This review is for the lead pharmacist, Theresa. She supported my family when there were…read moreoverlapping prescriptions from two different providers. She is always polite, kind, and friendly. This Rite Aid pharmacy seems to be always busy and she always takes time to answer questions and provide assistance. Thank you for being a Pharmacist Hero, Theresa!

I had an 11 a.m. appointment for a flu and Covid shot. I turned up three minutes early because I…read moredon't like to keep people waiting. "Name?" I provided my name. "Take a seat over there." I took a seat over there. And waited. And waited. And WAITED. At 11:15 I realized that staff was coming and going but nobody was providing shots. So I left. I have been avoiding the Durham Rite-Aid for however many years they've been here. My most recent visit was a couple weeks ago when I paid $10 for four AAA batteries. When I got home and opened the packet, the batteries all had white beards, and of course I had no sales slip so there was no point in returning them. Basically, I conclude there is no point in going to this useless store.

I don't normally write reviews, but I had to write this one to give credit for exceptional service…read more My wife got a RX for an inhaler at 4:45 pm, and the script was sent to a local grocery store pharmacy. When I got to the pharmacy, I found out that the item was not covered by our Part D Medicare insurance, and that the discounted cost would be $211. I used my phone to find that Walgreens had the same item for $133. When I got there 35 minutes prior to the time that the pharmacy closed I asked them to transfer the script from the grocery store pharmacy. They were able to get this done in less than 10 minutes and they even found a GoodRx discount for me that I did not know about, making the final cost to me just $86. I saved over $120 thanks to their pricing and help. This level of service was unexpected and exceptional, and the price was definitely appreciated.

Says online they offer blood pressure readings at the pharmacy for either low cost or free. Went in…read moretoday and they said they do not offer them. 1 star for false advertising.

World's worst pharmacy and most sarcastic employee award for 2025. Don't bother traveling to this…read morestore, the one in Portsmouth isn't a lot better. No surprise they should be so careless with sick people who rely on them for medicine. They opened the pharmacy gate late today around 9:03 then told the first in line it would be another minute. 5 Minutes later everyone was still waiting and I decided that Walmart doesn't need any of my money clearly so I went to CVS instead. Much better customer service there.

Usually I like this store. The lady at the service desk is always friendly. I just didn't like the…read moreself checkout experience. The store has one price and the walmart app has a cheaper price. I showed the girl running the self checkout area. She didn't want to change the price. But it's your Walmart store app. That is what it is all over. Pissed me off a little. The girl was not bright.

This has to be the worst place to have a prescription filled. Pharmacy staff are consistently…read moremiserable and unpleasant. The prescription was to be ready at 12:30. I arrived at 12:30 to be told very sternly that it'll be 45 minutes. My doctor phoned my latest prescription here by accident and I'll ensure that that won't happen again.

My first stop at procuring supplies for my multi-day stay in Dover was at the Rite Aid…read more Unfortunately, in the cold beverage department and snacks department - I could not find what I was looking for. They did not have the 12 oz. bottles of Gatorade, nor the selection of SunChips that I was looking for. Still, this location might have what you are looking for in terms of restocking toiletries.

During checkout, I declined the rewards number and as I was pressing the No button, the clerk…read moreloudly and angrily said "Do not press the No button" but I had... he angrily shook his ahead and when I asked why, he said "it's only a three dollar free" quite nastily to me... in front of my 10 year old daughter. EXTREMELY rude. The pharmacy staff tho - props to them for always treating me with a smile and going above and beyond.

TERRIBLE PHARMACY! The attitude you get when going to the pharmacy is absolutely disgusting,…read moreunprofessional, and completely unnecessary. I would never recommend and I will be changing pharmacy's ASAP!

Always short staffed. They close entire pharmacy for an hour each day 1p - 2p. You can never-ever…read morespeak with someone from pharmacy on the phone. Worst automated attendant in the world. The pharmacy doesn't keep your insurance info on file and often tries to charge you the inflated no insurance price for drugs.

They seem short staffed. Drive through line with over 10 cars, almost 20 people in line inside. 1-2…read morestaff members slowly helping customers. Waiting over an hour for a prescription is unacceptable.

Usually I can pick up or drop off a prescription without a hitch but the telephone service is…read moreterrible. This is a review of the phone system and the employees willingness to answer the phone only. I have been standing in line inside to drop off an Rx or pick one up and the phone is ringing "5 pharmacy calls....minutes later...6 pharmacy calls". No one answers the damn phone. I have been on the opposite end of this, too. 2 hours and 16 minutes on hold before I end up hanging up. Crazy how terrible they are with their phone-call customers.

I could barely give them 1star! Worst run CVS I have ever experienced. Pharmacy can't open the…read moredrive through due to staffing but won't post any notification. They are rude and don't care about their customers! The CVS in Stratham is so much better run! Sr. management listen to this and make some changes!