Made my large, "tired" 24 year old exposed aggregate driveway look new again. Renewed a few rotted…read moreexpansion joints and hunted out and filled some spalled/ chipped-out areas, topping with the right color pebbles. Chris and his crew, using professionally outfitted trucks (I have never seen so many hoses) worked like a well oiled machine, power scrubbing with their enclosed rotary scrubbers, nicely washing down the house of any overspray and finishing with a mild detergent/ bleach. His attention to detail was shown at the end when every hose was washed and wiped as it was power reeled up.

Great service. Beautiful outcome. Did everything I needed but offers so many options. All completed…read moreon time. I'll use them again next year.

Terrible, just terrible. The tiles they installed had damage. The caulk and grout started cracking…read moresoon after installation because they used the wrong stuff for the given surfaces. They used two different colors of grout in the same rooms -- not per our request! We think they just ran out of one color and hoped we wouldn't notice. They are grumpy when you call for service ... if your can get someone on the phone. They finally sent a guy to repair our problems. Guess what? Wrong grout! We were told tubes of new grout would take days. Days??? A tile company doesn't carry grout? What shouldn't have happened in a new build took weeks to fix, repeated phone calls, and our being held hostage in our house...and now everything is cracking again. DON'T USE THEM!!!!!

the sales rep. was on time and professional at time of estimate. even though it cost a little more,…read moreI decided to go with this company. glad I did. the carpet came in 10 days and the installation crew was courtesy and knew what they were doing!! they cleaned up afterwards. This company meet my deadline and my expectations. I would recommend bay flooring to anyone.

Very impressed with management as they have helped us navigate the flooring back order that's…read moreoccurred! I'm excited to have the floors installed in a few weeks!

I spent over $10,000 on flooring from this company, which was installed by a subcontractor they…read morewere partnered with at the time of purchase. Although they stated they "did not do the install," the installer was directly connected to and recommended through them. Three years later, the flooring is separating and clearly showing signs of being installed too tightly, a known installation issue. Instead of standing behind the product and the partnership they promoted, the company has taken zero responsibility and has pushed the issue entirely onto the subcontractor. This is an extremely unprofessional way to handle a major flooring failure, especially given the cost and the fact that customers are led to trust their installer partnerships. Being passed around rather than supported has been frustrating and disappointing. I would caution anyone purchasing flooring here to get everything in writing and be aware that accountability may disappear if problems arise later.

We began our deck journey with DACAL around the end of January, 2026. We finalized the scope, and…read morepaid 50% ($13,450) on February 20th. We decided to add a screen porch a few weeks later, which understandably kicked the can down the road a bit. This is when (much like the references in the other one star review) communication began to suffer greatly, and eventually stopped, ALL TOGETHER, once we asked for our money back. We got ONE phone call, then we were ghosted completely. We called and sent messages through their website. Nothing. Keep in mind that we can prove that nothing had been purchased for this project. NO REASON for not returning my money. Seems pretty shady. So, this "Veteran Owned" company, has completely shafted a 100% permanently and totally disabled veteran. Our deck is an absolute safety hazard for my wife and I. I made that clear in one of the messages I sent. That I needed my money to get my deck fixed before someone got hurt. Nothing. Steer clear unless you're independently wealthy and care nothing of morals. Also, if you look, you will see that I write a good number of positive reviews, so don't think this is a one off. I'll also be sending this to WAVY TV 10, and the Better Business Bureau. Right now.

Amazing service and quality! The fence looks amazing! Don worked with me to help get my parents set…read moreup with a new fence and did an amazing job. Definitely will go back to them for any future work!

I had experienced a lot of soil erosion in my front yard, and as a result there were large voids…read moreunder my stoop, steps, and sidewalk. I was afraid that the stoop and steps would cave in or move without support underneath, so I wanted the voids to be filled in. I obtained a price quote from Concrete Jack, which has an office in Richmond but does work in Northern Virginia, North Carolina, Maryland, Pennsylvania, DC, and West Virginia. The price quote was reasonable, so I scheduled an appointment for them to do the work. I never saw them in person because they did the work when I was at my job during the day, but when I got home, I was pleased to see that the ground under my stoop and steps was now filled in with foam that provided support and kept animals and water out. If I had known about this service earlier, I would have advised my neighbors to use them rather than to entirely replace their shifting stoop, steps, and sidewalk with concrete for much more money. In addition, to foam jacking for sidewalks and driveways, this business also does foundation repair for homeowners and a variety of commercial repairs. Check out their website for a full list of services and photos of some of their past projects. * UPDATE: Months after I received this service, I put my house on the market to sell. The inspector said that the drill holes that Concrete Jack made in my stoop were for treating *termites*! I did NOT ever have termites, but the drill holes are just something to consider...

Although I was unable to use Concrete Jack for my particular job, I would like to comment on their…read moreoverall professionalism as a business. Bob came out to my home to take a look at the issue that I am having in my basement. He was on time, professional and a great listener. He did some measurements and together, we determined that this particular system would not work for my situation. Should I ever require their services for another job, I would not hesitate for a moment to contact them.

I contracted with this company to renovate an existing deck by adding addition support and new…read morecomposite decking. In general the job was done fairly well but not in line with the way it was described to me. Howard, the owner, said on day 1 that the worksite would be kept tidy and magnets would be used to pick up screws/nails - these things didn't occur to my satisfaction. While Howard was away tending to a family emergency, the crew seemed to knock off early and not leave the job site as they expected. Regarding the final construction- the decking was done well despite some challenges, as were the joist replacements. The additional support beams were completed with what might be called "old school" techniques, which was OK, but many of the beams (2x8) didn't physically contact the joists above, negating the intended purpose meaning those beams weren't supporting the joist above. This also made me wonder if the beams were jacked up as was described to me (in order to ensure the supports were carrying a load). I had to install shims myself to account for this (in addition to cleaning up refuse and construction materials such as screws around the deck and on our driveway during the job). In summary, the crew/company put in a great deal of effort but fell short on some key aspects.

Don't waste your time with this Company. Several years ago they promptly provided an estimate for a…read morepartial roof replacement. On January 14, 2021 I requested an estimate and received a promise to update the 2018 estimate within a bout a week. As of February 5th I have received nothing from the firm despite a followup email. Reviews on other sites indicate similar problems with this firm at this time. We advised the firm of our concern over their lack of response and therefore a lack of confidence in working with this firm.

I cannot speak more highly of Upward Construction and the work they did at my house in…read moreWilliamsburg. They replaced a badly weathered wooden deck and stairs at the back of my house with a beautiful deck and stairs made of composite material with aluminum railings. They also replaced the wooden fence (also badly weathered) surrounding the HVAC units on the side of house with vinyl fencing. I contacted Upward along with several other firms, and the owner (Tim Jones) got back to me by phone within a day and talked through the job. He then visited the site (I was away from the house) and within a few days, sent me a very detailed estimate that explained exactly the work that needed to be done. I then met Tim at my house, and he answered all of my questions and discussed options. Tim and team were ready to start the job in a couple of weeks and did a really great job. They prepared the steps and not surprisingly, discovered a lot of wood rot underneath; they completely rebuilt the structure underneath at an additional (but reasonable) cost. The crew was great. They showed up on time, were very courteous, and were very careful in their work, always cleaning up the job site at the end of the day, with a thorough cleaning when the job was done. The final result is just BEAUTIFUL and so much nicer than what was there before and should be pretty much maintenance free. Everything about this job went as it should, in that Tim was very responsive to any questions, communicated when there would be a delay (it took a little longer than expected to get materials), and made sure that I was fully satisfied with the final result. VERY HIGHLY RECOMMENDED!!*****

I'm very satisfied with the work that Level Up Tile & Flooring did on my outdoor patio. Over the…read moreyears, the grout had become cracked. Worse yet, it was badly patched by the home's previous owners. Bernard came out, inspected the situation, and gave a reasonable estimate. In a couple of mornings, he was able to remove the old grout, replacing it with an epoxy-like grout that left the patio looking much nicer. Check out the before and after photos.