A great experience and can't recommend them enough…read more Last year my new-to-me car died within a month of having it. Terrible experience, especially with kids in the car. Had the car towed to this shop because we're fairly new to the area and don't know anywhere else, and this is a AAA affiliated shop so we got a bit of savings that way. They quickly and accurately diagnosed the alternator issue, and replaced it promptly. Through no fault of their own the NEW alternator was a dud and died within a week! But, they quickly replaced that under warranty and got me back on the road with no new costs. They even let me pickup a few minutes after hours when I couldn't pickup during business time because of my work schedule. Very appreciative of that because it got me my car back a day earlier than if they'd told me no one would be at the shop then.

This place was the worst service I have ever had, I hit a pot hole and AAA took me to this place…read more all I needed was two tires and two rims. The ladies at the front desk and the mechanics were very rude. They wanted to over charge my insurance and me a crazy amount of money and I had to pay to 250 to just get my car out and it took three weeks just tell me that! I am so happy to get my car out of there but I am very upset that I had to waste my money and time on this place. Please never go there, they take advantage of people and just because I am a girl they expected that I didn't know any better, but my dad was a mechanic for 30 years so they picked the wrong person.

Burris Garage is a family run business in Kannapolis. They…read morehave a strong bond within the community. The shop is clean, organized and well maintained. When your vehicle goes in for maintenance you can rest assured they will repair your vehicle properly. The rate is standard for the industry. I'm pleased to give them "Five Stars."

I recently moved to Kannapolis within the last two months. I started noticing a grinding in my…read morerear brakes (that I probably let linger a little bit too long...), so I was anxious to try and find a local, reliable mechanic here in K-Town. After a quick google search I stumbled across Burris Garage, and I'm very happy I did. I called Doug right away and although he said his backlog of work was ~2 weeks, when he heard about the urgency of my issue he made accommodations to squeeze me in that same day! He was honest, prompt, and fair in his pricing--very transparent in the exact nature of the work he was doing and even showed me the old rotors after swapping them out for new ones. Hopefully I don't have any further 'issues' with my car, but if I do, I know exactly who my first call will be!

Just wanted to say Cody and his staff were very pleasant and helpful. Throughout the process of…read moregetting our car repaired we were updated and completely satisfied with the work and the costs. We will be using Frog Pond for all of our vehicle repairs. We have recently moved to the area and are happy we found a Trustworthy mechanic. Thank you for your Excellent service Frog Pond. Tim & Monica

When I moved to Stanly County I needed a trustworthy shop I could rely on for my service work…read more Finding Frog Pond was a blessing. Benji, Amy and all the service guys have been professional in every way. So after years of great service, when I bought my new 18Toyota Camry there was no question who would keep it in top running order. I have done small repairs to my vehicles for years but, getting up in age it's nice to have a reliable shop I never have to be worried will always do the repairs right. They stand behind their work and if a part fails, they repair it. You will never find a better service shop to do your work. Honest, Reliable & Fair!

I've been looking for a 2019 vette in the admiral blue for years! Either they had a ton of miles,…read moreaccidents or too many owners. Finally a couple weeks ago I found my baby on cars.com. I called and Gary answered all my questions and was very accommodating to all my needs. He made me videos of the inside/outside of the car and made me feel comfortable buying without seeing it in person. No accidents and only 15k miles on it. I was so excited! They drove it to me today and I couldn't be happier! It's even more gorgeous in person. The whole process from start to finish was great! This is my 4th and final corvette, as I do not like the C8's. I highly recommend Gary "Maverick". He was not pushy and an all around great salesman. I should know as I am also in sales.

I quit going to this deal years ago due to service department being unpleasant and not doing the…read morejob. Today, I had to go back and all I can say is WONDERFUL change. Service department was professional, friendly and just a real joy to deal with. The problem was solved quickly and efficiently. 5 stars for sure.

The customer service was excellent. The repair time was quick and the entire experience was very…read moreprofessional. They even washed and vacuumed my vehicle. I highly recommend them.

These are the most dishonest people and business I have ever encountered. I never would have come,…read morebut this was one of progressive suggestions. They are the worst body repair shop ever! Save yourself the headache, and the money you will be spending to have their work redone.

Excellent customer service and staff. Needed work done on my exhaust system, missed my appointment…read more(totally my fault) and they were super accommodating and went above and beyond even when more work than was expected was needed. I would recommend this shop and those guys to anyone needing a good honest mechanic shop. It was my 1st time there and if I need any more work done, they are where I'm going from now on.

This may be a little long…read more I had just bought a Scion xD on Saturday and got it street legal that Monday. I live in Gastonia but took my husband to work off of Sam Furr Rd, about 35 minutes away. Got all the way up there and noticed the car was trying to pull away even with my foot on the brake. Looked down to see the check engine light on and the RPMs revving up to 2k, to 3k over and over again. Now at this moment, I'm feeling sick. I have my 2 year old little girl and skittish basset hound (no Leash either). Clearly, I thought this would be a normal back and forth trip. So I yelp some auto shops in the area and go to one which will not be named, but will be receiving a review from me after this. After speaking with the front desk person for 10 minutes about how a technician has to "troubleshoot" it and drive it (remember my little girl and dog with no leash??) and how it'll cost $120 JUST FOR DIAGNOSIS I finally said "can't you just hook it up to the computer and pull the code?", he was like "oh yeah." I get the code (ECT circuit), call my mechanic & he says I can drive it home but I just bought this car. Idw take any chances. So I google and start calling shops in the area. One shop recommended Barbee Import Services since he only worked on Hondas. Now my phone is dying. I need to get gas, my dog and daughter are WAY OVER being in this car any longer. I call and let the man know my situation, the whole horrible situation. Lol He says "bring it on in." When I pull up, another gentleman starts going over the car automatically, computer hooked up, getting the VIN....within a few minutes they're wanting to pull it up to the bay. The owner graciously let me borrow a leash that had been left by another customer as well (as long as I gave it back) and I hooked up my phone to a charger in the office. So I start walking my dog around to go potty and before I know it, they're pulling the car back over to me and handing me the keys. "It was unplugged." The owner says. I was flabbergasted. "That's it? How much do I owe you?!" "Oh, nothing!" He replies. And he refused to allow me to give him any money. I was in tears. To go from some place that wanted to take advantage of me for whatever reason knowing how absolutely vulnerable I was with a child involved (not to mention, had the first shop I went to helped me the first go around, I would've been able to get my daughter from school at 2:30....something I told them as well) to this awesome small business that valued their integrity and customers care....it truly restored my faith in humanity. (I need to add, I get the first place is trying to run a business but sometimes situations arise where you can be a good human being instead of make money. I had money, just not for what they were asking for.) In any case, I fully intend to bring my cars back to Barbee Import Services, despite living 45 minutes away because I KNOW they will be serviced correctly and with my full trust. I CANNOT recommend Barbee Import Services enough!!! Thank you so much for helping me and bless y'all for being so awesome!!

These guys are the best, straight-up mechanics around. I have been taking my vehicles here for 20…read moreyears, and they never disappoint. They are very knowledgeable and operate with integrity. I very highly recommend their services.

This family owned business is the best!!! Berry's Auto was recommended by a close friend and I…read morewon't go elsewhere for my mechanic needs. They are honest, good people, and they don't charge you an arm and leg. ;). I highly recommend Berry's Auto to all my friends

Trustworthy service. Our family has been using them for years. They do accurate and efficient work…read morefor fair prices. I go out of my way to get work done by them even if it means waiting.

Friendly staff. These guys were very helpful in explaining the problems and the process to fix it…read more Great job!