Terrible service, very rude. Even after 1000's out of pocket and insurance claims on 2 vehicles after a hail storm. Pick somewhere else

Worst Mechanic, I've ever witnessed. Unfortunately it affected the person I care about, but please don't go here you will get ripped off. I wish they would think more about costumer service and giving a great job rather then doing bad to then rip people of their money. read more

worst mechanic I have ever been too so disappointing. Just another typical lying mechanic. took my car in for coolant system issues over the summer, they "checked" my coolant system and said absolutely everything was fine, that i was being overly aware of what was going on and my car was fine. next day check engine light for a bad coolant sensor. now in this winter my car wont get up to temp driving from burgettstown to DT washington.....THEY PUT THE WRONG COLOR COOLANT IN MY CAR! Never go to these people. they filter the google reviews. they arent an honest company at all. read more

$100 daily storage! $512 accident call out fee $125 winching fee fuel surcharge $100. gate fee $75.00 admin fee 15%--- absolutly unreal and the rude manners are enough to make you want to slap the man. after the accident i am being robbed. this should be against the law. it is in ohio. read more

My tractor trailer broke down near here and ordered the part I needed and had me back on the road the next day. I would definitely recommend this place! read more

Took my car in for service, and came out with all kinds of problems. They put the wrong axle in it, now the rear end is grinding. They broke my driver side mirror housing and tried to hide it from me. They didn't bleed the brakes right after they put a new caliper on it. They took it four wheeling and scratched my paint all up. They tore a hole in my leather seat. They had it for over 3 weeks and was chasing parts in it all the way down in West Virginia! They used up 5/8 of a tank of fuel of mine. So the brake light and abs light is on now and it's still not fixed right. Talked to my lawyer and I have to take it to jeep, have it repaired and she bmit a bill to wally's. What a pain this all turned out to be! read more

Rude and ignorant. Owner Brandon feels he's to good and important to even be nice. Worst customer service in the entire community. Had to call his competitor for roadside assistance when my car is sitting in his parking lot I offered to pay for help but he couldn't be bothered I guess he is far to important . Thank you Greens for once again proving why your establishment is such a class act. read more

Wallys tow service is amazing hes fast friendly and cares about his customers. My car is low profile and he took well care of me would highly recommend and will get the word out about you. Good job on going above and beyond in this crazy virus times read more

Took my vehicle in for service and they ended up breaking my driver side mirror housing and tries to hide it. They put the wrong axle in it with the wrong tone ring for the abs to work. The put a new caliper on it and didn't bleed the brakes correctly. Now my brake light and abs light is on. The rear end is now grinding because they put the wrong axle in it. They took it four Wheeling after they had it for 3 weeks and scratched and chipped the paint job all up. They were out chasing parts with it too all the way down in West Virginia! What kind of company does that? I talked to my lawyer and I now have to take it to Jeep and have the repairs done then submit a bill to wallys. What a hassle, then I might have to fight it in court to get reimbursed! read more

RIP OFF ARTIST!! They charged $400.00 to tow the car from the Burgettstown exit to their garage less than 5 miles away. It happened in the middle of the night before Thanksgiving. They stated they had to go out at that time. No, you could have turned down the call but $200.00 per hour for straight labor was to tempting. Once they had the car, my wife called and asked the lady that answered the phone about the car being their. She confirmed it was but no mention of the $55.00 storage fee per day. Son went and cleaned belongings out of the car a week later, once again no mention of the storage fee of $1,650.00 a month for a car to sit out in the middle of a mud puddle. When I called and spoke to Matt to see if the cost can be negotiated, he said he would put the owner on the phone since I could not comprehend? I comprehend just fine and did not need the back handed cut down by this individual. Worse than that, the owner defended him. I thought there was some sort of law to post fees that you charge. When I went in to pay cash and turn over title to get them out of my life, I looked to find no posting at all of their storage fees? STAY AWAY FROM WALLY WORLD TO WHERE THEY LIKE TO GREASE UP MORE THAN JUST YOUR AUTO!! read more

We've been using Wally's for 20 years. This place used to be good. They've been not so good lately. And our latest experience here seems to suggest that they've hit rock bottom. We sent in a truck that needed new brakes and had an oil leak, but was running great. It took 2 1/2 weeks to get my truck back. Every day they said, "maybe tomorrow". Then something new would come up. We got back a truck that isn't running. My husband limped the truck back to the house, and when he called to see if maybe he'd gotten a bad part, he could hear Brandon in the background saying that he didn't want to talk to him. The only positive is that Lexi in the office is very nice. read more

I have always used this place for all of my cars and they always give better prices then other places and they always do a good job. They were the only ones that I would trust to work on my crossfire! My whole family uses Wally's and we have never had any problems or complaints! Everything is always done fast especially inspections! read more