We had never used a professional pet sitter before, as our cat Harper is usually cared for by my…read morein-laws when we're away, so we were naturally a little nervous trying something new. From the very beginning, the entire process was easy, professional, and reassuring. Barbie, the owner, was incredibly responsive and took the time to answer all of our questions. We asked for her honest opinion about whether 15-minute or 30-minute visits would be more appropriate for Harper, and we really appreciated that she gave us thoughtful, unbiased advice based on his needs rather than simply recommending the longer visit. That honesty gave us a great deal of confidence that Harper's well-being was always the priority. Our sitter, Lindsay, was absolutely wonderful. She was kind, caring, and clearly took the time to get to know Harper rather than simply stopping by to complete a checklist. The updates after each visit were one of our favorite parts of the service. We received thoughtful notes and videos by text after every visit. We especially appreciated that everything came through text rather than requiring a separate app. The communication was outstanding and gave us tremendous peace of mind while we were away. We genuinely looked forward to Lindsay's notes and videos after each visit. Her thoughtful updates let us follow Harper's progress throughout our trip, and it was wonderful to see him become more and more comfortable with her. When she told us he had even let her pick him up, we knew just how much trust he had developed. When we arrived home, Harper was happy, relaxed, and clearly well cared for. Lindsay even left us a thoughtful handwritten note and drawing, which was such a sweet personal touch. We couldn't have asked for a better first experience with a professional pet sitter. We will absolutely use this service again and would highly recommend them to anyone looking for trustworthy, compassionate in-home pet care.

Our 2 pups loved Courtney from Superstar Pet Sitting. She stayed at our home for 2 nights and 3…read moredays. She was very affectionate with them both and allowed them to sleep with her as we do! Thank you - We will use you again.

Stacy is a lifesaver. She has been walking my dog for almost a year now. I trusted her from day…read moreone. As a nurse, I work long shifts and Stacy is kind enough to come twice to walk Barbie on those days. She has even done transports to and from doggie day care. All around excellent dog walker and great person to know in town. I couldn't be more pleased and Barbie too!

I'm so grateful that a friend introduced me to Stacy and Critter Sitters. Stacy is THE BEST!!!…read more She really cares about the animals, and I always know my little guy is in good and safe hands when I am away. Stacy is dependable and trustworthy, which gives me such peace of mind when I'm traveling. She always works with my last minute schedule and checks in regularly while I'm away, which makes such a difference. I plan to use her indefinitely, and recommend her to everyone I know who loves their pets as much as I do.

Melissa runs an incredible business. She is detail oriented, professional, and most importantly…read moreloves dogs. My dog is my best friend in the world and I trust Melissa and her team to take care of him. Since they started walking him, I've definitely noticed he is more calm and loving when I get home from work. Their service also helps me get through the day because I get a text with pictures or videos of the walk. My friends and family always comment on how cool it is that they leave a journal on my counter which documents each walk with little notes and stories. Melissa and her team have gone above and beyond to take care of my dog.

I do not know where to start... since joining Melissa's Mutt Hutt earlier last year, Melissa and…read moreher team were very welcoming and made it know they were excited for me to join them. Everyone is very helpful, training was informative, which lead to me never feeling uncomfortable branching on my own. I have had been lucky to work with great clients and their pups. I mainly board dogs in my home, and they are all well trained and have not had any issues. You should feel 100 percent comfortable having MMH take care of any of your pets!

I absolutely love Sandy Paws! My dog waits by the door for his walker to arrive and always comes…read moreback happy and tired (which he definitely needs!). Every walker I've had over the years clearly loves dogs, and they always send a personalized update after each walk along with the most adorable photos. Since we only have one dog, the group walks are also a great way for him to socialize with other dogs in the neighborhood. It's so cute when we're out walking and he spots a buddy from his walks, they immediately gravitate toward each other. I couldn't be happier with the care and attention Sandy Paws provides!

I have a bit of a.... stubborn.... Bulldog (Winston)and Serena and team do a fantastic job at…read moreproviding both walks and pet sittings. Sandy paws is the only service I have tried where Winston is actually super excited when he sees them. Her team is attentive, caring, reliable and extremely professional. They even offer this amazing service where they pop in a few times a day to feed and hang out with him when I am away for long day. I cannot recommend Sandy Paws enough for your pet!

We are so happy to have found Genevieve out here in Kanab. She truly is a blessing. She is prompt,…read moreloving and caring. Our dogs are definitely a handful. She sends texts and pics updating us throughout the day. For most of our outings, we do not have a signal, she has never let us down. We are grateful beyond words to have a trusted friend/ family member! Highly recommend.

Genevieve is the best!!! We were on vacation in Kanab and needed someone to walk our pup while we…read morewere out visiting the national parks. She took great care of our baby and we feel as though we made a new friend. I would highly recommend her for any of your pets needs. She is super sweet and our puppy loved her.

We absolutely love Grateful Dogs, we have 2 labs that have been there for 2 years now. Everyone…read morethere is SO friendly and the dogs are always so happy to go. I tell people its their Disneyland ! In addition to the dogs having fun, the employees really do care about the dogs. Our younger lab has a medical condition, and they are always on top of everything there, so I do not worry when we leave them for days. They noticed a sore on his back leg that had clearly been there and I missed seeing it, told me as soon as I picked him up. I totally trust them to not only love our pups while we are gone but also keep them safe. Thank you Grateful Dogs for everything!

We are so caring about dogs. They really took good care of Rocky. They have a very thorough process…read moreto ensure that from baby gets adjusted.

Contract Discrepancies/Sitters Lament on Working with Them…read more I thought I would enjoy this experience sitting with Meowtel. I had a client contact me for a booking of many days with a start date between 24 hours of the booking. According to Meowtels cancellation contract "Cancelation within 24 hours of the start date": No refund will be issued for cancelations within 24 hours of the start date. The sitter will keep 100% of their planned earnings. We appreciate your respect for your sitter's time" Well unfortunately for me, they did not honor this at all, as the client just decided to stop communicating with Meowtel after booking and putting their credit card on file. Apparently contracts mean nothing to this company. They also take 30% of my fees, and I do a free "meet and greet" which I dont get paid for. They offer no ACH banking and you are forced to get your money through Paypal. In the end, some of the clients I have worked with are very nice, but the organziation really screwed me in the end. In response to Meowtels comment, here are the refund contracts spelled out here. "Cancelation between 24-48 hours before the start date*: Customers will receive a 50% refund, and the sitter will receive 50% of their planned earnings. Cancelation within 24 hours of the start date*: No refund will be issued for cancelations within 24 hours of the start date. The sitter will keep 100% of their planned earnings. We appreciate your respect for your sitter's time"" I dont see any special clause here

Meowtel is cruel to their sitters. I was hospitalized for an emergency for 3 weeks for my…read moredisability and unable to contact the company as I had none of my belongings during a reservation. They sided with the customer and deactivated my account. Yeah, sorry for being ill and being hospitalized. You should have more empathy for your sitters. My sitter listing is called Feline Haven and I had wonderful reviews yet I was still deactivated. I was cat sitting for more than a year with Meowtel and had always felt supported by the team, but I'm really disappointed in them. Before I was hospitalized, I knew I was sick and could possibly be hospitalized so I arranged for another sitter to take over the reservation and even was going to drop off the keys to her. However, it was an EMERGENCY when it finally happened and I could do nothing. Sitters, don't get sick or have life problems if you don't want to be chased off by Meowtel. I sent emails and texts informing meowtel and providing proof that I was hospitalized as well, but apparently there's no sympathy for ill folks. Edit: Meowtel, please reach out to me and tell me what account violation there was as I was not previously informed what was violated. Thanks. I was only told about "issues" surrounding the reservations, but not explicitly told what they were. See emails attached. What findings were there? I truly doubt this company is that cold hearted and I thoroughly enjoyed my tenure here, so please do let me know. I do want to keep my support of this company but I cannot do so if I'm deactivated vaguely. I wish I didn't have to post this, but I am extremely heartbroken and disheartened.

I was very pleased with Sitter4Paws. Wonderful dog walkers who always showed up on time. I would…read moredefinitely use this business again.

Just wanted to start by saying I never had a pet service watch my pets before. I'm a huge cat…read morelover and never thought my precious cats would be in good hands with a large pet service. So I feel so lucky to have found Sitter4Paws!!! I first spoke with Ryan and I was so impressed. He spent 30 minutes on the phone with me just making sure he knew everything about my cats and how to best sit them and make sure that they weren't just taken care of but made happy and loved!! I'm going on vacation soon and it is soooo nice to be away knowing that my girls ( kitties) are in the best hands they could be in. No anxiety here! I'll end off with saying one of the best parts is that the sitter sends us lots of photos of our kitties to show that everything is being taking care of and their as happy as can be. Eric Bruskotter

Unclear what theyre looking for in a dog's temperament. Gave our dog 7 minutes, said he couldn't…read moretake queues from other dogs. Probably should've been concerned about the other dog growling. Apparently growling = okay. Being excited meeting new dogs in a new place = unfit temperament for this business.

I brought my 1yr-old puppy in for a temperament test, and within 5 minutes the supervisor came out…read moreand said she had "too much energy," was getting in other dogs' faces, and didn't respect boundaries. Let's be real, she's a young dog in a brand new environment surrounded by unfamiliar dogs. Of course she's going to be excited. That's exactly why people come in for these evaluations in the first place. If your facility isn't equipped to handle high energy or young dogs, that should be clearly stated upfront on your website. Instead, I paid $40 for what felt like a pre judged, rushed dismissal with zero effort to actually assess or work with her to get comfortable. What was more disappointing was the lack of care or professionalism. No one asked about her behavior history - other than does she not play well with dogs, supervisor didn't use her name, and she was immediately taken to the back with a slip lead and returned minutes later with a blanket judgment. There was no constructive feedback, no suggestions for training, and no guidance on how we could improve and come back. For context, she regularly goes to dog parks and plays off leash without any issues. Overall, the experience felt unwelcoming and transactional rather than thoughtful or supportive. Just a heads up for other dog owners, you may not get a fair evaluation or any refund if your dog doesn't fit their expectations. Which should be free, then if they pass you pay.

At the last minute I had to find a pet sitter and found Fancy Tails thru social media. After…read moretalking with Tracy I realized she is a true pet lover:) because my Bruno is a Service Dog I knew she would take good care of him, and he'd be safe and happy. After I spoke with Tracy I told my friend that I was going to the event with and he said "I know Tracy, she is highly recommended and has a stellar reputation with taking care of our furry friends. While I was at my event she sent lots of pictures while he was on his walk and hanging happy with his new puppy friends, it gave me peace of mind. She even offered to pet taxi him back to me when I returned home. 5 stars to Tracy & Fancy Tails

Tracy watched Princess Buttercup while I was having surgery. As the name says, she is a Princess…read moreand requires such treatment. My dog is super picky who she chooses to like and be nice to, and Tracy took her in with open arms to help me out during my time of need. She's local which I love and had so many great reviews online. This is also her only and full time job which was also very important to me when searching for the right pet sitter. I used a Vet Tech once, but I preferred Tracy over the VT because she has all the time in the world to spend cuddling with Buttercup (and she has vet tech skills)! I will be using her again. Grateful to have found Fancy Tails.