the ones in Austin carry more local-made products & it's kind of nice seeing their contribution to the local businesses. This location, however, doesn't really do that. Sad. read more

Always a wait. By wait, I mean at least 30 minutes in the drive through and inside for medication that's already been filled. The absolute worst Walgreens I've ever been to. Incompetent and rude staff at the pharmacy. Ridiculous read more

I lived this place. I had a problem a few years ago when I got repeated robo calls from them but after several calls to corporate they got that fixed. Last week I went to pick up some meds and they insisted that I give my phone number before they would give me my meds. I expressed that I did not want phone calls and they assured me that it would not happen. The next day it started. After 3 trips to the store and being told it was fixed today I went back to the store. After yet another call I called corporate and they are going to try to fix it. What really gets me is the guy (tech! That started all of this mess spouted out that I need to just ignore the calls or block the number.. really? I didn't make the problem.. they did. read more

Best pharmacy! Worth the trip South from my area! Very informative, great service and the Pharmacist Payal (?) was so very helpful! Unlike other pharmacy experiences! read more

World's worst pharmacy drive through! I've been through other Walgreens drive through and they don't take as long this one.

I have now been on hold for 16:22 and I would bet that they don't pick up.at all tonight. Also I started a new medication and I ask the pharmacist if I could take all of my meds without interatcions. The first thing I read after taking this med for a week is that indeed there is interactions with it..how dangerous is this? How responsible are these people? Are they trying to kill.me? It's has now been 20:26 minutes and they close in 40:00. Sad read more

I am always greeted every time I enter the store. Employees are always friendly and items are usually in stock