It took me a while to write this review because I thought I should cool down about it before I sounded nasty. I had an emergency trip I needed to take and I just couldn't get back in time to walk my dogs. I had never used a dog walker or a boarder before. Based on the reviews here I called Walk It Like A Dog. I gave them a lot of credit for taking me on as a new client last second. They came to our apartment a few days before and Rich and Tristan were awesome. They were definitely the kind of guys I would go have a drink with and my two dogs really seemed to get along well (which is odd). So I made extra sets of keys and left a check and instructions on my table and felt great because my dogs would be alright and I could take my time. In hindsight I should have called to confirm that morning, but it was only two days since their "meet & greet" so I thought I was OK. It was a good thing my event ended early and the traffic gods were on my side so I was able to return within 12 hours. I came back and found that the check was still there and the leashes had not been moved. They didn't show up at all! I was fuming and called Rich directly on his cell phone. It took him until the next day to find Tristan and figure out why he didn't show. The only response I got from Rich was "I'm really sorry, man. I don't even know what to say". I immediately requested my two sets of keys and told them to lose my number. When I picked up my keys from his shop, they threw in a $20 gift card, like that would make up for not showing up. I also recently got a follow up email that Rich's iPhone was stolen and not to worry "WE DO NOT KEEP ALARM CODES IN THE PHONE, just your name, number and address" That makes me feel soooo much better. read more

When I was searching for a sifting litter box, I stopped in here to see if they had one. They didn't, but the girl at the front desk took my phone number to see if the owner could order one for me. A few days later he gave me a call, we talked about what I was looking for, and the next day it was at the store for me to pick up. He even texted to let me know it was in. read more

I rated it 4 stars out of five, because there are more brands of foods, and some products I'd like to see them carry regularly, and I think their poo bags are a bit overpriced for a 4-pack, but I definitely prefer coming here as opposed to Accent on Animals, the other pet-supply store in walking distance to my apartment. I love their support of the local animal rescue, PAWS, and they have fantastic customer service. Though my pit bull is terrified of the resident store cat! read more

I don't use their dog walking services, so I cannot comment, but I do shop there for my dog food and treats (and toys occasionally). My one dog has horrible stomach issues and usually cannot stay on the same food for more then three weeks. Rich, the owner, gave me some samples to try, including the Verus fish formula. We've been feeding this food for what seems like forever at this point. It is extremely reasonably priced and they always have what I need in stock. They carry a variety of foods, but not too many mainstream brands but I love getting the Three Dog Bakery treats for my two and I find their stomachs don't react like they used to to their old treats and food. I also love the variety of high quality toys they carry. I find that they last longer and my dogs love them. I also like the fact that they are eco-friendly. They email you your receipt which I prefer than paper receipts I just throw away. read more

5 stars for customer service. When they first opened, they did not carry a hard to find food that I had been traversing across town to pick up for my dog with allergies. Knowing that I was local, they started to carry the food, yay. Over the New Year holiday I ran out of food. Meant to pick it up, forgot. First time I have actually ran out of food and when I realized, it was too late....holiday weekend and the store was closed. So I borrowed some food from a neighbor...not ideal because it wasn't the special food...and I called / e-mailed the store to see if they could help me over the holiday weekend and sure enough after coordinating his hectic walking schedule, he contacted us to meet him at the store to pick up the food. Thank you Walk It Like A Dog! read more

I both shop at the store and use the dog walking service. They have a limited but choice selection of premier dog foods and treats. They deliver! I can't say enough about the dog walking service. I signed them on to walk my dog in the last weeks of his life when he was no longer interested in doggie daycare. The walkers were so kind to my old boy and even carried him up and down the flight of stairs to my apartment when he could not do it himself. I do have to recognize some of the issues raised by some of the people who have given bad reviews. My experience was good because I am more than little obsessive about my dog and checked in with the dog walker regularly during by text to make sure there was no problem about timing. read more

I am a regular shopper and ad hoc user of their dog walking services. I buy my food here, which was recommended to me by Rich, the owner, after a discussion about dry skin and soft stools. The food my dog eats now is also local (bonus) and she loves it and has not had issues since starting to eat it. The store always has a supply of what I am looking for, and prices are reasonable or at least competitive for what other local stores offer as well. As for the dog walking services, personally, this is where they shine. I'm not a regular 5 day a week walk needed person. I do however travel on short notice or need them for random weekend walks. I have scheduled walks with little to no notice and only once was unable to get a walk scheduled. They are always accommodating and work to find a way to get my dog into their schedule. Their walkers, especially Lucas, are so great, my dog loves them. I also like their walk technology which emails you when the walker arrives and leaves and is done via scanning a code in your house - which makes is very hard or impossible to cheat the system and shows how long your dog was walked and/or with someone. read more

Hands down this has got to be the best dog walking company in Philly. I have used them exclusively for the past year and a half and have always been impressed with their professionalism and commitment to customer service and my pet's safety. I have a difficult dog who bit one of the walkers once. The owner, Rich, went right over to complete the services for my dog. Another time I left them the wrong set of keys and was out of state. Rich and I were on the phone back and forth until everything was settled - he arranged a locksmith to come and made sure my dog was okay. I trust this company with my crazy little pooch (which says a lot)! Their communication is stellar and the system they use makes me feel comfortable with leaving my dog home for short trips. It is absolutely worth the price for the quality of services they provide. They have a lifelong customer in me ! read more

I would give them a million stars if I could- this is such an excellent service! When we adopted our puppy, we didn't quite realize how much time we were out of the house. Having someone come mid-day gives her the exercise and attention that she needs to keep herself happy and occupied. The staff are fantastic. They are really quick to respond to schedule changes/additions, super sweet to work with, and really patient with our high-energy little lady. I also love the tech they have with their service. Being able to make schedule requests online and leave comments about where things are in the house is so easy. It also brightens my day when I get my check in email and daily report about how she did!! Their prices are very competitive, and I just trust them 100% to take care of our puppy. I would recommend Walk It Like a Dog to anyone! read more

Great dog walking service. You aren't required to have a regular walking schedule. When you need a dog walker, you simply log on into the system and schedule your walk. My dog is very happy with her dog walker. read more

I've been a Walk it Like a Dog Customer for over a year and they have been a LIFESAVER! I'm in the military and with my current duty I'm often subject to unexpected overnights at work and sometime a few weeks away from home. No matter what the challenge, Walk It Like a Dog has flexed to my needs and stepped up every time. They show incredible personal care with my dog (and often my fiancee's as well)...neither of which is the easiest dog to walk! Every one of their walkers has done an exceptional job by us and I can't praise them enough. Thanks Rich and the gang! read more

This place has a dog walking service but recently opened up a retail store around 2nd and Moyamensing. I can only speak to the store. I'm a fan. The neighborhood has really been missing a quality dog food store. I'm relieved to a) be able to walk to get dog food and b) stop shopping at Monster Pets with it's puppy mill dogs. The owner, Rich, has been really helpful to me on two occasions now with dog food selections. The guy knows his stuff. The store is also fairly priced for being a boutique. I hope this place is in business for a long time to come. read more

We used their walking and delivery services when we left town over Labor Day weekend. I want to start with the best part: Our flight was delayed coming home and I called the owner in a panic when I wasn't sure when we were going to make it home. He called around to find our keys and someone to let our dog out, but then decided that since he couldn't get a hold of anyone he would go and let our dog out himself as soon as he was able. I was so relieved and impressed that the owner of the shop and service would go out of his way to help us out. We contacted them one week before we were leaving and they were able to put us on the schedule with no problem. Two people came over to meet us and the dog a few days before we left. They were very sweet and patient with our timid dog as well as comprehensive in going over everything with us. They offered to scoop the litter, feed, and water our cats while they were coming over too. They offer to text when they come over with updates and my only issue is that I only received text messages in the mornings. I think the evening walker had saved my cell phone number wrong in his phone - I am certain they made it over twice daily. Walk It Like a Dog definitely lived up to my expectations and I would not hesitate to use them again to take care of my animals while I am away. read more

We contracted for overnight service from Walk it Like a Dog. The fee is $70.00 per night. With other dog sitters, that includes at least three walks per day and play time. Walk It Like a Dog charges that for the sitter to just SLEEP AT YOUR HOME. My dog was left alone for twelve hours a day, because the owner never explained what was NOT included for $70.00- The dog sitter, at the end realized this and being humane took Louie out. This dog was out of his mind when we got home. Poop and Urine on the rugs, some of which the sitter cleaned up, because he had no place else to go. Needless to say we would never use them again. This guy is money hungry. read more

A few weeks ago, something came up and we needed a last minute dog walker on a Sunday afternoon. I contacted a dozen places, got auto-responders from a couple, and Rich was the ONLY ONE to write me back a real response. I told him our situation, that we wanted to set up a relationship with a dog walker for when this happens in the future, and maybe have regular appointments for someone to come over and take our dogs out. Even though it was last minute, he said it would be no problem and we set up the meet and greet on the day before we needed the dogs walked. At this point he knew that we were still unsure about needing someone on a regular basis, but we wanted to keep our options open. He was fine with that. This, again, makes Walk It Like A Dog the ONLY place in Philly that will take your dogs out on a weekend without you having to set up regular, weekly appointments. No one else will take you on as an as-needed customer. Before he got there, Rich called me to tell me that we actually live outside their coverage area. It was only by a few blocks, but they do have this information on their website. In my frenzy to find someone last-minute, I overlooked it. Rich said that even though this was the case, since he had committed to take our dogs out on that Sunday, he would still do it. I really just can't say enough about how awesome that was. He basically did us a huge favor and he hadn't even met us yet. He came over as planned for the meet and greet and spent as much time getting to know our dogs as I think he would have spent if we were coming on board as regular, weekly customers. He took his time warming up to our very shy puppy. He made sure she would be comfortable with him before leaving and didn't rush her at all. He answered all of our neurotic questions, said exactly what he would do, and when he left, we felt our dogs would be in great hands, even with a stranger. Sunday came and Rich walked the dogs as planned. He called to let us know he was there, and called when he left. Our dogs got to pee and we got peace of mind knowing we weren't subjecting them to a long day without being let out. I can't say enough about Rich and Walk It Like A Dog. If you're in the market for a new dog walker, absolutely give them a try. I hope they'll expand into our area so we can use them again. read more

Absolutely stellar pet sitting. Rich and his people have taken care of our two cats twice, so far, when we've gone away for extended weekend trips. One of our cats is on prescription food and was on medication too, this past trip. Rich and his folks made sure the visits were timed correctly for the medication schedule, and they sent very friendly, detailed notes after each visit, including comments that only could've been made by someone who was being very attentive. This last trip, we were camping and had no internet or access to email, so the sitters sent really nice, detailed texts after each visit. The whole operation is great. So reliable, so easy-going, and so affordable. read more

I have used Walk it for over two years for both of my dogs Mon-Fri. They are seriously the best. They honor every request I have made and I am nutty about my dog babies. They use an app that allows you to get emails when they arrive and leave with notes about the walk. The owner Rich is friendly and accessible over email or phone. I have never had a complaint. I have used them for over nights while away as well as daily walks and care for my cat as well. You can't get a better dog walking service then this. read more

Great and dependable service. Our dogs were very happy and relaxed when we returned from vacation. Their use of technology is awesome and their communication is excellent after every visit. read more

What an unbelievable service Walkitlikeadog provides. So consistent- I've relied on them last minute and for planned vacations - they never disappoint!!! read more

i recently started using Walk it Like a Dog as my dog walker due to a great referral from a friend and I'm very happy with the service. After meeting Rich and saw how well him and Bud got along, I knew he was the right person for the job. The service is phenomenal and scheduling is a breeze. Rich also gave me a menu for all their products which is great because I can just call in an order, and the next day when I get home from work, I have all the dog and cat food I need along with some great treats. Shipping is free, and they carry the best dog and cat food you can find and it's the same price or cheaper than online pet food outlets. I'm looking forward to using them for over-night pet sitting instead of leaving it up to my friends and family. Great services, great people and great products! read more

Happy so far! Ryan has been walking out crazy monsters for 30 minutes during the day and they seem happy.

One Sunday afternoon, I decided to take my dog for a nice long walk up to Walk It Like A Dog. I heard ok things about it and I was in the mood to spoil my pup so we headed out. After walking in the door, the gentleman behind the counter didn't look up at me until I said hello to him first. After a couple minutes, he decided to offer my shy Italian Greyhound a treat and when my dog backed away he seemed irritated and walked away. I stayed anyway, looked around for a bit but in the end I left with out purchasing. They didn't have anything that was out of the ordinary and I wasn't pleased with the customer service. I'll stick to my neighborhood dog store where they are always super helpful and happy to see me and my dog. Thanks anyway, Walk It Like A Dog. read more

Rich and his crew are wonderful and reliable. I work long hours including nights and weekends and they were always able to accommodate my needs. They always leave the house clean and I loved their technology that showed when my dog was walked and how it went. And my dog always seemed happy when I got home, which is the most important thing. I had a previously terrible experience with PhilaPets, so I was happy to find a dog walking company I could depend on. I recently moved, and finding a new dog walker was the saddest part of leaving Philly! read more

Very knowledgeable staff. One of the only places I can find Annamaet Dog Food, which seems to agree best with my Boston Terrier.

My previous service "fired" my dog Maggi. She is a senior and does require special attention. I asked my vet for help. He found Walk It Like a Dog for me. I couldn't be happier. Not only does Walk it Like a Dog not consider Maggi a burden, but appears to enjoy having her as a client. Rich , the owner, assigned us Jessica Jessica is not only responsive to Mag's needs but is very loving and attentive. She frequently is making helpful care suggestions. I travel for work at times and feel so very comfortable with Jess being in my home with Maggi. I don't worry at all. I also love the company's technology: I know when an appointment has started and finished: I receive a report right away. Finally, the business includes a pet supply store, so anything you need can be purchased and delivered at the time of the walk. Great service. As you can tell, I really do love this company. So does Maggi: a 5 bark rating ! (probably 10 for Jessica ) . read more

My Fiance and i used Walk it like a dog for months and one day my Fiance caught Ryan letting our dogs in our backyard. We became increasingly suspicious when we got home after work and it seemed as if our dogs hadn't gone to the bathroom all day. Finally, I took off from work one day and waited at the neighbors house to observe Ryan walking my dogs. I caught him red handed only taking the dogs on a six minute walk! When I told Rich he apologized and professed to me that Ryan is an honest kid and that he was feeling sick that week. Rich proceeded to recommend that I take my dogs to daycare instead of using his service! The very next day he sent Ryan to my house again and my neighbors caught him only taking my dogs on a six minute walk again. Never using these losers again. read more

Love them! All of their walkers have taken great care of my dog, I never have to worry about him. The app to schedule walks is super easy to use, and I love that I get updates and photos from the walkers after each walk! The convenience and flexibility they offer is perfect for my always changing schedule. read more

A great place to get the right advise and great stuff for your pet. Fantastic staff Rich, Naomi and the whole team always have your pets best interest in mind. Great people and an excellent selection of food, treats and toys read more

They have a very user friendly phone app that makes scheduling pet visits for upcoming vacations an absolute breeze. Courteous and professional staff make using WILAD a no brainer. Prices are reasonable too. read more

So far so good! Walk it Like a dog is the only dog walking service that I know of that offers GPS tracking of the dog walk. This way you know exactly when, where and for how long the dog walk went. Rich first came over for a meet and greet and my dog loved him. Also, sometimes my dog gets excited and pees when you come in the house and they cleaned up the mess when that happened. read more

Literally could not be happier with this company! Rich ( the owner) came himself to meet our dog..he was fitting us in and told us that if his walkers were unavailable he would walk our dog for the time being. I rotate days and nights for my job so for about the last two+ months I was not scheduling. Rich emailed me asking if there was anything wrong with the service. There was not, I informed him of my schedule and he said that was fine, he would see the pup when we were back on days. We have also visited his store and love it. The petcheck technology is great so when I get a moment I can check in and see where my dog walked and the walkers leave little notes for you online. For example: he peed and pooped and we gave him his bone before we put him in his crate! Had a great walk! Bonus: I absolutely love that they walk the dogs by themselves. Every time I see a dog walker with 4 dogs I cringe! I highly recommend this service. read more

Just stopped in this afternoon to pick up something special for my dog's birthday. They were so helpful and very knowledgable about all the different products they carry. I ended up getting a beef trachea and a cookie for my pup, which she quickly devoured. Reasonable prices for the treats and the great customer service ensure that I will return again! read more

I recently moved into Center City, I needed a new dog walker and pet sitter. I discovered Rich at Walk It Like A Dog, and have been very impressed! I love the fact that I get an e-mail when they arrive, and when they leave...along with notes as to how my dogs did. When I travel, it is such a relief to know that my pets are well cared for, and not forgotten. My dogs love them too. read more

i would give them 0 stars if i could. owner doesn't answer or read emails. do not use them if them if you want your dog to get the services you request on the dates you request! read more

I've been using Walk it Like A Dog for about 9 months for daily walks. A few things have prompted me to start looking for an alternate walking service... the first being that the price of walks just increased due to"improvements to their technology". This is obnoxious because they don't need all the bells and whistles that they offer (scan in/out for walks, emails, etc)... a hand written note or a text from the walker would be perfectly fine. What they need is an owner who is responsive... maybe this means more than one person managing a pet supplies shop AND a pet walking service. I've also had some suspicions about my dog's walker... just little things like using my glassware for water (not to be mean, but seriously bring your own water bottle or something), tracking mud through my bedroom into my bathroom, leaving food wrappers on my couch and counters, etc. Also they have a gps tracker on the phone they use to scan in, which shows where they go for a walk. The walker consistently takes my dog 2 blocks and then back... for a 30 minute walk. Bottom line - I suggest finding a more grass roots walking service. This one is trying to be modern by using technology instead of just doing a good job. read more

Finding a dog walker within our area was very difficult, until our dog trainer recommended us to Walk It Like A Dog. The owner Rich came out personally to meet with us and took time to answer any questions...and as first time dog owners we had plenty. I cannot speak highly enough about our walker Nikki! Scout is always well taken care of and eagerly awaits her daily visit. You can tell they genuinely care about the dogs are are customer oriented with the technology they employ. We recently had a bizarre incident occur. When Nikki arrived she found a window broken above our dog's crate and glass scatter about. They went above and beyond their duties to ensure the health and well being of scout. They not only gave him a bath, but they also cleaned up the mess and gave him extra attention to ensure he was not acting abnormal. They are excellent with communicating with their clients! I would recommend this company to anyone looking for a dog walker and I eagerly drop their name whenever a passerby asks! read more

I am an independent dog walker in Queen Village area of Philadelphia. One day I was taking my charge, Mable, home and could not get in. Apparently the mailman accidently locked the side of the outer door and neither I nor Mable's person had a key. Mable's person worked in North Phila. area. While I was frantically trying to think of what to do, I had other dogs to walk (who had to be walked alone) Rich, the owner of Walk it Like a Dog, who I have known from the neighborhood, came by and said that I could leave Mable with him at his store. Which I did, with Mable's person's permission and she picked up Mable when she got in the house. Of course Mable was tickled to stay in a pet store! All that wonderful "stuff". This was such a kind thing to do and it was a big help to me. I trust Rich and I go to his store often for supplies. He was willing to help me out when I was in a bind and I must highly recommend his store and business to anyone and thank him for his help. read more