This service was recommended by Rick Steves in his Almalfi tour book. We contacted Luisa about…read morebooking a tour of the Almalfi coast. She was very accommodating and, as part of this discussion, we relayed that we would be coming to Sorrento from Rome. As part of this discussion, because we had a large group of eight, we figured out that it would be cheaper and a lot easier, to book them as a car service from Rome to Sorrento. So, we ended up using them for both the car service and the tour.
During this process, or arrival date, departure date, and total number of persons changed a few times. Luisa was non-plussed and accommodated each change easily. Great Service!
We were assigned Luigi Iaccarino as our driver from Rome. He is a very entertaining man! As we were looking to go to Pompeii from Sorrento, he suggested that we stop on the way, as there would be a break in the weather and it would save us about three hours round trip from Sorrento. We chose to do this and it only cost us an extra 10 Euros a piece for two hours at Pompeii. It ended up working out perfectly, and Luigi waited for us and was right where he said he would meet us, right on time. During the ride from Rome to Sorrento, he also frequently advised us of possible rest stops, points of interest, and possible places to stop to shop for local products, (yum limoncello!)
I think Luigi enjoyed our company, because he ended up being our driver the next day for our tour. Again, it was a great drive filled with perfect anecdotes and recommendations for stops. He went the extra mile, (should I say kilometer?,) and took us different ways that were less direct but had better views and stops. He was also very warm and open about his life, talking about his parents, where he grew up, his time in the US where he worked in the shipping industry, the death of his brother-in-law that made his wife ask him to leave that business, and his wife and children. He even drove us by his family's little market store near Sorrento and honked at his wife! Both Luisa and Luigi were a joy to work with and, if you do get Luigi as a driver, be sure to ask him why his nickname and his market is "Mezzanotte".