4/23/24 I was placed on Rosuvastatin back in February. My doctor ordered a 90 day supply with 3 refills. Not thinking, I called and said how come I didn't get a notification that my refill was ready. The nasty Pharmacist Manager Benita Kuthiaia said that I wasn't due until next month. I said I only have 2 pills left and I need this medicine. I said then you guys made a mistake in filling this bottle. She said it wasn't them, the medicine came from the manufacturer and it was on them. She went as far as saying it was my fault and that I must have taking extra doses. I said are crazy. Why would I take more than I am prescribed, especially when it's for Cholesterol. I told her that I never take medicine, but my doctor begged me because I needed it. I never put any drugs into my system. She said I don't know what to tell you, take it up with the manufacturer. For her to accuse me was unacceptable because I don't take any drugs. I had to go thru hoops just to get this straightened out and finally my insurance company was kind enough to call in another 30 day supply to get me back on track. Even he said why would you take more than your supposed to with this kind of medicine. I said exactly. He went ahead and called the pharmacy for me and told her to refill it for me. I went to pick it up and I wanted a better understanding and there were a couple of customers in head of me and one behind me. When it was my turn, I told her who I was and started talking and she said step a side and I'll take care of you after I take care of the next customer. I said I am a customer and it's my turn in line. I stepped aside and waited for her to clear the line. I said what are you doing, I was here before them and you said you'll take care of me next, but you continued to make me wait. Needless to say, I finally was able to get my refills and she said nastily to call Glenmark. They are the ones who manufactured the medicine. I ask to speak to someone hire up than here, but she said she was the head manager for the pharmacy department. I will be switching my pharmacy!!!!!! ChinaMarie7165@gmail.com read more

I'm grateful that I don't have to take prescription drugs. Because my experience picking up a relatives medication here has been sub par to say the least. My first few times through the drive through were ok. The staff inside seemed quick and helpful. But there was a glitch on one prescription that took way too many trips back to correct. It started when I went to pick up 2 but was told only one was available. We tried calling it back in and when I went back for it we were told it would cost about $90( it's usually free through the patient's insurance) After a few calls to insurance and her Dr we found out that the bottle from the last refill was said to contain 180 pills and should have lasted another 35 days or so. That's why the insurance wouldn't cover it. I couldn't figure out how that many pills could be missing, this was heart medicine so no way of abusing it. I had about 4 days left in the pill organizer so I looked at a pill, fairly large almost Advil sized. Then looked at this smallest size of vial and it dawned on me, there's no way that many pills could have fit. We didn't look at the original bottle when we received it( it was likely picked up by another family member anyway) but probably should have. We got insurance to ok another script and when I went ti pick it up I was charged $15, I'm not going to complain about that cost. But guess what, this container was the largest size vial. I told the tech and he advised me to bring back the original empty vial. I took medication back to patient and refilled pill box and noticed the new pills were similar but different. Same size and color but larger and with a number 41 on them instead of 40. This same day I drove back to the pharmacy with the empty bottle and not the one I had just picked up. Well, I was told I needed both. It would wait until the next day, a Saturday and when I got to drive through with both bottles in hand a large poster was covering the window stating that there was no pickups or prescriptions filled on the weekends due to no pharmacist being on duty. I had heard of the shortages on the news but didn't realize it was that bad. So on Monday I went, but the pharmacist had just went on her lunch break, so again, no pharmacy business could be conducted. The next day I got there an hour before the lunch break and provided my two vials for comparison and correction. A few minutes later the tech brought back the small empty and larger vial, with several pills missing it seemed. He said it was fixed. I was like wait, what? He called pharmacist over to explain. Well, this newest prescription was misfilled. We were given pills that were twice the prescribed dose. The right pill was smaller that's why the bottle seemed a little more empty. But what about the missing pills from first vial? The P said there was possibly a second bottle given to make up the difference, but that would have had to be marked on the vial and in their records, it was not. The P finally asked me what I thought she should do to make it right. I said give us the month of pills we didn't get the first time. She agreed. Had she not agreed this would be a one star review. Here's what I learned from dealing with this location. Count the pills in every vial you get here, and match it to the pills you still have to make sure you are given the right script. Also possibly avoid any pharmacy that does not have weekend hours. It's amazing to me that a large chain like this can run a pharmacy only 40 ish hours per week. And in a fairly densely populated neighborhood. read more

Always enjoy going into this Walgreens to shop. They are all very friendly and help find items we may need. Always a joy. The older blonde lady takes time out to get to no my family. read more