Thank you for taking the time to respond to my review on google. Unfortunately, your reply has…read moreadded to the discomfort of my experience rather than helping to resolve it. As someone who works in management and customer service, I was hoping for a professional, empathetic, and apologetic response that acknowledged my concerns. Instead, the tone of the response felt defensive and dismissive, which was disappointing. My original review was written professionally and with the intention of voicing my experience in hopes of constructive improvement. I have nothing personal against anyone at the clinic. However, being met with hostility rather than understanding does not reflect the level of care, respect, or professionalism patients should expect--especially in a healthcare setting where feeling safe, heard, and respected is essential. I would also like to clarify the statement regarding my insurance. I was very clearly informed that I was waiting due to a clean room, not because of insurance-related issues. Referencing my insurance instead of acknowledging this miscommunication further demonstrates a lack of accountability. Additionally, mentioning having a biracial child does not negate or invalidate my experience. While representation and inclusivity are important, that statement raised additional concern, as it does not address the issue at hand and should not be used as a defense against a patient's lived experience. There are many free and accessible resources available that offer guidance on responding to reviews from a professional, business-oriented perspective rather than from a place of personal emotion. Utilizing such tools could help ensure future responses are constructive and aligned with best practices in patient care and customer service. I am sharing this feedback not out of malice, but in hopes that the clinic will reflect, take accountability, and move forward in a way that ensures all patients feel understood, respected, and safe.

Love Black Oak Clinic, Megan Black is so inviting and knowledgeable when it comes to cosmetic…read moretreatments! I always love how it turns out. So happy she's here in Broken Bow!

Very courteous and very quick. In and out with meds from attached pharmacy all in about 30 minutes!read more

We are from out of town and needed a doctor urgently. We walked in and were seen within 15 minutes…read more All the staff and Dr. McHenry were wonderful, so helpful and the pharmacy attached is an even better plus!! We highly recommend this office to everyone from Broken Bow and those passing through.

I moved back to Idabel maybe 5 years ago. My youngest son was 2 years old and he was running a…read morereally bad fever. I took him straight to Dr. Gregory's office. As soon as Dr.Gregory seen how sick my son was, he quickly gave me medicine to give him and let me get my baby home and in bed. I have been taking all 3 of my kids to Dr.Gregory ever since. I can honestly say, Dr. Gregory is the best Pediatric Doctor in Idabel, Oklahoma. Keep up the great work, Dr.Gregory. You know the best way to keep our kids safe and comfortable when they are sick. We Love You Dr.Gregory!!!!!!!! The Best Pediatric Doctor in Idabel,Oklahoma. Well, In my opinion he is.

10 experience! We are from out of town and I needed my daughter to be seen quickly. The front…read morereception was quick to help and very friendly. Office staff was so friendly and Dr. Gregory was awesome! could not recommend enough, just wish we lived closer so that we could bring all of our kiddos to him. He was quick to diagnose and provided the medication necessary to treat my daughter's illness. We will come back anytime we are in town! Thank you Dr. Gregory and office staff- yall were top notch!

Best doctor in the county, hands down! Lauren Roberts really cares about her patients and takes the…read moretime to see what you need, whatever the case, mental or physical. I wont go to anyone else as long as she is in practice. I also recommend sending any of your love ones there. Just one visit and you will see how she is a grade above the cut!

I surprised my boyfriend with an in-cabin couples massage with The Bendy Beaver for his birthday,…read moreand it was honestly the best massage we've ever had. We live in the Dallas area and get massages regularly, so we have a lot to compare it to. They brought everything needed and offered to move things around in order to set up because we had a small space. The massage itself was incredible. The pressure was perfect, and they worked areas that many massage therapists usually miss. It was one of the most thorough we've had and truly felt like a full-body massages. I highly recommend booking with them! I also saw a review claiming the therapist isn't licensed so I questioned this, and during our visit he actually showed us his license, so that claim it's a bogus review. Thought it was worth mentioning bc I know bad reviews can turn people off and they don't deserve that. Everything about the experience was professional and we will definitely be booking again if in the area.

They done a great job and was very professional. Will definitely recommend them for future serviceread more

This facility has been under new ownership and management for tue last 2 years. it's going to take…read moretime to get everything lined out but we are working on it. I am the Rehab Director at Broken Bow Health and Rehab. we have a completely new therapy team u see a new managing g company. in the 3 months since NOVO Rehabilitation has assumed control of the rehab portion of BBHR, we have improved the return to home rate greatly. We are in the process of establishing a fall prevention and contracture management program in order to improve the lives of our long term as well as rehab residents. It is a process that takes time. I encourage you to come check us out and I will give you a personal tour of our facility and will introduce you to the staff. Jon Stuart, PTA/DOR

I just had the.best.massage.of.my.life at Body Temple in Dequeen, Arkansas!! I was in town to visit…read morefamily and was having issues with my neck and upper back.

Great staff, amazing massage therapist. Prices are extremely reasonable, highly recommend this spa.read more