I have recently completed a total of 3 appointments with Kathleen. She has created eyebrows I have…read morenever really had. Her professionalism, compassion, and skill has rectified a situation that has always caused me great concern and embarrassment. I can't say enough how her consideration for both aspects of the procedure, both medical and visual results, alleviated my apprehension and anxiety, and reassured and comforted me. I am thrilled beyond belief with the results. I recently went swimming and didn't feel self-conscious! I highly recommend Kathleen, her colleagues and her studio.

From the owner: Permanent Makeup by an RN specializing in soft natural looking cosmetic Micropigmentation tattoo…read more and Paramedical Skin Corrective Pigmentation. Do you want to wake up in makeup? ~ Would you like beautiful eyebrows? ~ How about waking up with perfect eyeliner. ~ Beautiful full lips are a reality with permanent makeup tattoo liner or fill. Do you need areola pigmentation after breast surgery? Areola/nipple pigment restoration after mastectomy? AREOLA restoration after mastectomy is my specialty. Do you have scars, vitiligo, bald spots or alopecia? SofTap® Permanent Cosmetics is the most natural way to look your best, 24/7. We specialize in the SofTap® hand method use 100% disposable hand tools to gently and delicately implant permanent color into the skin. This method is minimally invasive, highly controlled, and produces the most natural looks you will ever see in permanent makeup. Kathleen also has extensive training in all types of permanent makeup including machine and hand Microblading methods. Kathleen can give you anything from a soft, virtually undetectable beauty enhancement to a complete pigment reconstruction of areola/nipple or missing eyebrows. Permanent eyeliner is gentle, long-lasting, and permanent lips are soft and full. The results are so natural you have to see it believe it.

Quick and easy to find exactly what I needed! Associates were helpful and efficient. I love the…read morerecycling program they have at the front of the store. It's the first of its kind that I've seen!

Nice selection, especially for fragrance, but they could really improve on the customer service. I…read morewas in the store for about 20 minutes and no one greeted me or approached me. One positive is that they do have a recycling program for used up product containers. See photos.

Pretty okay but rude staff when i came in looks like they don't want my business because i had my…read moreMuslim mother with me.

I visited Sally's in Westgate Plaza on June 6, 2025 and while the woman at the register greeted me…read morea new security system in the store asked her if security was needed at the front. It felt like racial profiling. I have used that location longer than she has worked there and now I will not be comfortable at that store. I was there for about 15 minutes or so and a few people came in during that time but I didn't here the security system while I was there. I will not go back to that company.

This place is amazing. It is very clean and overall has a very great atmosphere. As for how my hair…read moreturned out, it is amazing (see photos below). They also care about you more than making a quick buck. I was planning on getting a relaxer but Nicole told me that wasn't necessary based on my hair type. Overall a great experience.

I called to make an appointment. As a new client, I was asked a few questions about what I wanted,…read moreand what times were best. I scheduled something for two weeks out. As soon as I hung up the phone, I received an email confirming the appointment with a click to sync it to my calendar. I received 2 more text messages reminding me of the appointment, the week before and a few days before. I felt like they knew we already. I arrive ontime and Nicole was finishing up a hair consultation. My wait was less than 5 minutes. During my wait, I took in the atmosphere. Clean, Comfortable and with neo-soul playing. It felt like there should be a speak easy in the back room. I was not prepared. I didn't know what hair style I wanted. I explained my habits and desires. Nicole brainstormed with me until we found something that felt right. It was a true hair consultation. Now that she understood my goals, I told her to do whatever she thought was best. I had no idea what color or cut I was going to come out with. But, as I requested she gave me something, professional, colorful and low - maintence. The color was much more than I have ever achieved with SoftSheen-Carson. This was professional! My split ends was gone, dry hair-is now moist, layers and precision describes my blunt cut. But most of all the up keep is easy. I will be going back. This was worth every penny.

My fave place to go for hair supplies! I started doing my own braids and twists a few years ago and…read moreI've been to I wanna assume every hair supply from here to Schenectady around here and this place hands down always has everything I'm looking for. Also idk her name the girl at the register who had Afro space buns one time, her hair is always so amazing it makes me wanna go back and buy different products LOL. Also price wise this place is definitely within my budget as a broke artist. I also find they have the newest trends pretty soon after they've started going viral and they always have new designs and products I didn't even think I'd be able to find. Good assortment of colours and styles honestly my favourite beauty supply

As a white woman with super natural, ethnic hair, I have never known how to properly care for my…read morehair. I have been dying and bleaching and cutting my hair since 14 years old. I then met a woman of color and asked her respectfully if it would be weird or misappropriattion for me (as a young white woman) to get braids in my hair to help my natural hair grow in instead of shaving my head or spending thousands on extensions. Her response? "Hell no! Go to BSW and get this this and this and I will do them for you!" When I tell you, I walked in this store and was overwhelmed, I'm not joking. I found the first store associate I could (young girl whose name starts with an N) and asked her to show me around the store, and asked her all the questions I had (a lot). She was so patient with me and understanding. She brought me to the braiding hair section where I was able to ask more about length and material etc. I picked out the 3 colors I wanted and she also brought me over to the fast slip on and off wigs! I ended up buying a really cute wig also and have never been happier with the experience I had. I highly reccomend!

Such an incredible shop! Owner Theresa has such a beautiful…read moreshop, offers a ton of different scents and products, and truly goes out of her way to make customers feel welcome. I went in to get a jump start on holiday shopping, and I was so happy to find so many different scents. I got several gifts, including lotion, soaps, bath bombs and more. Scent-wise there's something for everyone, including floral, fruity, seasonal scents and even ones made from beer and spirits. There are also candles, soap holders, local art, and so much more. It's a fantastic shop in the heart of Troy. Shop small and support someone in your community, and get incredible gifts too!

This is a great shop fully of wonderful scents and sights. This is a great place to get gifts…read morejust for yourself or for others. The store is beautiful with the rows of colorful soaps. I have gotten bar soaps, bath bombs, and jar candles and all have been fantastic. Theresa (the owner) is spot on with the scent profiles and the product designs! The bar soap scent even stays fragrant for the whole use of the bar - it still smelled great when there was only a tiny piece left.

I went for a deep tissue massage today with Erin. I have never been so pleased with a massage!!…read more I am by no means a massage snob, but I do work on my feet a lot being in the service industry and working with a residential painting company 40+ hours a week. I also suffer from severe migraines and sciatica. Every masseuse I have been to always asks where I want extra attention but I've never had anyone deliver like Erin! She has a lot of knowledge in the area and has taken extra courses to provide AMAZING relief for people who suffer from pain like myself. She not only focused on problematic areas through massage, but she also helped me with stretching. Erin is super friendly and spectacular at her job. You can tell she takes a lot of pride in her work and really enjoys it. She went above and beyond for me today. I can't thank her enough. I will be continuing to book with her. HIGHLY recommend seeing her!

Sadie is an amazing massage therapist. I highly recommend her. And wow! The spa is so nice!! The…read moresauna and the general vibe is super relaxing! Love love love it. Will definitely be back

Slowest pharmacy anywhere. The pharmacy itself is too small and has little storage. They often…read moreare out of stock for my scripts and have to order. Both the drive-up window and instore pickup lines are long and slow. They are understaffed but even if they had enough staff there is nowhere to put them. The physical pharmacy space itself is tiny. The retail store is large; one would think that the pharmacy would deserve larger and more efficient space. The instore waiting area is not well lit. The worst thing, though, a pharmacist there told me that Eliquis and clopidogrel (Plavix) are the same thing. They are completely different drugs and act in different ways. Be careful of any advice you get from a pharmacist there.

Needed meds ready for pickup. Was assured that they would be ready the following day ... turns out…read morethey didn't even look to find out if the meds were available. When we returned we waited in drive through as the ONLY car there for 20 minutes to be told that these meds weren't available anywhere in the area until the following week. I should've known that this Walgreens is incompetent and unreliable as they've failed to deliver on other services in the past. Now we're without necessary meds and leaving the state. Good riddance you inconsiderate, consistently incompetent idiots.