I just called about getting a prescription filled and the tech told me that my medicine was a…read morenarcotic. It's not pain medicine. There are different schedules of drugs. It may be the same class as a narcotic but IT IS NOT A NARCOTIC and the fact that you are giving out incorrect information confirmed that I'm not interested in going to your pharmacy. People, get your facts straight or pass the call on to a pharmacist.

this pharmacy is the worst. Staff seems untrained and lost. Cant get a straight answer. medicine is…read moreusually delayed. No customer service at all

Store is clean enough, but customer service is lacking. Pharmacy staff is pretty decent, but some…read moreof the front line folks would rather talk to each other than help their customers.

Walgreens pharmacy 2235 Parr Dr The Villages, FL 32162…read more This particular pharmacy is where I get my prescriptions filled every month. They are exceptional. I am very satisfied with their professional service. The staff is friendly and they often offer you help on any drug issue. When I am out of refills, this is where they truly shine. They call my doctor and they get a refill for me. That is so helpful and very professional. I want to thank the entire staff for their outstanding service. A very special thank you to the female pharmacist with the glasses. Besides being a beautiful woman she is very kind. It is all as good as it gets ! (5 Stars). Mr. Soft

Every-time you go this Pharmacy your prescription is never ready they are ALWAYS under staffed,…read moreslow and not very pleasant Its not even the busy season !!!!

This privately owned pharmacy is willing to place a custom order for the brand that I want, when…read morenone of the Corporate competitors would. If you don't want a heartless dictator to tell you what brand you can get then this is the way to go.

Dealt with Burry's for the first time this week. Super impressed. Staff were extremely friendly…read moreand went out of their way to help me with issues involving transfer and generally advising me as a first time customer. Delivery person also very friendly and courteous and delivery service is very convenient. I am SO glad to have found them.

One can have bizzare experiences here, like a tech on a register stating as fact that drug X is…read moremost umcommon, not in stock, and will take a while to get there. One then transmits this info to one's doctor, asking for a substitute. On another visit for a different reason, a casual question to a different tech reveals that they are never out of drug X, and they produce a large jug of it. This now becomes a train wreck between the doctor, CVS, and the insurance company. Others common drugs one would think they would keep alot in stock, they do in fact run out of often.

After all the information about the recall of certain CVS branded eye drops, I took my 2 bottles to…read morethis store to get a refund. The clerk said: Do you have a receipt? No. Do you have a letter from CVS? No. Since you purchased them months ago, they are not part of the recall. Not true. A Manager came out and had the clerk scan the boxes. She gave me a Money Card for a refund. Fine with me. Since these are CVS drops, there should be no questions about getting a refund.

The recent installation of the new automated flat-panel displays at the pharmacy counter has made…read morethe pickup process significantly worse. CVS has essentially removed the human element from the initial transaction, leaving customers to navigate a screen instead of speaking with a staff member. Key Issues: * Zero Human Interaction: There is no longer a person to greet you or answer immediate questions. If you have a concern about your medication or insurance, you are stuck behind a screen. * The process is totally inflexible. For example, I needed to make a change in one of my prescriptions, but there's no way to do that, so what I had to do was go through the entire process and eventually a staff member brought me the prescriptions, which I then had to hand back to the staff member with instructions on how I needed to modify the prescription so basically we had to repeat the entire process again. One of the prescriptions had to be undone and refilled and added about 20 minutes to my wait at the pharmacy counter. It was interesting to hear other people standing next to me using the screens commenting to each other, and to me about what a terrible process this is. I've cleaned that up a little bit for publication. This reminded me to some extent of what would happen in the corporate setting when a recent college graduate got to put his or her " brilliant new idea" into practice and roll it out to the customer. * Confusing Interface: The system forces you through a tedious series of questions that are poorly designed and counter-intuitive. * Significant Delays: What used to be a quick exchange of a name and date of birth now takes two to three times longer. The automation hasn't streamlined the process; it has added unnecessary friction. * Lack of Support: This new system feels like a punishment for the customer. It makes getting vital information extremely difficult and creates a barrier between the patient and the pharmacist. I hope management reconsider this "upgrade." Pharmacy services require a level of personal care and efficiency that a flat-panel screen simply cannot provide. And this particular pharmacy has a wonderful staff who have always provided great service.

Buyer, beware!! I…read moreused to have good luck at CVS pharmacy. I always use the app to fill prescriptions and pay for them. My husband was picking up one prescription that I had already paid for and the clerk filled another that I had not wanted. He wasn't sure if I needed it or not and wanted to be on the safe side by picking it up. He was charged $80 when i usually pay four dollars. He went back within a few days trying to figure out why this had happened and they told him there was nothing they could do. I called and they said they could have swapped it out for a different plan like good RX and it would've only been $25 but it had to have been done within two weeks. Unfortunately it is now past that time, and they will not do anything. very disappointing that they would not support their customers and would happily charge $80 for something that is normally four dollars and not take responsibility for what their employees are telling their customers. Very disappointing. Walgreens assists their customers by making suggestions when they pick up their prescriptions and the cost seems out of line. CVS obviously does not do that as the manager Phuong told me today. Please be aware and consider using Walgreens if you are able.

They will save your payment methods without your consent. Then process medication refills without…read moreyour consent and drain your bank account negative. And afterwards, Good luck getting your bank to work with you to get your fraudulent charges back and the over draft fees reversed cause even though they FRAUDULENTLY stole my payment information and stored it in their system AFTER I TOLD THEN NOT TO FOLLOWING NOT ONE BUT TWO OTHER INSTANCES!!! Vintage pharmacy refused to work with my bank whatsoever so my bank "can't do anything else". DO NOT FILL YOUR MEDICATIONS HERE! The pharmacists may seem nice and like they're eager to help.. until they aren't and they completely screw you over!!!!

Last minute on a Friday before they closed, this pharmacist stayed late and filled a prescription…read morefor my 11 month old son so we could have it over the weekend. He was thorough in making sure my son's medical history was correct so we could give him the medication safely. It's been a long time since a pharmacist was more than a check out counter. Highly recommend. These people really care.

Worst pharmacy. Scott the pharmacist is rude and can't be bothered with patients. I will never…read morereturn to this pharmacy.

I waited 15 minutes in line at the Pharmacy during which only 2 people were served. The 3rd clerk…read morewas then pulled away to help another clerk; then, no one was even working! Finally, after 2 customers who stood there at the counter for all that time left, without any scripts, it was my turn. They had my scripts and refused to give them to me; I have a Walgreens account and the clerk said I didn't. In spite of having my drivers license and insurance card she did not provide me my meds. DO NOT EVER G0 TO THIS TERRIBLE PLACE! They should be closed.