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    Walk Fur Me

    5.0 (1 review)

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    13 years ago

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    Aspen Arbor Animal Hospital - My sweet Rocco.

    Aspen Arbor Animal Hospital

    (77 reviews)

    I love this vet hospital. Everyone is so friendly, the place is always really clean and it's…read moredoesn't smell like animals at all. They price everything fairly and usually quote us lower than some of the other ones in the area. We have made appointments with just about every vet at this location and they are all extremely experienced, caring and knowledgeable. Unfortunately a couple years ago we had to put our dog down and if you've ever had to euthanize a pet you know how hard it is. We were able to go into a private room that had been set up to feel more like a room in your home, it didn't feel medical. There was a couch, carpet and tables. It felt like they went above and beyond to make us as comfortable as possible, which we really appreciated. Afterwards, they let us stay in there as long as we need to. A week or so later we received a card from the entire staff and a clay footprint from our dog. They really do care about you and it shows.

    It took me a while to figure out what's wrong with this place, because it's insidious…read more The whole operation here seems designed with the intent to mollify you into leaving quickly so the vets can hide their lack of expertise and make money off the next guest. When you sit down with a vet, they seem to be out to lunch. They don't engage with any videos you show them, don't put much stock in your perspective or concerns as a pet owner. They ask very few questions and rush to end the appointment without considering the animal's overall medical history. The vet barely speaks to you, as the human. Spends the whole time cooing over how cute the pet is, talking to the pet, to the point where it's difficult to even get a word in edge wise. Frankly, it seems like a patronizing and deliberate tactic to avoid answering questions. They suck up all the air in the room trying to make you and your pet feel so cute and special, but when you finally do get an opportunity to ask a question, the vet seems annoyed, the response is quick, thoughtless, and non-committal. No advice given, doesn't seem concerned, doesn't take things seriously. The vet chuckles and tosses out a boiler plate response with no professional recommendation. Doesn't ask if you have any more questions, just goes right back to baby talk with the animal. It honestly seems like they don't know what they're doing. I came here looking for professional advice and I feel we were coddled, manipulated, patted on the head, and sent out the door. I got home and realized the side effects of the treatment my cat received were much worse than expected... and really common. The vet told us nothing about them. At this point, googling things is more useful than going to Aspen Arbor. And way less expensive. And I don't close my phone feeling like I just got scammed. After reading other reviews, it seems that condescension, misdiagnosis, poor comprehension, inadequate communication, and failure to take things seriously are common practice here. And it sounds like they've killed a couple pets as a result. Oh and lastly, when you get there, the doors don't have buttons. The two front desk agents will sit there and watch you as you struggle to get the doors open. We obviously are done here and will be transferring our medical records to Care Animal Hospital.

    Walk Fur Me - petservices - Updated August 2026

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