This is an "instant oil change" service and I went over the weekend and luckily there was no…read morewaiting. The tech asked me to pull right into the bay where they began setting up a new account while I could hear the tech begin working on our vehicle below. Within a few minutes, another vehicle pulled into the bay beside me. This oil change process ended up taking 55 minutes and nothing seemed to be wrong, although seemed a bit short staffed, the vehicle beside me ended up likely taking about 50 minutes for their same oil change. I hope to give them the benefit of the doubt and assume that they may be working out some things on their end with their process but I read on their website that their instant oil change should take 15 minutes. I'll give it another shot when my vehicle is due again but hope that things are smoother next time as my patience ran thin.

I had my car serviced a couole days ago and was pleased with the work done. The man with glasses…read morewas very kind and energetic he informed me about the coupons on the website and seemed like he enjoyed his job. The young girl who assisted with my service was very kind and helpful. However there was an older guy and older woman with glasses who im guessing might be management as they were giving orders but didnt seem very interested in actually doing the work. The woman with glasses seemed as if she had an attitude when speaking to the other employees as well as rolling her eyes. And spesking to them as if they were dumb. I like the convienece of being able to get in and out quick with my work schedule but i dont think i will be recommending this place until they have better people running it.

This place lied to my wife saying her 2015 Camry required synthetic oil which is not at all what…read moreToyota recommends in the owners manual.They installed the 10K mile synthetic oil then applied a sticker saying it needs to be changed in 3K mile. Very deceptive and dishonest.

Went there yesterday to get my car inspected. When I pulled up there was only one car there. They…read morepulled my car in, then other cars came that wanted an oil change. They took about 7 cars for oil changes without doing my inspection. I finally said something, and he said "wouldn't you rather make $68 instead of only $13. It should not matter what someone is spending, they should service you in the order you come in. First time it has ever taken over 45 minutes to get a car inspection. Will not return here again.

Never go to this place. This is, without a doubt, the worst…read moreexperience I've ever had with a shop. I only went in for an oil change and, when I got out of the car, I accidentally left my wallet inside. I didn't worry because I could pay with my phone, but when the service was done, I noticed they had gone through my wallet: all my cards were out of place and had oil stains on them. On top of that, my car came out with a problem it didn't have before. I heard a strange noise and, when I checked, I discovered that the protective plate had been put back incorrectly and was being held up with six plastic straps instead of the original bolts. When I complained to the manager, she denied everything. First, she said no one had touched my wallet (despite the obvious oil stains on the cards), and then claimed my car had already been missing two bolts--which was completely false--since they had improvised with plastic straps instead of actually knowing how the protective plate should be installed. Seriously, never go to this place.

Never ever take your car to this place. I took my Jeep in for alignment because it was pulling to…read morethe right. I paid for what they said they done but less than 3 weeks later it has gotten worse. And they are money hungry too. They look for things to fix so they can charge you a lot to get them things fixed.

Chris has helped me several times!!! From coming to my home multiple time to service 2…read morecars(headlights, brakes & rotors, oil changes), to working on my car at my job so I didn't miss work to literally servicing my vehicle on the side of the road where it died...You can ALWAYS count on Chris!!! He also has a haul-off service and advertised for rid your driveway & sidewalks of snow! Do yourself a favor and call Chris! Outstanding value and service!!!

He had the old battery out and the new battery in the truck ready to go within minutes. Call Chris…read morefor your Mobile Mechanic needs.

This is an update to a previous review I posted a month ago. I was a very unhappy customer. Brian…read morefrom Tim Marburger Honda in Albemarle, NC responded to my post and asked me to call. I did call. He collected information and came to the same conclusion as me, that the Honda Care purchase I made was not of any value to me considering that the Honda Service Pass came with my new car. It should not have been offered. He refunded the cost of the Honda Care and I was sent a check.

This is the most unresponsive business ever. I called probably about 3-4 months ago inquiring about…read morea replacement key, which I was told needed to be ordered and I'd be called to schedule. Never got that call back. Now I'm trying to schedule an appointment for a recall notice I received and have called 3 times on 3 different days, during business hours with no answer. I even left voicemails and couldn't get a call back.

Traveling from Maryland to Florida my tire blew out on busy intersection with car full of luggage…read moreand dog. Darrell and Arron were not only a huge help with my vehicle but helped me find/delivered me to a hotel. These guys are gentlemen and a God-send! Can't thank you enough for being there for me! Thomas & Thor

This shop is a gem. Darrel and his family run a very smooth operation in statesville. They did not…read moretry to over charge at all they looked out for my best interest. If you need a mechanic this is a shop I will use forever. I live in Cornelius but would drive the 30 miles to have any of my work done on my cars.

FLAGSHIP* SHOP SERVICE * Flagship Meaning - A product or…read moreservice that is functional, beautiful, perfected over the years By Andrew Laboy April 3, 2026 Integrity, commitment, honesty, and customer service. These qualities are the facets that reinforce my trust and brand loyalty. For the past decade, despite living 45 minutes away, I've preferred driving or towing my car there instead of using a nearby mechanic. Even on the most hectic of days, the front-desk staff always welcome you with a cheerful smile. The BOSS, Howard, is very kind and will recommend only the necessary actions that you must take to fix or maintain your car. FROM THEIR OWN WORDS: Fair Repair Auto Care is dedicated to helping our community keep their vehicles running smoothly while saving money. We understand how essential your car is for daily routines, whether it's taking children to school or commuting to work. That's why we're here for all your maintenance and repair needs--from oil changes and brake service to engine and transmission repairs or replacements.

Make sure you know how much these guys are going to charge you for service because they won't tell…read moreyou. I left my car there and they said they would look at it then charged me $500 for a service I didn't even ask for (diagnostic test) and kicked my car off the lot saying they did not have space to look at it any further. Seems like a scam shop to me Disappointed if I could give zero stars I would

They were very welcoming and hospitable. Overall good experience. They stayed late helping finish…read moreup the paperwork and helped get us rolling.