The owners are very unprofessional and quick to accuse you of stealing. Inventory is outdated and…read morelacking. He even took a picture of my license plate thinking I stole out of the store. I don't recommend this establishment to anyone.

f I could give them no stars I would. They are very racist. By the looks of the reviews here I know…read moreI'm not the only one that had a bad experience with the owners. You guys need to do better. I had a really disappointing experience at this beauty supply store. The customer service was unprofessional and made me feel uncomfortable while I was simply trying to shop. I was treated as if I was doing something wrong, even though I had every intention of purchasing items. Instead of being helpful or welcoming, the staff came off as rude and accusatory, which made me decide to leave everything behind and walk out. No customer should feel judged or disrespected while shopping. I won't be returning and would not recommend this place to others.

Dales amazing! He's always helpful and knowledgeable on products and wigs!!!! I'm from VA but come…read moreto visit my sister here and every experience has been great!

Love this place everything I need and want and friendly owners. I will recommend best in the area.read more

The most amazing beauty supply store in Frederick county !!!! I always a shop here . Been shopping…read morefor my whole life

I like it! It's a bit expensive but they have some good stuff. I would recommend the hair products…read moreand lipgloss. The customer service is okay.

Love the Teakwood Lotion! Highly recommended and I'm almost out. Stinks cause I'm in South…read moreCarolina. Need to make a trip home for more

we stopped by s&t's bees on a camping trip nearby and it was a really cool store. they had…read morebeekeeping supplies but also honey on tap (in a keg!) and a honey tasting bar, as well as lots of neat products. i'd definitely recommend stopping by if you're in the area!

Ms. Helen is so nice! I went there again today! I really appreciated the fact that we reserved my…read moreitems for me! Very convenient! Great customer service! I pray that JESUS blesses her ministry greatly!

Great place to get all your hair products in Hagerstown. Customer service is impeccable every time…read moreI come here!

The owner is so nice! And has a great selection of crochet hair options and braiding hair. Plus…read moreit's great to see a black owned beauty supply store. I will definitely be back

I am so beyond thankful to the owner of Nu'You Beauty, Charlene! She went above and beyond for a…read morelittle more than a week to help me find the hair I was wanting for a style. The customer service, professionalism, patience, and helpfulness is just off the charts amazing! Charlene worked so hard to get the selection of hair (color AND brand, not to mention additional color options) for me in time for my upcoming appointment and I am incredibly grateful. She remembered details about what I had described and delivered exactly that and more! I was so happy walking out with my purchase! Truly a perfect example of giving the customer a great experience. She even provided a local stylist recommendation for the future! Her daughter was also very nice and helpful as they worked to help me find what I was looking for. Will certainly return and will recommend to others!

Great owner. Excellent customer service. She goes out of her way for her customers. Place seems…read moresmall for the amount of supplies she she's. Other than that she's excellent and her products are excellent as well

I first noticed this salon while trying to go to the ABC store ( sshhh). I finally decided to go…read moreinside (first time) and was created immediately. The owner was very personable and knowledgeable. She didn't hesitate to help me and show me new inventory. I usually went to the other beauty supply store by the mason Dixon cafe but wanted to try possible new hair colors. After talking to the owner for about 30 minutes she just gained a customer for the rest of the time I am here in Va. highly recommend for a trust worthy and honest business.

Beauty World has been great for me through the years but I will have to check my product going…read moreforward. Opened a package of braiding hair and pieces had been completely cut out and the hair placed back in the bag. I will be returning to the store soon because I'm interested in seeing how this will be handled since I was in the middle of getting my hair done when we made this discovery. The first bundle was fine and then this. This has never happened before so I suspect someone returned it this way after taking what they needed out. UPDATE. Returned to the store to show them the picture of the package. I appreciate their replacing my purchase. THAT is great service in my eyes as I've been shopping here for my braiding hair for over a decade. Manager agreed they will check returns more thoroughly going forward. I give BW five stars for customer service.

Beauty World is so much fun. If you like to beauty products. I go to this location often and I…read morealways have a pretty great experience. It is often busy and hectic, but when you need help or if you have any questions... the staff will assist the best way that they can. They do not up sale or over sale. I like that because there is no pressure to buy this product over the next. So I always appreciate the time I have at this location, as it is always a pleasure to visit. They have a cool reward program too, which makes me choose this location over the others in the area.

I actually stumbled in here after remembering I had bookmarked it once I ended up lost in Manassas…read morewhile looking for I-66. Yeah, I'm that bad with directions. And I didn't even know I live that close to Manassas. Getting lost was well worth it. This is one of the nicest beauty supply stores I've seen in the DMV since moving from Atlanta where the supply (hehe) was endless. Unlike the majority of the beauty supply stores I've been to lately, there wasn't anything sketchy about this location. The store was well lit, clean, and most importantly well stocked. They carry tons of different brands, including the high end natural haircare lines that are some of my favorites! The weave and wig selection is on point, and they have colors beyond the boring 1B/30. Who am I kidding, 1B/33 is as far "out there" as I can go being a lawyer. But, a girl can look right?!? One point I want to address is the staff. NO ONE followed me around the store. And I'm African-American, often mistaken for Indian, Puerto Rican, Dominican, or anything other than African-American, but I'm brown skin black chick. I was treated just as kindly as the rest of the brown skin women in the store, and I made sure to take note if anyone looked like they were being followed. To the contrary, the staff were very helpful as myself and another patron tried on wigs. It was actually kind of fun hanging out with total strangers on a Saturday afternoon. The markup on the wigs was a bit much once I got home and saw it was cheaper online, but the service and getting it in person were worth it. I plan to frequent this beauty supply store often!

Seems like there is only ever one person here to help anyone AND run the register. Large selection…read moreof wigs, but doing a quick Google search it's pretty easy to see they are selling the same stuff you can buy on Amazon for a 29% markup, but at least you can see what they actually look like prior to purchasing.