I call customer service about a prescription and they tell me to contact the pharmacy. I contact the pharmacy and they tell me to contact customer service. If youre gonna deal with drugs and peoples prescriptions, hire competent people. read more

This Sally's is great and the people there are so helpful and kind. They do a fantastic job.

They have decent prices for prescription medication. However on some items cvs and Walmart are better if you have discount cards for your extra prescriptions. Always check around when you have one especially is it's not covered by your health plan. I had one that Walgreens copay was $152.00 but at cvs it was $75 and at premiere medical it was $49. Do your a big favor and check around. read more

Horrible customer service I got there before 9pm there was a line they called the man in front of me around 9:07pm then going to say he's the last customer like I wasn't standing in line horrible. please put your money time and energy somewhere else because this location down right bad, the first time I was there almost waited a hour for one tiny prescription I promise you anywhere else is better read more

This Walgreens is the only convenience near Henderson Hospital. I was able to get an orchid and get well card without gouging from the hospital. Super friendly employees read more

I HATE giving 1 star reviews. I'm that person who tries to see the good in everything, I try to make excuses for why something might be some way, I try to give chances to places. However, it's been 7 years of this Walgreens being a complete and utter disappointment. The only reason I keep coming back is the fact I could walk here in less than 30 min, so the car ride is less than 5, and when you need something RIGHT NOW, you need it. The store itself is alright I guess. Fairly clean but sometimes not. The employees seem to really hate customers. I cannot tell you how many times I've witnessed something weird, like the cashier and the security guard fighting over who starred in Rush Hour. Like actually fighting. I had to answer Chris Tucker myself in order to get my items paid for because she literally stopped working to start screaming at him. Or one time when the security guard decided to follow me through the store and hide every time I turned to look at him. Or the time a different security guard decided to block the door and play a little game of defend the door. So weird. Like really, the most weird, rude and inappropriate stuff happens here. I made the mistake of ordering delivery from here once. They didn't have the decency to cancel the order when literally 3/4 of the stuff was out of stock and I lost money and a coupon. And don't get me started on the pharmacy. WORST PHARMACY I've ever witnessed. Thank goodness this isn't my pharmacy. Thank goodness this is just the secondary pharmacy my parents go to when they need something immediate. Which by the way isn't immediate. This is the slowest pharmacy. You just had surgery and you NEED your pain meds? Yeah that'll be 12 hours. Oh, your daughter comes in and demands her moms meds? Oh, look, we do have it right here, even after telling her you don't even have a prescription for it. Oh you have a question for the pharmacist, f off. This place is wild and I wouldn't recommend it to someone I hated. read more

Walgreens - Walks away even if you're trying to ask something. Doesn't care. Not one bit - Cosmetics & Beauty Supply Near Me - Las Vegas, Nevada

Customer service it's lacking big times and it's not due to the employees, as due to the company not hiring enough people, to make sure that they make their billions of dollars that they make every year. You know, I turned in a prescription or my Doctor did the CV s the other day and it was filled within the hour? That's the difference between c. V. S and Walgreens walgreens is not taking care of their customers. They're taking care of their customer. Their hot stockholders, but they won't benefit off of me anymore. read more

I always have issues with only this pharmacy location first they lied about an arrival time of my medication which the manager transferred over the medication to another Walgreens I call today and ELENOR answers the phone she's very rude and I ask her to send my medication to a different location she says there's no point in her doing it when I can call to do it which is not allowed and then I ask for the directors phone number and she begins to start lying and saying it's the same number for the store which it's not because she knows what she is doing is wrong and against policy Allen gets on the phone helps me has no issues doing my request will definitely complain to the director about this ELENOR is unacceptable and to top it off she stated no manager was even on duty ridiculous read more

TLDR - do not use this pharmacy pick up, they will leave you to sit over an hour when your transaction should take no more than 5 minutes because they're either understaffed or incompetent, REGARDLESS of the hour of day or day of the week as they would have you believe. I sat in your drive through pharmacy for over an hour with only 4 cars ahead of me - over 15 minutes per car to pick up prescriptions is WHOLLY unacceptable. I ended up calling and speaking to your Night manager Sarah around 45 minutes in. I sat at the window for roughly 5 minutes because I was even acknowledged, and I was ONLY addressed after I pressed the call button, and did not even have a representative in front of me to do me the courtesy of addressing me. Once I FINALLY had a human in front of me (Sarah to the rescue), she was quick, expedient, and apologetic. I spent ROUGHLY 5 minutes at the window, actively providing my information, being addressed, charged for my medication, and given my items. This tells me that, number one, it is perfectly within the realm of reasonability to receive the proper care, customer service, and attention that is required for this type of transaction within a short period of time, and number two, you are either woefully understaffed, or your pharmacist are incompetent. This is not the first experience that I have had where it has taken an exorbitant amount of time to pick up my medication, and that is regardless of the time in which I choose to roll up to your drive-through pharmacy pick up lane - today I joined the queue at 5:30 PM, other times I have joined immediately following your lunch break, and was the first in line, I have joined first thing in the morning. This further tells me that this is not an isolated incident, and is not depending upon the time of day in which I choose to pick up my medication. Your literal only saving grace is the fact that Sarah picked up the phone, and came to assist whatever pharmacist might have been working at that time. She apologized, but the reality is that I wasted a literal hour in my car when I have other things that need to be done. I do not know if this is Walgreens protocol to allow their customers to sit, unattended for long periods of time , and need to call themselves to hurry up the process, which should literally only take five minutes, but this is poor customer service, and poor employee management. I expect better. And to be perfectly frank with you, I would choose a different Pharmacy if I was not strong, armed by my insurance to deal with you people, but here we are, dealing with the facts of this world, where I don't have a choice of getting my prescriptions filled, and you people do not care enough to take care of your customers in a timely, and considerate fashion read more

Convenient location. Came here for some birthday cards. They were easy to find. The line was pretty long with one one cashier, but she called for assistance which was great! read more

Well where do I begin...the last three visits I've managed to see the same three kids come in and not only shop lift liquor but smash bottles and scare the hell out of everyone in the store by threatening people. Now if you can look past the chance of getting shot then you are in for a treat...how do you feel about waiting for 45 minutes to an hour while you explain to the pharmacist that they notified you your prescription was ready...better yet is when they tell you they don't have a prescription for you even though you have multiple notifications that say different. Only to find out they didn't have your information they took from your driver's license entered into the system correct when they searched (it's not like my first and last name are complex either). Now some might say give the lady a break it's probably her first day...oh but there is where you would be mistaken as this is a routine issue with a handful of technicians of which care more about their lashes, nails, makeup and heels than doing their job, by the way who wears heels as a pharmacy technician... And let's not forget the multiple times expired candy is left out to sell. Twice now I had to return candy purchased that was over a year old. Now some might say "what could be so bad about expired candy" let's just say when something goes bad at this Walgreens it really goes bad. Finally, let's go back to that good old pharmacy where depending on how they feel you may look to them. Such as when I came up to get allergy medicine from behind the counter and they stated their system wasn't working to sell it to me however they sold the same medication to the person after me no issues with their system there and the person before me, again no issues with their system there...the person that was after actual made the statement "she looks more normal than the crack heads you have working behind the counter". In summary, if you want to see the result of low IQ, piss poor management, questionable life choices, and the ever growing threat of being shot or stabbed during a daily shop lifting scene then head on over to this Walgreens on Boulder and have at it. read more

The Pharmacy workers are a pain to deal with , they send messages through their app to me that medicine is ready and I go to pick it up but , it's not ready for days sometimes . They constantly mess up prescription orders and have even broken up boxes of Lantus which they are not allowed to do ... I told my Dr. about them doing that . Recently I have gone to pick up my prescriptions and the pharmacy is closed ... WHY ????? Why do you people keep changing your hours and don't tell me you don't because I have been coming there for approximately 15 yrs. Get your staff better trained and stop hiring just anybody . Many times I have considered changing pharmacies . read more

Trash pharmacy it takes a real failure of a system to not carry a flu shot. They said they don't know what shots still have until that day common sense would say if you have appointments that day, set the shots aside for your appointment instead of using all the shots on walkins to me that's common sense. Oh, I have an appointment today for a flu shot. I only have one flu shot left. I should turn away this walk in. read more

If I could leave 0 stars I would. Came the day before they said it's not ready for pickup. Came the next day at 8 pm and now that they don't have it in stock etc. asked Aiden if he can go call another Walgreens, and said they couldn't be reached. Than starts talking about a cyberattack and it might not be covered in my insurance. I would never come here again ! read more

Made appointment for a Covid Booster, checked in early and still waiting for 25 minutes! Pharmacy is EMPTY not sure why the delay, will go somewhere else next time!! read more

Zero star for pharmacy ! Whoever answers the phone has no etiquette and no customer service or anything, she hates her job she hates to be bothered, she should find another job that suites her attitude , she answers the phone like she's a b_ _ _ h and full of hate read more

Ordered curbside pick up but I don't think they got the concept of the curbside. I had to come in and pick up my orders which was an inconvenience because don't advertise curbside pick up if you really don't offer it. From what I know curbside pick up is when the store bring out the items to your car. Defeated the whole purpose of getting out and doing your own shopping which would be a lot faster. read more

No stars. It can take 30 mins to pick up prescriptions THAT ARE READY! I don't have more to add. That's pretty much it. Takes forever! Takes forever, takes forever, and ever to pick up a prescription. read more

Horrible Horrible Pharmacy!! It's like pulling teeth to chemotherapy status and then they'll say we don't have it. When you starts to fuss because you know it's there, Magically it appears. Just lazy employees read more

I have no complaints here. Always friendly staff. Never any issues and place is always clean. It's a convenient 1 stop shop so it does the job for me. read more

Pharmacy is terrible. They take 2 hours to fill a pain medication after a procedure. They know that. I held on the phone for 1/2 hour and decided to just come pick it up. Total disregard for people. They don't care if you're holding on the phone or waiting here. Nothing is being done. NOTHING. Total assholes working here. Will NEVER shop here or the pharmacy again. read more

Worst pharmacy ever. Staff is unprofessional and they lie when they make mistakes. Incompetent and LAZY employees who move sluggishly slow when it's not even busy. read more

5 tries to get my medication. An hour after I left the doctor's office they didn't have my stuff ready. My first visit and they didn't have my prescription ready yet. It's two antibiotics and an emergency inhaler. I had another appointment so I left. Second visit, boyfriend went for me. He waited an hour before he had to go. They claimed they didn't have the prescription. I called them and they said they had the prescription AND the medication ready right when he left. Sure. Third visit. I went again and they STILL did not have my stuff ready, BUT they did have my prescription. Hooray. Went out to do some shopping while we waited. Fourth visit. They FINALLY they have it. Picked up my two antibiotics but they didn't have a prescription for my inhaler. Seriously? Went to my doctor today. They had sent it off WAY back on the first day and questioned why I requested it a third time. THIRD time!? Unbelievable! Fifth visit. I now have a physical copy of my inhaler prescription but they said they didn't need it and had it already! However, the prescription they've had for three days now STILL HAS NOT BEEN FILLED. I grab a quick drink and plop down in the chair to wait. At this point I am practically DYING and I need my inhaler ASAP. Breathing becomes labored and I can slowly feel the suffocation. 30 minutes later, the guy asks me again what my last name was and the staff finally looks around for my fricking inhaler while other customers and their kids look on in concern. Please! Don't mind me dying in the corner! "Oh! We had it right here the whole time!" I saw a parent roll her eyes and was glad she could do that in my stead. I went up to pay but as soon I did, the guy WALKED OFF to go talk to another member of the staff so now I've moved from dying in the chair to dying at the counter. When he finally returned minutes later, I quickly pay the stupid copay and he meekly passes me my inhaler. FINALLY I can breathe again the moment I use it. The rest of the store was only half-stocked if that. The store overall was unorganized but the rest of the [non-pharmaceutical] staff was pleasant enough at least. My advice? Don't come here in a rush. 1 Day = 2-3 Business Days. read more

Walgreens - Waiting and coughing in the pharmacy after I bought this for my wait. Glad they had one in stock. - Cosmetics & Beauty Supply Near Me - Las Vegas, Nevada

Worst customer service yet!! I waited at the cashier for 15 minutes while the lady in front of me was shopping throughout the whole store I asked the cashier if she could cancel the ladies one item she rang up in front of me and ring me up since The lady in front of me was obviously not ready to cash out. She would not and I just walked out. I will never go to that Walgreens again. This was August 29 at 4:30pm. read more

I was filling a simple SSRI prescription, cash patient. And it has been literally an all-day event. I have stood in line 20-30 mins each time I've been in here, interacting with the biggest morons on the planet. They were supposedly calling me to tell me when it was finally ready, no one ever did. Waited on hold 3 times 10 mins or longer each time. This is where people go to die. Go anywhere else. I am still standing in line waiting, yet again. Fuming. read more

Waiting in line...always.waiting.in.line.at this pharmacy Then the pharmacist and techs act like they are doing you a favor...if you don't have to go this walgreens DON'T in fact cvs or anything must be a better option read more

Walgreens - a black and white picture with the words if everyday is a gift then today was socks - Cosmetics & Beauty Supply Near Me - Las Vegas, Nevada

Horrible experience with waiting for Covid Vaccine. People are stacked up way past their appointments. When asked how much longer the wait they don't know. When we get to you. It's too frustrating and incompetence!!! read more

I had a difficult situation with my purchase, and the manager Victoria was very polite, professional and gave me exceptional customer service while resolving my problem. She is a great asset to Walgreens, and I appreciated her resolving my problem. Thanks,, Victoria!! read more

Joanna specifically seen a line of cars at the pharmacy drive through window. I watched the staff help someone inside with blonde hair. Then ask me to please hold. Then helped someone with black hair. When she came to me I asked aren't you supposed to do 1 person inside then a customer out here then inside then outside and so she said yea and I said well I've been here and watched you help 2 people inside while I waited and she just said yea ...pickup or drop off I'm. Very rude read more

Walgreens as been sending text messages for a week ..went there today to pick it up and was told we don't take my Insurance. But just had 6 Prescriptions filled there last week. The only other prescription I needed they won't fill Until I have my doctor contact them.. any other Pharmacy does it for you..Why can I not find a good pharmacy in this town..... Bill finn read more

The Pharmacy is rude disrespectful and negligence with their work they charge you when they should run your insurance they're never on time and overall poor customer service they need to be shut down!!! read more

DO NOT COME HERE FOR VACCINES. Came to this pharmacy for a varicella vaccine. After sitting right in front of the pharmacy for an hour, I was told "sorry I kinda forgot." Super rude and unprofessional. Won't come to a Walgreens again for a vaccine, especially this one. read more

Soooo i just ran to Walgreens like I normally do if I need something quick. This is my neighborhood Walgreens so I frequent here a lot. Tonight the "security guard" followed me from outside all the way in the store and kept following me. Mind you I used to work in retail so I know for a fact I don't look like the stereotypical shoplifter. However I am pretty sure all he seen was my skin color. Once I got to the cashier station he proceeded to walk outside. This is absolutely disrespectful. I will not be shopping here EVER again. He completely racially profiled me and that is UNACCEPTABLE. read more

I'd implode this place with pharmacy employees inside of it were possible. They are the slowest human beings alive. Waited in line 15 min get to window they tel me they are closed....Update- I returned the day after with all Pennies for these snails. Hope they had fun counting ! read more

If I could give this pharmacy a 0 I would! I called in to find out what time the pharmacy closed and the day 9 I get there to the drive-up at 8:50 on the dot and right after the car in front of me they shut the window! I honk to get their attention and they ignore me. I go inside to talk to the manager and she argues with me that the pharmacy said the car in front of me was the last car how is that possible when I drove up at 8:50!!! My son is 7 and needed his medicine for croup and it was ready for pick up! Horrible customer service!!! read more

Worst pharmacy customer service I've ever experienced. I'm usually very patient this pharmacy has a plethora of problems time to look for a new one. read more

I have lived in Vegas for 39 years I've been going to Walgreens since I was a snot knows little kid. I have never heard them say their policy all of a sudden today is no more paper receipts unless you request it before your transaction. Yeah bullshit stop making up your own rules and for the employee that suddenly decided to say it was his store and spoke up calling me a piece of shit... The Saint California home boy we don't use guns you might want to shut your mouth... And for all the other employees threatening to call the cops because I asked for my receipt you might want to go back to where you come from because Vegas don't play games like this. And I really hope to God that corporate Walgreens does something about this because something really bad is gonna happen if they keep up their shit because somebody other than me isn't gonna be so nice.. Especially I'm gonna call metro if you don't leave we'll give me my receipt and I will leave.. I was lied to multiple times finally they had to go to the office and print one out on paper so damn sad... read more

Walgreens - I got threatened to go to jail because I asked for a receipt and this is what they gave me great customer service .. - Cosmetics & Beauty Supply Near Me - Las Vegas, Nevada

Isaac the pharmacy technician could use some customer service in his life. I pulled up into the drive through to pick up a prescription as I drove up to the window. He was already there waiting. He did not say hello, nothing! I greeted him told him "good morning I'm here for......". he pulled up the prescription didn't say a word to me. Didn't ask to verify any information, didn't even say "here you go, or have a nice day" he just pushed the meds out on the window tray with an attitude. During my whole visit he said not one word to me at all. read more

I would suggest going elsewhere if you are wanting a prescription filled! There has not been 1 time where I haven't had a problem picking up a prescription with them. They are extremely slow and are so hard to get ahold of. their pharmacy staff is rude and not helpful at all. read more

This pharmacy has an issue with answering phone calls. The wait time is ridiculous. It's funny because while I'm on hold, I drove down there with the phone still on hold and walked up to the counter where they answered my question. SMH this place lacks customer service to fullest read more