I appreciate the convenience of this Walgreens location as a downtown resident; it's nice to have…read moreone within walking distance. However, the spotty customer service makes me hesitate to recommend it at all. I've been here numerous times and experienced really rude and unprofessional service (e.g. I've personally been and seen others be judged and berated at the photo counter when picking up items "late" i.e. within a week or less of placing the order). Sometimes customer service has been nice or fine, though (e.g. one time the photo department called me when they found my photo order, which I appreciated - since when I went to pick it up the first time, they didn't find it). I return here for the location only, but I wish for a more consistently cordial (if not friendly) and efficient experience.

The Downtown Nashville Walgreens…read more In my estimation, this is the one and only Walgreens in Downtown Nashville that is accessible to Broadway. Disparate from other Walgreens that I am familiar with in major tourist centers, this location is underwhelming for alcohol and souvenirs. With regards to this review, I am using "The Daniel. S Yelp Real Time Feature" where I write from my first-hand journaling experience. "June 24, 2025: We are bound for Walgreens. Walking through the Assembly Food Hall we cut off some of the uphill climb up John Lewis Way that is bothering Dad's knees. Now walking up John Lewis Way we are passing by the historic Woolworth Theater and what looks like a Theater District. At the crest of the hill, we step inside the only downtown Nashville Walgreens. At least the only one I am familiar with near Broadway. This store is "blah" in comparison to the Walgreens that I am familiar with in major cities such as Las Vegas, Chicago, San Francisco,and Denver. Their Nashville caps are overpriced and fail to strike me. They fail to carry the bullet beer (24 ounce cans) that I want to pick up for the hotel room. However, they have cold beverages and snacks that my Dad and Brother are buying. I am headed to Starbucks for my beverage. Toi, who rings up my Dad and Brother, is a friendly and personable Cashier. When we return to the what looks like a Theater District along John Lewis Way, being empty handed of purchases allows me to photograph the Woolworth Theater." My "Real Time Yelp First-hand Feature" elucidates that the Downtown Nashville Walgreens deserves Three Stars.

This is the most inefficient pharmacy I have ever been to in the entire world. Ever since they…read moreinstalled the self check-in screens at the counter (on which everyone in line behind you can read your full name and date of birth), and have only one cashier "helping" two people at the same time (multitasking does not work -- It is proven), service has been nearly nonexistent, the pharmacist doesn't feel the need to even address you. It is impersonal; but what is worse is that it is incredibly more delayed than it was before. The multitasking is not saving anybody any time . This was a horrible change to make, and I hope they aren't thinking of doing this at their other locations.

Cashier was so incredibly rude. She told us where to go for self-checkout, but we did not hear her…read moreso we asked again where to go. First she didn't respond, then rolled her eyes and mumbled under breath loud enough for the person in front of her to hear, then loudly said in the rudest/condescending tone while pointing, "I said, it was in the back."

Everything in the store is overpriced and they're refusing to price match to their own online…read moreprices. I will probably never shop at a Walgreens again since I can just order from Amazon at 1/3 the price.

I have been to this Walgreens twice. My first experience was wonderful. My second time was…read moredisappointing, as it was closed. Let's get to the positive experience first. This store is super close to the hotel where I'm staying. It takes less than five minutes by car. I came here to get some beverages. I ended up getting a twelve-pack of Diet Dr. Pepper. This store has everything you need. Fake nails? Yep. Shampoo? Sure. Advil? Yes. Sugar-free candy? Definitely. I was in the hair care section. There were two women getting hair dye. One was on the phone and abruptly left. Her offspring had swallowed something toxic, so she told the person on the other line to call 911. The other woman followed suit. I hope that everyone is fine. It was so unexpected to hear. This drugstore had a lot of plushies. It had Disney pride plushies. There were along a bunch of Squishmallows. Everything made me happy. I went to the checkout to pay for my items. I had a man help me. He was friendly. I entered my phone number to take advantage of discounts. I paid with a credit card. The transaction was smooth. My second visit was at around 10:40 pm on my birthday. I wanted to grab a bite to eat. Nothing major. I wanted a snack of some sort. The local Taco Bell was closed. I came to this Walgreens, and it was closed, too. The reason why I was disappointed was that this drugstore is supposed to be open 24 hours a day, according to the sign outside. It shuttered at 10 pm and was scheduled to reopen at 8 am, according to another sign. Bummer. It's a good drugstore. If you do get the munchies late at night, you are better off finding a different place in case it decides to shutter early. (225)

Always pro, knowledgeable and friendly. I love that it's not corporate owned. Doesn't hurt that…read morethey're half a mile from my home. I'll be a customer as long as I live in Nashville.

I've been a customer of the pharmacy since the day it opened and have remained a customer even…read moreduring the transition to new ownership. When I interact with the staff, I generally feel seen and heard about my medication, or when dealing with staff about my special needs daughter's medication.

I have no beef with the store itself or the products in the store. However, the pharmacy is…read moreprobably the worst pharmacy I've ever picked up prescriptions from and I have lived, in some capacity, in eight states. If I could leave zero stars, I would. Prescriptions are never stocked and some days the pharmacist just arbitrarily decides not to attend work, which leaves people who need critical prescriptions stranded. They then refer you to drive all the way to Hendersonville which is ridiculous. Lastly, they do not stop sending you text messages and notifications via the app that your prescription is ready and you show up and it's not??? We have officially transferred our business to Amazon pharmacy.

Quality/Quantity - Got more snacks. Candy, beer, etc…read more Atmosphere - Another crazy busy location, especially the drive through pharmacy! I should have taken a picture as there was a line all the way to the other side of the parking lot. For both visits, we spent over an hour here... This place is so busy and it is open 24 hours! Plenty of parking, but just like at Kroger's, there were some really bad drivers. Be safe. Service - Good. Price - $20. Owner Comment - Congrats on your success since 1901. 1931 Walgreen drug store. 1948 Walgreens.

John Hollis is a premiers compound pharmacist who has created the most amazing and well priced skin…read morecare line I have ever used! I LOVE their products and can't recommend them highly enough! Perian S.

I have been using John Hollis Pharmacy as my compounding pharmacist for years. There is no one…read moreelse I would trust to compound my medications. The staff is always friendly and accommodating, my medications are always compounded and ready in a timely manner, and I know the quality is second to known. Wonderful family owned pharmacy that I would recommend over and over.

This pharmacy is extremely slow and disorganized. But, the worst thing here is the lack of…read morecommunication. Prescriptions go unfilled because the pharmacy fails to order the medicine after a prescription is received. Then, they do not contact you to tell you there is a problem with your prescription. This is not a one-off issue. It happens here all the time. The staff is usually friendly, but they can't seem to easily solve problems and they definitely can't do anything quickly here. This pharmacy should be avoided.

If you want to be consistently frustrated, send your prescriptions here. They are NEVER ready when…read morethe staff says they will be, and the girls working the window give attitude when asked

Came to grab some quick toiletry items while on a road trip. Store was clean, easy to find needed…read moreitems, and check out was a quick and easy process. It is located in a busier area so beware of entering and exiting onto the main road but other than that it has everything you need

Can I just say that I hate their pharmacy! Always rude…read more.. always behind! Prescriptions are so hard to have refilled there.

During our stay in Nashville for cancer treatment at the Nashville VA Hospital, my wife…read moreaccidentally forgot her rosacea cream in Puerto Rico. For her, this was not a minor inconvenience. With the intense Nashville heat and humidity, being without her medication causes severe facial flare-ups and significant discomfort. We cannot express enough gratitude for the exceptional care and professionalism shown by Jarod Juillerat and Susan Gupton. The moment we explained the situation, Jarod immediately took action. He contacted Puerto Rico, coordinated the prescription transfer, and in remarkably little time had everything resolved and the compounded cream prepared. Both Jarod and Susan treated us with genuine compassion, courtesy, urgency, and respect during a very stressful moment for our family. Their willingness to help went far beyond routine customer service. They reminded us that true professionalism in healthcare is not only about technical skill, but also about humanity, empathy, and dedication to patients and their families. As veterans traveling far from home for medical treatment, acts of kindness like this carry enormous meaning. We will always remember the outstanding support we received from them during a difficult time in our lives. Thank you, Jarod Juillerat and Susan Gupton, for your extraordinary service and compassion.

The sweetest pharmacists I've ever had. I love supporting local and they always remind me why!…read moreSmall town love in Music City!