Yep. Just like Haywood Regional Hospital a decade ago, this pharmacy had a breakdown two months…read moreago. It started with a simple phone call to refill a medication. Did that. My husband told me to call back to set a pick up time. Tried, but couldn't. I thought that was a little odd. We went to pick it up. We were rudely told at the pick up window that it was not ready because the CVS computers were down. And, we were told that the medication wasn't in stock. I was perplexed and worried about withdrawal symptoms. I asked what to do. The employee replied with rude words again. My husband parked the car and I suddenly wished he wasn't a human-grizzly hybrid. My brain nor body wouldn't let me catch up with him due to fear. He told a different pharmacist that his at-the-window pharmacist was rude. You know how it is- placating words to move us along. They did offer to give us some of the sought after medication if we brought the bottle in. We pondered that, but decided to wait for their computers to be fixed and to see if our original request had been received within their data banks. So, I called again either the next day or two days later to see if my daughter's prescription was ready, or if I had to resubmit the refill. Of course, it got even more bizarre. First, the woman told me that my daughter's insurance was no longer valid. (That problem got solved.) Then, I was told that I had to request from my daughter's medical provider that they authorize an override for this medication. Huh? Isn't that CVS's job? (In fact, it is.) When I called my daughter's nurse to do so, she definitely thought it was weird. She called up CVS and got even more weirdness. I am withholding the name of the employee whose shenanigans created unneeded work for others. Maybe she is related to the rude employee and was seeking revenge. We have switched to another pharmacy now. I will say that once they gave me a free, three-dayish dose of another medication when I forgot to renew it. That is good, but not good enough for me to go back to them.

WAITED FOR AN HOUR TO NOT BE SEEN AND CUT IN LINE. They canceled my appointment and skipped me…read moretwice when I waited

I'm still crying as I type this, I have never been so humiliated. We've been shopping at Publix for…read morethree decades, and I knew Carol Barnett personally, but i will never again return to THIS location-despite the sincere apologies from the very kind store manager and a very sympathetic CSR Savannah - because ONE rotten apple employee. After a fabulous afternoon birthday tea with friends, I popped into Publix Waynesville. The lines were long, so I opted for self-checkout. Packing bags , I was admittedly was slow and deliberate as I am not good at "bagging". I also looked to note that items were being rung up properly (ex. BOGO) so it probably took me about 5 minutes to ring up a full trolley of goods and pack them. As I was placing the receipt into my purse and preparing to vacate the spot, an employee came up and loudly announced that she "did not see me ring up my paper towels" and demanded the receipt. This is something that she HAS THE TECHNOLOGY to check without uttering a word to me. It was an obvious attempt at public humiliation (why?). Several people put their head on a swivel to see the drama of someone loudly being accused of shoplifting paper towels. I wanted to crawl under the register and die, but I could only manage to hand her the receipt and put my head down. After the employee saw her obvious mistake, she only said "okay, thank you" and handed me the receipt back. I asked the monitor standing nearby "why" she did that, to which she gave no reasonable explanation. I barely made it to my vehicle before I broke out in tears and phoned my husband, who instructed me to return all the groceries immediately. I will give credit where credit is due and say that both Savannah and the store manager on duty were very sympathetic and understood how in this very small town, this would be utterly humiliating. They apologised profusely and the manager even offered to walk me and my groceries (that I didn't return) back to my vehicle. Regardless, the embarrassement of being falsely accused in such a way as to shame me publicly - when I did absolutely nothing wrong, has forever ruined shopping at the Waynesville Publix. Thankfully, I still have Sarasota Publix.

This is an amazing supermarket. I live on the west coast,…read moreconsequently Publix Super Markets aren't available to me. I was here as a tourist and I needed a few things from the market and Publix was right there, so I went in and I was blown away by the cleanliness, spacious aisles, and selection of products available. Food, dry goods, and drugstore items are all available. Grocery stores are not my favorite stores to go into, but this visit was a treat. I like it very much.

We usually have to wait at least a week (sometimes longer) for meds (compound Tylenol) to be filled…read moreand I was unaware that this was routine. I left a review because I thought that we were regularly having a hard time filling compounded Tylenol. No one ever explained to us that there was another step required beyond our doctor sending over the prescription. We simply did not know. That lack of knowledge on our part lead to a negative review. It was a negative review so they called us. Ashley was immediately confrontational on the phone and called me abusive, although she was the one berating me. That being said, Ashley was absolutely cruel and callous over the phone, even taunting us "Goodluck" getting our meds and laughing for us to have. "Merry Christmas. Hahaha (a wild thing for a pharmacist to do) and hung up on me. All wildly unprofessional. I even called her back and attempted to reconcile although her behavior was abhorrent. It clearly did not work hence this second review. This is no laughing matter. Just kind of sad honestly. The other woman there seemed very nice. We will have to find a new place and I suppose that is what is best. Their management needs training. That's the bottom line. Disappointed more than anything. There are other compounding pharmacies. We will be fine. I wish them well, and thank them for their guidance after the fact and for the good luck wishes!

I am very grateful for Kim's Pharmacy. The staff make all the difference. I came from a larger town…read moreand had an important medicine compounded to exclude an allergen that is included in commercial preparations. Kim's took over providing this special compound for me without missing a beat. I have been gradually moving all my prescriptions to Kim's, even though I have been going to the same commercial/chain drug store for decades. There is no difference in the price of regular prescriptions to the chain stores, so why not opt for the personal touch? If you're always in a hurry, or only refill your meds when you're completely out, or you like to peruse the various and sundry items typically found in the retail sections of drug stores... Kim's isn't that. Kim's is a solid health and well being community support system. The drive through check out is incredibly convenient, and it's nice to get off of the hustle & bustle of Russ Avenue or Main Street.

Love love this retro place!!!! Love atmosphere! Wonderful help and there egg creams are fabulous!!!…read more Great place for shakes ice cream and more!!! Please go and have fun!!! And an egg cream yum

CLOSE THIS PLACE DOWN!!!! 100% HORRIFIC!!! Do NOT waste your time here!!!…read more ANYWHERE is a better choice than here!!!! This is ran more like a dive bar by drunks than a pharmacy. Dive bars are better places than this!!!! I moved here and wanted to establish with a pharmacy and chose this one because it looked historic and like it was a locally owned and operated business. I prefer to support local businesses. HERE is where family legacies and business's DIE. The customer service is so severely lacking that I had to wonder if it was a bad joke. They lost my prescription and decided not to fill it anytime within a week of dropping it off. They decided to verbally attack me as a group of three against me and try to dominate the narrative that their incompetence was some how my fault. They violated HIPPA and did not protect my medical information. I don't know how they keep their job , unless they are family. And if they are family then their family are rolling over in their graves and the ones alive must be ashamed by the disgusting display. I do not understand how they are in business unless their customers are loyal to previous owners/family members. Or their customers are afraid to speak or otherwise don't have a voice. Because these people do not understand or CARE about the job they are doing and the service they are providing. They held in their ability medicine that could save my life and treated it as an option. A OPTION that they didn't feel was worth anything but a bad attitude, and a combative behavior I have only seen from drunks in bars. This place is a disgrace!! A disgrace to the pharmaceutical profession! A disgrace to the wayneville community! A disgrace to the Hazelwood Village! A disgrace to their families! and to themselves!! Shame on you! Go be a bar keep! The lot of you! You are seem best suited to being bouncers at a dive bar then the people who can hurt or terminate the delicate medical conditions of people who need their medications. Find GOD!!!! He is lacking in your life severely. Go to church. Doesn't even deserve one star. This place needs to be closed down. My heart aches for the elderly and vulnerable people in this community that must be suffering from this place just to get their medications.

Wonderful local pharmacy. These people really take care of you. They go out of their way to make…read moresure everything is right and fast. I've never had to wait more than five minutes for anything... Excellent customer service I wouldn't go anywhere else.

That place has got to be the worst Walmart I've been in I just place a pick up order for 145…read moredollars and they canceled the whole order cause they had to substitute every item in my cart every item then placed a temporary hold for that amount that could take ten days to lift it. Then to make matters worse I tried contacting them to figure out what's going on and everything's automated and you get the run around that's crazy I won't be shopping there again

It is my own personal opinion, they committed FRAUD. Here is the reason why I say that. I…read morecanceled my membership with them a month or so ago. For the life of me, I don't know how they didn't get the notice that I canceled. When I ordered groceries to be delivered, they told me they could not deliver to my address, yet they break into my account and take money for a service they cannot provide me. To me this amounts to fraud and just outright greed. How can you take money from a person who has canceled in the first place, and second of all you take money from them for a service you cannot give them. This is so shameful of Walmart. But it does not surprise me. They are just money hungry bleepers! This is exactly why I stopped shopping there sometime ago

Guys are pretty rude and short tempered. They did their job in getting me a new CPAP but gave me…read morethe wrong size mask and head gear. I got home and noticed it. I never opened the bag since I knew I'd have to return it. Drove all the way back over there to find out that he had opened the bag switched out the size and bagged it back in the bag with the wrong size label. He never apologized for my inconvenience, instead just acted like I was stupid!

I am writing this review for my mother. She started paying for an oxygenator in 2015. Humana said…read moreshe owned it after 5 years (2020). She learned this in August 2022 when she was moving and had to transfer her services. Mountaineer Oxygen Services continued to charge her from the point at which she owned it until August 2022. They claimed she signed a paper for "extended service" which they did not have a copy of and my mother said she never signed. When she explained that she owned the machine according to Humana the associate said she would have to talk to the owner. He came out a few minutes later and told her she could have the oxygenator and gave her two filters and some hoses. She had been double billed several times over the years for various things. This company took advantage of an elderly woman for years. I will update this review if they bill her again in September. I encourage you to look at other reviews before choosing to do business with this company.