So I never thought to leave a review up until this point, but I'll give it a shot. So 1st choice…read morerestoration came by our house in 2012 to clean up flood in our basement and repair everything. Once they left there were still chunks of drywall missing (which they never fixed). On top of that everything we had in our basement was essentially just thrown all over the place and left for us to clean up. We tried to reach them multiple times and it eventually got to the point where they would no longer answer their phone.

With respect to Lisa, 1st Choice may be project managers but check before you sign. Their web site…read morehas "13" pictures, which include one of a new truck and trailer, another is interior view of the burn out, so do they really have their own crews for a total rebuild? If you don't swing the hammer, you don't get to say "I did that.". What is that pink thing on the carpet in the mold room? Don't get me wrong I have the greatest respect for the people that do the real damage restoration work, I did some smoke remediation after the San Diego fires so I have a feeling for the work. Rebuilding is not remediation, check wiki they will agree. How long can this go on, BBB here I come. 21 days out on my job, will be billing 1st choice for storage.

We recently had a situation that needed water mitigation. The crew was on site within a few hours…read moreand were knowledgeable and walked us through every step. Very professional and friendly. Thank you so much Rolando, Landon, Ivan, Nick & Kenneth. I will always recommend your services.

Great quality service, kind employees who completed the service that was requested in a timely…read moremanner.

Fantastic service, friendly people and phenomenal results! My 25+ year old carpet which has seen…read moreits fair share of pets and kids over multiple residents is totally refreshed. Extraordinary value and they are very diligent and are willing to work with you. Thank you Continental!

I've only had my carpets cleaned so far, but wanted to share my experience in hopes that it might…read morehelp others. They only charge for what they clean so I didn't have to move all my big furniture. Bed/entertainment center/sofa we're all left in place and they cleaned around it. Bill/Kevin are very responsive, sent me an appointment confirmation, called me when they were on the way. Communication and service is 10/10. Value for the price is great, I highly recommend Continental Cleaning and looking forward to using them again in the future.

I just want to highly recommended this company for anyone trying to get your house fix from water…read moredamage or any other emergency in your house . Sean the owner is a very nice person to talk to and also works with you on everythink you need and want done in your house . And also helps you out when it comes to your insurance purposes getting everything handle. Tri city this is your man for the job trust me . 100% recommended

Sean came out to my house. I was worried about mold in my bathroom. Thankfully everything was fine!…read moreHe was very thorough with his explanation of what was going on and gave me ideas of things I could do to control the situation. He was very professional, thorough and knowledgeable. If I ever need these kinds of services again they will definitely be first on my list.

I disagree with the negative ratings. First Choice immediately responded to a water leak at my…read morehouse on a holiday weekend. They did initial damage removal, set up dehumidifiers and dryers. The problem came with my insurance company and different claims adjusters assigned. The manager, Barry, and other people, Nick, Darrel and others were very great to work with. I lost my voicebox two years ago to cancer, they were wonderful and patient with my current method of communication, as was Kaitlin the office assistant. My problem was not with them, but my insurance company and that created delays in my repairs. Had I known that was the issue, I would have paid immediately and delt with the insurance company later. They know what they are doing and are very cordial and understanding to my lack of speech. I would recommend this company but also advise for them at the management level to keep you completely informed. Many companies are waiting on insurance claims to be approved, however, insurance companies never want to pay out, just collect money. They did have internal issues, but not with the technicians, workers, or administrative staff, I am confident that this has been resolved.

Terrible water damage restoration. They didn't actually dry out or repair water damage in crawl…read morespace. They also cut a 2 foot by 3 for hole in the garage which they won't repair.

Run far away . Professional scammers. Aka ( custom restoration ) charge for full job and complete a…read moresixteenth of the job. They know how to milk and insurance that's for sure. Communication is horrible. Customer service even worse. Pricing is also unbelievable. hope you don't need the place for month's. Please save your selves the heartaches. Hire any other company.

They are fast, reliable and great at communicating with you. They will deal with your insurance for…read moreyou!

The guys at One Call are top notch! They we're with me throughout my entire emergency. They were…read morenever too busy to talk to me and explain any questions I had. I'm so thankful to see there are still people out there who want to do jobs the right way. The guy who did our repairs was Troy. He was so friendly and knowledgeable. He explained everything he was doing and was going to do. We highly recommend One Call, and especially Troy!

From the owner: Water, fire, wind, and mold damage restoration.read more

Hired these guts a while back to help make a few changes in my business. They did a terrific job…read moreand were the right price. I would recommend them for sure.

From the owner: Bringing over 25 years of experience specializing in structural building, remodeling, and ground-up…read moreconstruction.