Good Lord! I googled a FedEx drop off location and I was pleasantly surprised Walgreens next door to my office was listed. Of course I went to *drop off" the package. Big mistake. That's no dropoff. I was held hostage while the clerk while in circles like a zombie. Yawning and on the phone. I asked are you awake? "Yawn" Back on the phone, walked to the back room, came back out and doing circles behind the photo counter. I took my package and said "this is no drop off.". Horrible customer service. Walgreens, train your staff. It's so pathetic I'll never find myself in your store. Should have read the reviews before having a frustrating anger attack at the hellish encounter with the short black sleepy kid. Must've broken into your pharmacy because he definitely looked doped! read more

The Walgreens on Sunset Blvd has the rudest pharmacy employees I have ever dealt with. I hope never to set foot in there again. This was my third visit before writing this review. read more

Walgreens and UPS don't mix well. Ordered a product and now these two companies are blaming each other for not getting us our item instead of fixing the issue and getting it to us. When you call both companies telephone numbers, people from overseas pickup and the phones and all they do is click around on their keyboards and they say they have nothing on their screens. Do yourself a favor and go elsewhere if you are wanting to get a Christmas gift from them. :( Hopefully ...we get at the very least get our money back. read more

Cora is extremely rude. After I had been waiting for about 5 minutes for someone to ring me up she finally came over and had an immediate bad attitude like she was mad about having to do her job. I left without purchasing anything. read more

"My husband and I walked in to purchase bandaids, Tylenol & a vitamin at 9:38 pm on 9/15/2023. Upon entering, my husband (who is a prior Walgreens manager), greeted the front end woman with a friendly, "hello!" After about 60 seconds goes by, the lady very rudely and loudly said "welcome to Walgreens." At this point, we were already towards the back of the store and very clearly you could see that we were the only customers in the store. At 9:40 pm, the same lady that was rude in the front of the store, announced over the intercom system that Walgreens would be closing shortly and we needed to get our items to the front to check out. As a customer, I feel like that is extremely rude and in poor taste to come over a loud speaker, not two minutes after we entered the store to announce the store was closing soon. Let me assure you, the rudeness of the front end associate did not stop there. At 9:42, we had gotten our three items and went to the front to check out, since the front end associate rushed us out of the store since we first walked in. She was vacuuming the carpet next to the register, we waited for about a minute or two before she realized that we were waiting to check out. Upon realizing that we were waiting, she stared at us with an evil eye, shut the vacuum off, didn't say a word and slowly walked around to behind the counter. Not one "how are you?" ,did you find everything okay?", not one word was uttered to us during the duration of our checkout, except when she was done scanning and loudly announced our total, twice. At this point, I was able to learn by her name tag, that the rude, bad attitude having front end associate's name was Cora. My husband paid for our items and we got a very snarky "have a good night" when she handed him the bag. I normally am not one to call anyone out for bad service, as I am understanding of the fact that everyone has bad days, however I work as upper management in customer service environment and I would want to know if my employees were treating the customers poorly. I can assure that my employees would not exhibit the behavior that Cora did this evening, and if they did corrective action & coaching would take place. I won't be going back to 5220 Walgreens anytime soon & will happily take my business to CVS where the associates are kind and personable." - My wife's "review" at the bottom of the receipt. read more

The staff is always friendly, knowledgeable and helpful. Angela was most helpful with my father's medication and now my mother's. She always takes the time to answer my questions even when they are extremely busy. I highly recommend this pharmacy. read more

Love this store! The staff at this location are all very friendly and helpful. I'm honestly surprised at all of the negative reviews on here. read more

If I had any other choice in pharmacies, I'd gladly switch. Very poor customer service and refilling Rx is ALWAYS a hassle for one reason or another. Last trip I was told our insurance was "temporarily unavailable due to a computer glitch. Try back tomorrow." and I'd have to pay the entire amount out of pocket. Not to mention rude delivering the message. read more

Absolutely worst costumer service at the pharmacy. When told I'm not insured, I wasn't given an option to call to rectify the "problem" as it was too close to closing time when my transaction began. Crazy, when I called two seconds later, my insurance company said everything was good on their end. If Angela had allowed me that time to call or called herself, I wouldn't have had to pay full price only to be told to come back for a refund. Terrible! read more

I'm surprised as well of the negative reviews. I've known this pharmacy for years now. They do the very best they can, especially with only one drive thru window. Very sweet and professional staff. You can always ask a question if your insurance isn't covering. They are very happy to help even when very busy. :) read more

Worst customer service at a drugstore I've ever been to. Moved right down the street with the new baby went there several times a week give them lots of business all of a sudden they start having difficulty running my debit card and then I had difficulty making purchases altogether because they won't take my debit card for some reason. Get the runaround from management can't type the number and except they do it every single time I go in. Now all of a sudden it's a problem. I understand if that's your policy but you should try at least be consistent. I'll take my business somewhere else from now on. Despicable customer service from management on down. read more

Need better hours for pharmacy