Very disappointing experience at this CVS. When we walked in, we went to the photo kiosk, which…read moreclearly gives an option to take passport photos yourself. We followed the kiosk prompts and were using it for several minutes. During that time, the employee at the front watched us and did not say anything to let us know we needed assistance or that we were doing something incorrectly. Instead, the manager came out and immediately addressed us in a rude and passive-aggressive manner, stating that we "can't just use the services" and that it's "not open to the public." When my husband and I tried to explain that we were using the kiosk option, I was cut off mid-sentence in a dismissive way. We were then told that an employee must take the photo. That policy itself was not the issue -- the problem was the lack of communication beforehand and the unprofessional way the situation was handled. If the kiosk presents an option to take the photo yourself and an employee observes customers without correcting them, it naturally leads to confusion. Being spoken to rudely in that situation was unnecessary. After the interaction, the employee took our photos, but the process felt rushed. We were not given time to adjust our hair or posture before the photo was taken, which added to the discomfort of the experience. Overall, customer service at this Bluffton location was lacking. The staff appeared disengaged, and the experience felt more confrontational than helpful. This location would benefit from clearer communication and better customer service training.

This Bluffton location is my favorite. Great service, friendly. The manager Wanda is always…read morewonderful. The cashier Samantha was helpful.

Handling of perscriptions is terrible. They notify you that the Rx is ready, but when you go to…read morepick it up, it isn't. I've contacted (who I assuse to be) higher ups. nothing seems to help.

This CVS is different and in a good way! Typically I do not care for CVS (and I have been to plenty…read morein different states) but this one is definitely a cut above. I was shocked at how great the store was, the customer service and everything is! Way to Go Hardeeville CVS!

Being new to the area, it was important for us to find a knowledgeable, helpful, pharmacist. Rob…read moreand staff are over the top with their customer service. I would recommend to everyone!

I have tried over the past 7/8 months to get a perscription filled monthly with this pharmacy…read more Every month there has been an issue. I have followed every rule given me. As I have a particularly painful condition, I need my meds from a specific manufacturer. This last month a different pharmacist, Michael, claimed to be helping me. All he did was lie to me about the status of the meds, and what my doctor's office said. When I told him I called the manufacturer directly he was not happy and continued to lie about the situation. He then summarily dismissed me and told me they would no longer fill my perscription. He displayed no concern for my situation at all. Michael was rude and lacked professionalism. It's unfortunate as he will destroy the reputation of the pharmacy if he doesn't change his manner.

manager refused to return a vitamin that I discovered was expired. she was chatting and eating her…read morelunch behind the counter I did not have a receipt just wanted another vitamin. She said it was her at her discretion she was condescending rude and on a power trip She did not ask for my ID or give an other option. I will not be going back to that CVS terrible customer service

Nurse Practitioner disinterested in visit-minimal greeting, spoke over me within the first 3…read moreminutes of visit to share why I was there when she asked me, her face was in her hand, slouched on desk, annoyed expression on her face. Very rude, unprofessional, uncaring and I hope she receives the same indifferent care I received. After caring for sick people myself all day, and for years, I left the premises, and a family friend/doctor assisted me immediately.

I shop in this store almost every single day.I'm a black nurse.My issue is I was looking for a…read moremagazine and to my surprise, Publix doesn't carry black magazines.That is really offending to me as much money as I and others spending here and they don't carry any black magazines.It's public the racist store.What is the issue here but i'm gonna find out

We need some fresh stuff now that we're here and so I did a quick shop. There are two other Publix…read moresupermarkets nearby but this one worked well. Clean and organized produce, well stocked beer coolers, leveled shelves everywhere and masks required for customers and staff. I found exactly what I needed and paid for it swiftly. A very good experience. [Review 14345 overall, 1669 of 2020, number 713 in South Carolina.]

THE place to go for prescriptions, advice, ice cream floats, hostess gifts, and more! They even…read morehave a book club. Amazing!

Came here for a prescription for hubby that was not available at our nearest pharmacy. Was really…read moresurprised when I drove up it reminded me of a drug stores before all the big chains like CVS and Walgreens. There was a line at the pharmacy window however there was chairs to sit in while you waited for your turn. The ladies at the counter were very pleasant. The prescription was ready only needed to pay and go. While waiting I noticed they have a lovely counter that you can order food and drinks and eat at. Also the store had many gift items that were offered. Included small items from Lily Pulitzer. Definitely would return the next time I am in the area.

Welcome to South Carolina and the home of Southern Hospitality! This Walmart transferred my…read moreprescriptions from my previous Walmart Pharmacy location in South Florida. This place is nothing but professional. It starts when you arrive they have stantion's setup so the person behind you in line is not on top of you listening to your private conversations with the pharmacist. Question is why can't all Pharmacy of Walmart do this? I notice no drive thru at this location I guess too difficult to add now. It is very convenient especially when sick not to infect other customers. The Pharmacist at this location is wonderful. She is personable and lets you know what to do with your new prescriptions. In my case I am allergic to bees and South Carolina has plenty see she explained in detail what to do if I am stung. Not only do you have to take an injection but go to the hospital immediately after. I am very happy this is my new pharmacy and conveniently located close to my home.

Recently moved here from Myrtle Beach. I have been using Walmart Pharmacy for MANY years and…read morealways found them to be professional, friendly, and helpful. But NOT this one. Called to ask a question regarding my refill and the person I spoke to was close to rude and unprofessional. Will be taking my business to the CVS across the street from them.

Hi Everyone, DON'T…read moreuse Walmart.com for delivery of any items at all! I have had four orders out of six from Walmart.com incorrectly or not deliver at all! However, this evening takes the cake. I put my order in at 11:50 AM, delivery due between 5-7 PM. Kevin is my shopper but does not deliver our items but instead cancels the delivery & returns my (4) deli meats, (10) bags of black mulch, and (8) bags of top soil. I was sent a delivery notice that Kevin was 75% less than I ordered. So I ordered at 11:50 AM & at 6:50 PM w/NO other notice you now will only receive 4 bags of mulch & 3 bags of top soil because of limited quantities. That statement of limited quantities is a LIE! I went to our gate to see how I could help Kevin deliver our items but no Kevin! I then proceeded to the Walmart SuperCenter in Hardeeville, SC. Lea in Customer pickup told me Kevin returned my items & cancelled my order. I asked how she knew & she showed me ordered items in a Walmart cart with the quantities Kevin's restricted my order too. I asked for my Deli meats & Lea told me my order was cancelled, & she couldn't give me my items. I showed her my items were not cancelled on my Walmart APP, & my order was still open on my iPhone in my Walmart + account. She stated that this is Walmart.com who used Smart Shopper (3rd party shopping & delivery service) Walmart started about two weeks ago. She explained their shoppers come in pick up your items, & delivery them to you. We have nothing to do with that. Walmart has nothing to with a Walmart order, Ok...then! I asked how I could receive my items? Lea & now DeRon told me I could shop & pick up the items as they have plenty in stock. But the Deli is closed now, so again I asked for my deli meats on my open order. Lea told me once my order is cancelled & returned I cannot have those items because they were in a hot car. I touched the deli meats & they were all cold to the touch which I reiterated and Lea "No can do! Walmart policy." However, now both Lea & DeRon told me to go to customer service to cancel my order. I did as they asked. When I got to customer service, I was informed it was closed. I explained what happened & I was told I have to go to the Pick up DEPT because they handle that there. I explained they sent me here. She said "Ok, well you need to talk with Denetta." They paged Denetta & she told all the same information again. I started to lose my blood pressure & I sat down on a shelf of a bag rack. I explained I am a Permanent & Totally Disabled Veteran & my blood pressure was dropping. Then something fantastic happened! Deron got me a battery powered shopping cart so I could sit in it. Lea went to an open register & rang up (10) bags of black mulch & 10 bags of top soil. Deron told me to pull my truck up & he loaded half of my order because that is all that we could fit. I told him I would go & drop this off at my home, drive back & get the other half. And when I returned, he helped me again. God bless Deron & Lea because when they realised that was in trouble they stepped up, & helped me. They are both fine examples of American youth & they both deserve a raise. I tried to tip Deron but he refused. So I put my tip in his hand and said "I could not have done this without your help, please take it." He smiled and accepted it. When I got home, the 2nd time, I unloaded the rest of my bags of mulch & top soil with my 69 year old wife helping me because after unloading the first set of bags myself, I felt a heart attack coming on, so I had to keep stopping. You see, I am in my seventies. When I got home. I called Walmart.com because my never delivered, & returned order was still not cancelled but open. I was put on hold for an hour & 17 minutes & was sent a notice, when on hold that Walmart's 3rd party tried to delivery again at 8:10 PM. Again, no notice, no call, not even the first name of the delivery person (safe & secure, ah..., NO!) This is also a LIE. I tried over & over again in the Walmart APP to cancel my order but received a notification they were having technical difficulties, try again later. I did, twenty different times. Finally at 10:04 PM EST, I received my cancellation confirmation after working through a Walmart Rep & Supervisor in a call center in India. And now, my money was finally refunded for my order on Walmart.com in 7 to 10 business days, don't cha know! I am a Walmart + member & also have a Walmart One Pay credit card. None of that matters at all to Walmart who posted a notice on my APP that stated, I needed to cancel my undelivered order by 11:59 PM or Walmart would try to deliver it tomorrow! Again, this is fourth order I have had trouble with from Walmart. And as a Plus member paying about $150.00 for the privilege of being mistreated, unserviced, lied to, and completely disregarded. If you feel you don't have enough physical pain, stress, & mental anguish in your life, then Walmart's Plus delivery service is tailored made for you. Enjoy!

Hours. Walked in like store was open, walked passed registers and into clothing. We came for a…read morepillow as we are staying in camper and left ours after just getting in town. It was 11:02. Lady told us they were closed, mind you we walked n and I was saying how cute certain clothes were as we were walking to pillows. Anyway, when she said "we are closed, we Asked if I could just run grab a pillow while my husband stood in the l9 person line that was there. She said "no we are closed". I get rules but it's not like I wanted to shop for anything. It's 11:02, we were able to go in past the food section and into other areas before being turned away. I just need a pillow for my kid who forgot his in vacay. Don't go here. Rude as hell and not a good vibe when police are monitoring out front.

One star is generous. I have dealt with Walgreens over the last three months as a primary address…read moreto receive FedEx packages. The staff has told me they do not want to do Fedex. They have also told me I should move so I can receive FedEx at my home. Due to them hating this part of their job-they won't even try to get your packages. They sign to send packages back and don't call if a package is delivered. Sad to say this option of picking up Amazon sent by fed ex has been a total failure.

The people there are nice. They're not the quickest in filling orders, but they are really nice. I…read morewasn't too happy that they doubled the price of my in-laws prescription within 90 days. I still think they made a huge mistake and will find out shortly. They do have a well stocked facility with many cosmetics, food, vitamins, etc. I suppose the stuff you would see at any Walgreens.