I have been coming to this outlet for easily close to ten years and it's really gone down hill…read more There is still a really nice selection of brands like MAC, Estée Lauder, Bobbi Brown l, and more. However the discount is just not what it used to be, and a lot of products they sell are expired. Yesterday when I went in there was three girls working and all three stood at the cash register and did not greet or help anyone who was in the store. It was bizarre to see them just carry on a conversation about a friends wedding, laugh loudly as they talked negatively about people, and purposely avoid eye contact with customers. So many people walked out after only being in the store for a few minutes. It's sad to say I don't see myself going back very often anymore.

I have used Shannon for all my hair and makeup needs since I moved up here from the NYC area 5…read moreyears ago. I have never been disappointed in any of the services and Shannon definitely takes the time to make sure your hair leaves healthier and certainly more beautiful than when you go in which I always appreciate. I also got my makeup done once for a special occasion and I must admit- I looked fabulous!

Loved my haircut by Shannon. Nice atmosphere. Price was higher than i was used to but worth it!read more

We have recently been to other Sephora's in the area and have been very disappointed with the lack…read moreof decent customer service. This store, however, was a breath of fresh air thanks to Lissette! She immediately came over to offer us her help when we arrived, something that didn't happen at all at the Eastview store. After making sure other customers were taken care of, she helped me by recommending products based on my needs and product discontinuations, gave me a sample to try for a new product she thought I would like, and matched my skin to a product I needed. Her positive, open, and knowledgeable demeanor was everything we could have asked for in a Sephora store. If you need makeup excellence and a great customer experience, find Lissette at the Sephora in JCPenny's!

I love this store!!! I usually buy everything online, but I come here because I love it! It's a…read morehair product lovers dream. :) They do not have a lot of evening hours, so I usually go on Mondays because they're open until 7. They have a helpful staff, and the girl working this week helped me with a few things. I love Biosilk, and they had a great BOGO on it this month. They always have different specials and shampoo liter sales. I've tried all kinds of different things just because they were on sale and looked interesting. You need a cosmetology license to shop here, and the discounts are great. It's much less than you'd spend at a salon. Be prepared to empty your wallet if you go though. I want one of everything!

Just got a facial from Olivia C today! She was so informative, gentle with my skin, and when she…read morewas done left me GLOWING!! i feel fabulous. Definitely recommend THANK YOU OLIVIA!!!

I've had laser hair removal by Jill and she is wonderful! She's very knowledgeable in this field…read moreand she made me feel comfortable before/during/after appointment. I highly recommend her!!!

Jill provided me with multiple amazing services. First she shaped and waxed my desperately sad…read moreeyebrows. Then she performed the Awaken Signature Treatment facial. She took her time and almost put me to sleep between the cleansing, exfoliating, massaging and moisturizing. We wrapped up my services with a brow tint. My brows look incredible and my skin is literally glowing. Jill is a consummate professional and empathetic provider. Thank you so much!!

Dr. Catherine Whipple is the best Ophthamologist in Rochester, NY. I highly recommend her. She is…read morevery thorough with her exams, explains clear and understanding evaluations. I had one small problem with my stitches in one eye after my surgery and Dr Whipple met me right away at her office and fixed it. She is the best!

I have been seeing Dr Whipple as a surgical patient and her wonderful aesthetics staff for several…read moreyears now. I have never questioned or felt pressured in any of their services recommended or performed. I LOVE everyone of them and their new office is Beautiful!

I refer everyone to Theresa. She's the best. She's the only dermatologist I've seen that actually…read morelistened to my concerns without throwing irritating products at me. She has completely transformed my skin. Although the products she recommends can be pricey, they do really work. She's very kind and professional as well

I first went to Theresa several years ago at her old location. She accepts insurance, which is…read moreawesome considering most do not in the area. Knowledgeable about all the latest skincare, she takes the time to thoroughly check and evaluate your skin and explain what she sees and how to best treat it, including holistic methods if that's an interest for you. A few years ago, it was clear I had bad interactions with different ingredients in products, but we didn't know which they what. Theresa uses a special system of skin testing that comes from Canada and will give you not only what you're reacting to, but gives you lists of current products on the market that contain it. When I moved back to DC, my excellent dermatologist there had never heard of this testing program and wanted to purchase it herself. I'm now living in New England and as family is local here, I figured why not come back to Theresa versus try my luck with another? Her front desk staff is super warm and friendly and fit me in quickly. Her new office is super cute and there's even a fresh juice bar inside. Her esthetician does consults for different services, including makeup using the highest quality products. They've got an event coming up on 12/15 that will show off some of the great services and products they offer. I highly recommend people check it out.

I have been going to Dr. Obourn prior to her move to the new location and I can't say enough great…read morethings about her & her team. Noelia gives me my hydro facials, micro needling with PRP and derma-planing. She does a truly excellent job. She is very thorough and gentle and my skin looks better than ever. I really don't know what I would do without her expertise! I have also used the services or Eleni for Morpheus 8. It hurts like heck but the results are truly miraculous. I highly recommend LCC.

Dr.Obourn is wonderful. She has amazing knowledge & training to provide services that you can't…read morefind anywhere else in the area! I've seen such a huge difference in my skin thanks to her! I LOVE Microneedling, HydraFacial & of course Botox! I've also have filler in my lips. I wouldn't go anywhere else!

Dr. Deboni is an excellent doctor. I went in to replace both implants, one being ruptured. Love my…read moreresults. The nurses and staff were so kind and professional. All good after 3 weeks. Best surgeon around!

Andrew was amazing. We did quite a bit of filler and he was consistently checking in with me. It…read morewas better than not being in pain, I was actually comfortable! He kept the mood light while focusing totally on the job. I have never been happier with a cosmetic outcome. Thank you Andrew!