I go to a store to buy what the products they . It makes it difficult to do when the store doesn't have any products to sell. I don't get it. Are we going out of business? Or does every single worker walk by all the empty shelves and isles and just not happen to notice there is nothing there? OR did we decide months ago that we just didn't feel like restocking anymore? Because for it to be this bad, it is clear that nothing has been restocked in a nice while. I find it odd when companies make it difficult for me to spend my money there.. but if they don't want it, I don't try again. read more

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Walgreen's 808 eastern pkwy, Lou,Ky A shout out to Danny the pharmacist who found my medication when two other Pharmacy's couldn't or wouldn't. This has restored my faith in compassionate healthcare professionals like yourself. Thanks to your efforts, I now have the medication I require, and it has made a significant difference in my life. Your kindness and professionalism are a testament to your dedication as a pharmacist, and I feel incredibly fortunate to have crossed paths with you. Your actions have not gone unnoticed, and I will always be grateful. Wishing you continued success and happiness in all that you do. read more

This used to be my go-to Walgreens. It is nothing but a dump now. Litter everywhere outside. Inside wasn't much better. No litter, but everything I came there to get was out of stock. A lot of empty shelves. read more

Shout out to your pharmacy and specially to David Nguyen! Thank you David for your great help. I don't live in Louisville. You made it so easy to get my prescriptions since I was out. Thank you!! read more

I switched to Walgreens because my insurance said the pharmacy was within their preferred network. I've used Walgreens up in Northern Kentucky without many issues and liked them. This Walgreens is vastly disappointing and doesn't hold up to the known Walgreens standards. First visit there, the pharmacy tech was very helpful and he was a pleasure but once done with him, the rest of the Walgreen staff elsewhere in the store was less than professional. First, one was openly complaining about the "Big Wigs" coming to the store and another employee was adding her two cents about where the "Big Wigs" can shove it. Then at the register, the attendant was grumpy and not friendly. I get it, people can have bad days, but if I'm paying for goods at your employment that helps pay for your job, then you might want to be a bit nicer. Also, the store looked like a tornado went through, shelves were poorly maintained. My second visit really told me a lot. I drove up to the pharmacy drive thru. Window was clearly open for business. Next thing I know, the blind gets pulled down and I'm told the drive thru is closed with no other explanation. Um, ok. So I figured they were short staffed and couldn't manage the drive thru. I pull around to walk in for the pharmacy. As I walk up, I'm told the pharmacy is closed even though a guy is being clearly helped. I looked at the hours posted sign and it clearly states they should be opened until 6pm. I pointed that out. I get told again, they're closed. I stated again that I'm there within the hours posted on the sign and I need my prescriptions. That's when someone stated they were closed for lunch. Ok, I can understand that but was not told that at either the drive thru or my first interaction within the store. I clearly told the rude pharmacy tech that next time she could say, "we're closed for lunch and will reopen in 30 mins" instead of just saying they're closed so any customer can understands they can come back later. I couldn't see anywhere clearly or big enough to show what lunch times were. Customer service is dreadful there, especially for any new person coming in. If they know you, then they're friendly. If I had hired anyone that had this poor of understanding of customer service for my company I work for, they'd be fired. I have a degree in Organizational Leadership and I'm sick and tired of poor customer relations. There is no excuse. Especially in this day and age. I will also cross post this on other review sites. read more

if I could I'd give it negative stars. the pharmacy is an absolute JOKE they continued to put me on hold without saying anything to me about it. read more

This is your average, run-of-the-mill Walgreens. It has stuff. They sell it. You buy it. And you go home. Really, I don't have much to say about it. I needed a knee brace, and this was a quick and convenient place to pick one up. They had a few options and I picked one. Not a place I'd make a point to visit, but convenient to pick up a weird item or two. read more

Walgreens - the front entrance of a store - Cosmetics & Beauty Supply Near Me - Louisville, Kentucky

What is going on with your drive-thru on Eastern Parkway????? Every time I have to pick up prescriptions, it's a 20 plus min wait!! Never again. I'll happily drive further to CVS or Kroger to avoid this hassle! read more

Non accurate timing on prescriptions in pharmacy. I would make sure to give them an extra hour before picking up

We had no issues at this Walgreens. We were out and needed a few items so we found it on the map and proceeded to the location. The store was clean and well stocked. We found the items we were looking for and went to check out. The line was a little long but it was no fault of the store or the employee at the register. Parking outside is ample and we would return to this location in the future. read more

The most frustrating experience I have had at a pharmacy. I do not recommend to anyone and will not be returning. They are completely incompetent and terrible customer service representatives. read more

Invest in store SECURITY! If not for your employees, then do it for your customers. Several times I've seen thieves walk in and then out without paying. The first time I alerted the employee about what I just witnessed, she said she wasn't allowed to do a thing. Yesterday, there were 6 of us in line to pay. The thief walked out with his pants literally loaded with so much stolen property that he was grinning and holding them up as he walked out. Again, the clerk said she couldn't do anything. My question was this. If we don't have to pay for anything, WHY ARE WE STANDING IN LINE? I followed the thief down Eastern Parkway enjoying his soda he'd just lifted and toting all the other stolen items in his rolling cart. He had nerve enough to have a crucifix hanging from his cart. Why can't the clerks call the police and have him arrested? Why do I have to pay for things when he doesn't? What kind of moral does this show your employees? Frankly, I don't want to shop in the midst of thieves that know they can walk in and do whatever they want. Walgreens, clean up your stores! read more

I visited this location yesterday for coffee creamer. It was a very frustrating experience. For one, I was trying to rush out of the store because I was not sure if there was a chance that I would be mugged inside the store because of the crowd. To prove this, while making my way to the register I did hear them over the intercom asking for security to walk the floor. If that were not enough. I get to work this morning and begin sipping my coffee and realize that the creamer that I just purchased the day before at Walgreens was expired. I do have to say that the cashier was professional. And I also have to say that when I called the store this morning about the expired creamer, Kim, the manager was very nice and professional and offered to refund my money for the creamer. For this, I give them 4 stars. But other than to go back for my refund tonight, I will not be visiting this location again. It is almost as bad as the East Broadway location as far as the level of safety in the store. read more

This Walgreens is awesome. All the staff is great. It is new and clean. I shop here all the time. Anytime I have a problem management always takes care of me. Thanks Walgreens. read more