Very disappointing experience at this CVS. When we walked in, we went to the photo kiosk, which…read moreclearly gives an option to take passport photos yourself. We followed the kiosk prompts and were using it for several minutes. During that time, the employee at the front watched us and did not say anything to let us know we needed assistance or that we were doing something incorrectly. Instead, the manager came out and immediately addressed us in a rude and passive-aggressive manner, stating that we "can't just use the services" and that it's "not open to the public." When my husband and I tried to explain that we were using the kiosk option, I was cut off mid-sentence in a dismissive way. We were then told that an employee must take the photo. That policy itself was not the issue -- the problem was the lack of communication beforehand and the unprofessional way the situation was handled. If the kiosk presents an option to take the photo yourself and an employee observes customers without correcting them, it naturally leads to confusion. Being spoken to rudely in that situation was unnecessary. After the interaction, the employee took our photos, but the process felt rushed. We were not given time to adjust our hair or posture before the photo was taken, which added to the discomfort of the experience. Overall, customer service at this Bluffton location was lacking. The staff appeared disengaged, and the experience felt more confrontational than helpful. This location would benefit from clearer communication and better customer service training.

This Bluffton location is my favorite. Great service, friendly. The manager Wanda is always…read morewonderful. The cashier Samantha was helpful.

I have tried over the past 7/8 months to get a perscription filled monthly with this pharmacy…read more Every month there has been an issue. I have followed every rule given me. As I have a particularly painful condition, I need my meds from a specific manufacturer. This last month a different pharmacist, Michael, claimed to be helping me. All he did was lie to me about the status of the meds, and what my doctor's office said. When I told him I called the manufacturer directly he was not happy and continued to lie about the situation. He then summarily dismissed me and told me they would no longer fill my perscription. He displayed no concern for my situation at all. Michael was rude and lacked professionalism. It's unfortunate as he will destroy the reputation of the pharmacy if he doesn't change his manner.

Rob and his staff are amazingly professional, helpful and kind. While traveling through, I ran out…read moreof medication because our trip was unexpectedly extended. Rob went above and beyond to give me an emergency three day fill so I good to go!

I have a RX that is compounded, so I use Burke's for that prescription. Service is very good and…read morethey are helpful. I occasionally shop for other items when I stop in to pick up my prescription. As a small independent drug store they don't have quite the selection that you find in chain drug stores but I always manage to find what I am looking for and feel good about supporting a locally owned shop as opposed to a big corporate chain. They do have a small but nice selection of locally made items, including soaps, scrubs, candles, bug spray, etc.

I have been to this location on six different occasions and only walked away with my prescription…read moretwice. That was after, my two scripts were called in and I received acknowledgment that the scripts had been called in days before (2-3) days before I attempted to pick them up. I even called twice to ascertain if they were ready and was advised that they were. My wife even called and was told the same, just to show up and it not be ready. In addition, the first time I visited this location, I was the fifth person in line and none of us left with our medications. Actually my wife just returned home from trying to pick a script up and it was again not ready. I actually prayed for patience the first time I went in the business. Maybe it's all on me or maybe a sign to go elsewhere.

Derrian and Raheem (at the Hilton Head Walgreens ) were extremely helpful to us on a photo…read moreproject. They helped us troubleshoot and demonstrated a great deal of patience to get the project completed.

The policy at their pharmacy is this: if they don't have the full amount of pills your doctor…read moreprescribes you, they charge you for the full amount, don't have enough pills, say they'll call you when they come in, not call you, and then when you go to try to talk to someone they say you should have come back within 7 days (even if they didn't call you), without saying that when you originally interacted with them. I would rather be set on fire than return to this store. Anywhere else is better.

This is a great store in the neighborhood over by the Coligny Beach and Lowcountry Celebration Park…read morearea. We stopped to purchase some supplies for packing on our way home from our island visit. We enjoyed this side of the island because it feels more like the local side of the island where may locals live full time. We found all the packing supplies we needed and were grateful to find toiletries, medicines and first aid, etc supplies easy to find and with short lines in a store that offers quick in/out service!

I live out of state and I wanted to transfer my prescription to CVS on Pope Ave. HHI. I called…read moreseveral times to see if I could transfer a script from another location. Not easy. You call and the auto service pushes you from one spot to another. It would not let me talk to a live person. So leave a message and we will call you back. I get a call at 6:48 pm say yes your script has been transferred, but we close at 7pm.. I said I will right over.. I rush into the CVS at 6:57 and run to the back... It's now 6:58. The lady at the counter says Sir we are closing after this person. But mame you said to get here by 7pm and it's 6:58. Sorry sir she is the late customer. I said I rushed over here from Harbour Town because you said get her by 7pm. "I AM SORRY BUT WE ARE CLOSING AFTER THIS LADY" What are you serious??? it's 6:58, the pharmacy closes at 7pm. Now from me raising my voice I have 5 pharmacy employees staring at me like who is this dissatisfied customer? Why is he upset that we told him to be here by 7pm and now we being customer driven upset. Well I didn't get my script. No wonder this store gets a 2 star rating. CVS PHARMACY..."I won't be back" David Snively, Harrisburg PA

I shop in this store almost every single day.I'm a black nurse.My issue is I was looking for a…read moremagazine and to my surprise, Publix doesn't carry black magazines.That is really offending to me as much money as I and others spending here and they don't carry any black magazines.It's public the racist store.What is the issue here but i'm gonna find out

What a truly great store , look at the produce and general foods area. Everything is fronted and…read morethe produce looks great. This is the definition of a grocery store. They must have great management here!! Bravo

Last week I purchased a pill box at local Walgreens in Okatie, South Carolina…read more When I got back home I couldn't finger my prescription bifocals. I couldn't remember where I left/lost them. A week later I remembered that I was in Walgreens, so I stopped in and asked if anyone had seen my glasses. WELL, it was my lucky day A BEAUTIFUL YOUNG LADY NAMED DIAMOND was working the front desk. She looked all over, in the offices and storage areas. She was gone for about 10 minutes. When she came back she said sorry 'no-luck.' I left, got into my car and was leaving when DIAMOND came racing out of Walgreens front door waving, she FOUND my glasses. Every one look at the name tags of the store associates: when you see DIAMOND tell her how happy I am with her excellent service. I hope Walgreens has a policy of rewarding employees that go beyond the call of duty. Thanks Diamond you are a star.

Anything that's truly shocking about the poor reviews for this Walgreens location is how it even…read moremanaged to get reviews that good in the first place. The service here is careless to the point of unbelievable. The employees act as if customers are an inconvenience rather than the reason the store exists. This was my first time at this location, and if I can avoid ever coming back, I absolutely will. To be specific, employees blatantly avoided customers. They made eye contact with me while I was waiting at the register, then looked away and refused to come over. It felt like they were playing hot potato to see who would actually have to help. There was no urgency, no professionalism, and no basic customer service. Walgreens needs to take a serious look at this location because the experience was unacceptable.

This pharmacy gets you taken care of regardless if it filling a medicine for you or your pets. They…read morecan make you a compound. If they don't have meds in stock, they get them in as quickly as they can. They are great at what they do! Their friendly staff is always ready to help you. I love that its locally owned and operated. I highly recommend this pharmacy!

Has never taken me long to get a prescription from Beaufort Pharmacy & Compounding. Even if it was…read morea last minute request, it was completed in 10-15 minutes. Always get a call when they are ready. Bonus: You can get Dippin Dots there too for $3!

Visited following great lunch at Frankie Bones…read more If one is not into upscale groceries and pricing goto Dollar General. We greatly enjoy the ambience of this Main Street store, and visit both Harris Tweeter locations - always a boost to the spirit. Great employees, great produce, cheeses, fruits, ..... Why pizza at Hilton Head???? Always on our list.

Was in the Deli section and they have wood- fired pizza ! Wow ! Look great - but that's where it…read moreends. Worst Pizza ever! I ordered a pepperoni and sausage - took almost 49 minutes. First bite - yuck The dough and crust was under cooked - doughy and chewy. The pie was loaded with cheese and sausage and very skimpy on the pepperoni. The cheese was bland and even slightly burnt- low quality. Pepperoni was tasteless. The sauce was missing - could not even find a trace of it on the pie. Worst pizza I had ever had ! Yuck times 10 ! Not worth my time to return. I'll just eat the cost and never order again. Was really surprised because it looked so good - but that's it ! Trust me skip it - they need some serious help to make this a better pizza. If your desperate go to the freezer section -anything you select from there will be 1000 X better !! I tossed mine in the trash can and apologized to the wastebasket ! Yuck !