I was doing a small remodel and needed carpet removed and replaced in a master suite ...from start…read moreto finish they helped me with everything. They arranged for the installer to come and remove the carpet and haul it away and install the new carpet. It was amazing because my project was done in a 2.5 week timeframe . They are so professional, nice, and helpful. I have used them in the past and I've always had a wonderful experience. Also, they have a fantastic selection of quality flooring materials. I so appreciate this business!

My experience with Conner's was quite unpleasant. The sales person, Jason, was incredibly rude,…read morecondescending and acted like trying to get me on his schedule to measure my carpet was a headache for him. He scoffed at me when I asked him about timing to measure and also installation. I called a few weeks later to discuss my experience with an owner or manager and was asked why I was calling; directed to another person and when I asked the lady if she was the owner or manager, she responded with, "Well, it depends". *Went to Cost Less Carpet around the corner and was treated with respect, they answered all my questions, flooring was installed 2 weeks later

I have purchased stone, tile and LVP from this place. They were helpful, efficient and…read morecompetitively priced.

When we stopped in to discuss this issue with the owner, he was rude, dismissive and even laughed…read moreabout our predicament. He expressed zero concern and just walked away. To set the record straight, we sealed the tiles regularly, as recommended, and still the product failed. Suggestion: Improve your customer service skills and treat your customers with some respect.

Very knowledgeable and helpful staff. Great selection of paints and painting supplies. I ended up…read morehaving to go to Sherwin Williams to get more paint (on a Sunday when Gary's is closed), and the price of Gary's was much better! With the above, why not support local business?? We'll be back once we start renovating the bar in our basement.

From the owner: Creative Decorating Solutions…read more Create the environment you have always wanted in your home or office with the help of the professionals at Gary's Paint & Decorating. Serving customers in the Walla Walla, WA area, we pride ourselves on providing a level of service that will greatly exceed our customers' highest expectations. Some of the products and services we can provide include: Interior decorating, Painting, Tile, Carpets, Hardwood and laminate flooring, Window coverings. Our team of experienced technicians at Gary's Paint & Decorating has the experience and resources necessary to provide you with the results you are looking for. At Gary's Paint & Decorating we will go the extra mile to make sure you are completely satisfied with every aspect of our service. We are fully licensed and insured for your home improvement project. Call Gary's Paint & Decorating today to find out how we can be of help to you!

I'm a resident at an apartment complex in Walla Walla. A while ago, while my sister & I were out…read morefor a walk around the property, one of their vehicles backed into a parking spot near where we were walking. He backed all the way until his rear tires were touching the edge of the sidewalk, and the rear of the vehicle covered at least half of the sidewalk. As he exited the van I pointed this out to him. He was vary polite and promptly rectified the situation. I appreciate that kind of behavior in service representatives. Thank you to the gentleman who drove that van for his polite and prompt response.

We've used A Glass Act for several years for our business. Jason and his employees are always…read morethorough with their job & respectful of our clients. They are as reliable as any vendor we have ever had. Very reasonable rates and they show up "on time every time". I would recommend them for any business or home.

Dave Murley is one of the best business people in the Tricities, and Murley's is a great place to…read moreget your floor coverings and tile. I'm a builder, and we do a pretty large volume of business with Murley's. Our experience is based on a large number of projects. First, Dave Murley cares. He is very involved and he thanks us for our business all of the time. He continues to earn our business by delivering amazing customer service and asking about products we would like to see and actually getting them in for us. We have had some emergency situations such as some carpet being stolen from a home right before closing, and Dave has stepped in and made things happen in an amazingly quick fashion. He has personally helped some of our folks by meeting them after hours or on a weekend when it was important. We have never had him not bend over backwards to deliver great service. Patty is also awesome. She is very knowledgeable and also works hard to deliver great customer service. If there is ever even a minor hiccup, Dave is involved and making sure things get taken care of, and that everyone is happy. Their pricing is very fair, and their selection is very large, and constantly changing and staying current. It's not a big ugly warehouse that you are left to wonder through by yourself. It's warm and inviting, with a lot of selection and help. Dave and Patty both know their products inside and out and can help people make wise decisions based on their needs and desires. As a builder we have floor covering and tile places trying to get our business on a regular basis. We have no interest because we know exactly what to expect from Murley's and there is no reason to change. They are truly the best of the best and I can't recommend them highly enough.

Truly a terrible, frustrating experience. My POC (Allie) absolutely refused to give me pricing on…read moretile and bathroom flooring I had picked out (unless I met with her in person, I guess?). She indicated that no printed, emailed, or texted pricing info was permitted, per Murley's policy. (Although that wasn't the case when I was pricing flooring with them weeks earlier). When I came in on a Sat, I was informed that no one else could provide me with the requested pricing on tile b/c Allie was off that day. Just crazy. I had already put $500 down to hold pricing on my 2,000 sq ft house flooring with Murley's. But b/c of the hassle when trying to obtain tile pricing, I ended up going elsewhere that day so that I'd be ready to meet with my bathroom contractor on Sunday with actual materials costs. I got pricing on everything I wanted in about 20 min! And they even met Murley's price on flooring. Let's just say Murley's worked REALLY hard to lose my business. But they did it. I'll never go back. And I can't recommend them in good conscience to anyone else.