I had a great experience at this Ace Hardware!…read more We just moved to the area. My husband has been working on a project to connect a water purification system from our kitchen sink to our fridge. We tried stopping at this Ace Hardware but found that they are closed on Sundays. We then made the long 30 minute trek to Lowes to get a part. After walking up and down several aisles we finally located the aisle with the parts we needed, however, (without plumbing experience) it can be very easy for people to pick up the wrong part. We bought the part believing it to be what we needed and with zero employees available to help us at Lowes, we went for it. We made the long 30 minute ride back home from Lowes and tried it out. It was the wrong size!! We were so frustrated! On Tuesday, we decided to give it another try. We were going to drive all the way to Lowes again, but remembered Ace Hardware is just minutes away from home. Fingers crossed it wasn't too late...It was almost 5:00 and we didn't make note of their hours the last time we stopped by on Sunday. We pulled up and they were open!! =) The moment we walked in the front door, we were greeted by the cashier who asked if she could help us find anything today. We had no idea where we would find this tiny metal connector part so we showed her the part we bought from Lowes and she pointed us to the exact spot where we could find those parts. We began eyeballing each of the parts to try to figure out which one would be the correct size. After a few minutes the cashier asked us if we needed any help. We didn't want to bother anybody so we just told her we were fine. A moment later, Al (another Ace Hardware employee) walked up and asked if he could assist us in finding the part we needed. We showed him the part from Lowes and told him we got the wrong size. He asked us about our project and once we told him what we were attempting to do, he knew exactly what size we needed. He helped us understand the differences in these plumbing parts which answered a lot of questions we had. He even opened the package for us to ensure the part fit the connector we brought with us to give us peace of mind in knowing we were not purchasing another part that wouldn't fit. We got home and got everything connected perfectly and our fridge now provides extra purified water and ice! =) I never get that kind of customer service at Lowes or Home Depot. FYI: Currently, their hours are Monday-Saturday 7:30 a.m. - 6:30 p.m. (Closed on Sundays). Thanks Guys! We appreciate your kindness and willingness to help!

Nice people, helpful. Glad to have it and appreciate hours open after work as we always have…read moreprojects!

Ace is definitely the place of the helpful hardware man. The staff here is wonderful. I needed some…read moreitems and I was confused on the prices, they scanned my items without hesitation, told me the prices and I bought the items that I needed, plus I found some nice and sturdy hickory wood canes ( a must have for those of us with knee and leg injuries). The place was well stocked, well lit and very clean. Five stars!

Don't feel like driving to FWB or Destin for the big box store? Try Ace Hardware first! This…read morefriendly neighborhood Ace has all the basics. Every once in a while you can find decent bargains, especially on Craftsman products. They also have a small supply of Traeger pellets and products. Worth checking out!

Ace Hardware on 11176 Emerald Coast Parkway in Destin, Florida truly went above and beyond for us…read more While hosting a large religious retreat at the Hotel Effie, we had several last-minute hardware and supply needs, and Justin was absolutely amazing. He made sure we got every item we needed quickly and efficiently, and even arranged delivery directly to the hotel, which was a tremendous help during such a busy event. Although Ace is a well-known national brand, Justin and his team make the experience feel incredibly personal. They approached every challenge with professionalism, urgency, and genuine care -- solving one problem at a time and making us feel like a top priority throughout. Exceptional customer service, reliability, and a personal touch that is hard to find these days. Highly recommend Justin and the entire team at this Ace Hardware location!

Great location for just about anything needed while away camping. Early to late hours a plus!!read more

This is a great place to shop particularly if you are renovating and older home and need trim or…read moresiding from that time period. They are friendly but may seem rude, to the point. What do you need? They are a primary source for many builders. They do free delivery of lumber orders to the local projects. I don't remember the threshold but it wasn't high. Pricing is competitive for most items, sometimes cheaper than the big box stores, particularly when you have to drive 15-18 miles, try to find someone to help and find they may not have what you need. Give them a chance, smile and tell them you need help. I know they'll help and give you a fare price.

I have shopped at this location 7 times since moving to Niceville almost ten years ago. My first…read morefour times I was met with an incredibly rude and damn near aggressive cashier. He would laugh at any time I should show any hint of ignorance about lumber or fasteners or whatever else I'm not an expert in. As a customer, I had thought I'd be greeted with help rather than sarcasm and disdain. Then, I had two more experiences that were much better, in that the newer cashier was simply silent. Had nothing to add, nothing to offer and I thought, "this, at least, is an improvement over the last guy". No insults, no being talked down to, and I was pleased and thought maybe this isn't such a bad store after all. My FINAL experience... I'm the only one in the store (customers/employees) wearing a mask. I'm fine with that, I don't think anyone should have to wear a mask if they don't want to... but I WANT TO! And I don't want to be given an attitude from the cashier (who was kind and pleasant to all the other customers) for ANY reason. But this guy was openly hostile from the moment and I said, "good morning" and he mumbled back "mumble mumble F****** S*** mumble mumble." He was openly sneering at me, yet took the time to cordially answer another customer's question in the middle of our interaction (a question that she was actually asking a completely different employee). The management here is apparently willing to put their worst employees at the front and I'd rather drive out to Fort Walton and not be treated like straight up garbage. Having said that, the gentlemen in the back area where I collected my purchase were a mixed bag. One of the them helped me load my truck and was VERY careful to not do any damage inside the vehicle. I thought he was great. The other one, not so much. See the cashier... he had told me to wait at dock 2. But when I approached dock 2 and asked if the ONLY PERSON there could help, he laughed while turning away from me; and while walking away - pointed behind himself at a forklift nearly 30 yards away and said, "maybe that guy will help you." Maybe that guy will help me? F*** this place, I'm never coming back.

The folks directed me to the correct piece of equipment to do the job quickly and efficiently…read more I described the task at hand & they knew exactly what was needed.

Steve is very knowledgeable about the equipment and really cares about the customer experience. I…read morerented a chainsaw once and broke the chain twice and he gladly exchanged it for a fresh saw each time. The stump grinder worked great, and recently i was installing sod and he recommended a tiller instead of a sod cutter, which did the job perfectly. Look at my yard!

i've been there four times now, I'm very impressed with their inventory. The counter personnel…read morehave been extremely helpful as well as the mechanics on any questions I had. I and I'm extremely satisfied with my purchases from them. As I looked around their chainsaws and their selection of lawnmowers and power tools, I thought their prices were very fair. The chainsaw I purchased (Stihl) they immediately serviced it and made sure it was running properly, and then made sure I knew how to start it! Again I am very happy with the service I received there, and I was treated well regardless of the size of my purchas.

Over charge atleast 2k over on mowers. Average wait time for anything is 4-6 weeks. Repair service…read morehas yet to fix anything I've taken them. Including a Husqvarna weed eater less than a year old and used only twice. Common diagnosis is unrepairable. It was worth driving 20 mins anywhere else to get the mower I wanted PLUS ACCESSORIES for 3k less than what they quoted for basic model with front runflats. Don't know how they are still in business.....

Kevin Reeves crafted our stunning bathroom cabinets using premium Designers Choice cabinetry, and…read morethe project has just been completed. The cabinets are not only visually striking but also of exceptional quality. We're thrilled with the flawless installation and the outstanding professionalism of the Kevin Reeves team.

Speculataur service! I was incredibly impressed by the sales rep I talked to, their knowledge of…read morethe product choices was incredible. I was remodeling my kitchen after a water leak, and Legacy was able to get me a good deal on my cabinets. Even after the install, I was able to call them to fix a loose cabinet door. Highly recommended to anyone looking for quality service!

We wanted a clean, fresh look for our outdated kitchen renovation. Tom was able to take our small…read morekitchen and open it up to the living room. Pictures do not do it justice! The white cabinets are gorgeous and well constructed. We love the quality and finish and couldn't be more pleased with the result! I highly recommend Seaside!

Randy and Tom Stockings and their team did an excellent job of providing and installing the new…read morecabinets and entire remodel of our kitchen and master bathroom. They have a great team and we enjoyed working with them and Love our new kitchen and bath!