My cars check eninge light came on shortly after my most recent service from Team Matthews. I…read morenoticed a lot of new faces in the shop and had my suspicions but i trusted them when I shouldn't have. I will never bring my car here again with what they cost me. I had to take my car to a different shop for an actual repair.

These guys are always accommodating and helpful. They do all the tire work on my BMW and Mercedes,…read moreand do it well.

On Oct. 4, 2024 I was going to Wisconsin Rapids to get some groceries. My van showed low tire…read morepressure. I stopped and aired the tires. After I came out of the second store the light came on again. So I stopped at Schierl Tire in Wisconsin Rapids to see if I could get tires thenor an Saturday, because I had to drive to Racine for my Wives funeral on Monday. Len took care of me. He asked how long it would take to tak emy groceris home and come back. I said it would be 45 minutes to an hour. He went into the back to check and came back out gave me a courtsey car to take the food homw and come back. I left the store at 2:45pm and returned at 3:45 and my van was done. Thanks to Len and Eric they are the best.

The prices are double what everyone else in town costs. I needed some pricey work done on my…read morevehicle, so I go to a few places and get a few quotes. I say eh. Try schierl too. The quote they gave me was $800 more than all the others! Ahhh, no, thank you. Oil changes there take over an hour. So if you are planning on waiting, you better bring a 500 page book.

I've always had really good service here and they do a good job of telling me when I don't need to…read moredo extra services. The few times that I have try to DIY it with my family, I've regretted it because it ended up costing me more in the long run due to lower quality skills that carried consequences. Lesson learned? Sometimes it's worth it to pay a little bit extra for a professional to handle it.

Really came through for us,when the problem with our vehicle turned out to be more complicated that…read moreexpected. They were ablevto get things back to normal in a reasonable time, and went above and beyond as far as customer service.

Had a flat and took it to Schierl's in Wisconsin Rapids. Peggy was very helpful, working to find a…read moretire and, failing that, calling other competitors. Fortunately, they were able to patch my tire and see me on my way. Great service!! Thanks Peggy!!

WOW! I have been taking our vehicles here for years, have spent thousands of dollars without one…read morecomplaint. Today I brought my parents car in for tire rotation, wiper blade changes and oil change. The last time (not Schierl) someone put the blades on wrong, and the one would only go halfway on the windshield. My parents can no longer drive, so the few miles they put on is minimal to doctor appts from time to time. It showed they needed an oil change, more because the time, not mileage. Of course, I called Schierl and made a "I'll wait appt." Because the blade was such a nuisance, prior to me bringing in the keys, I wanted to check. Now the driver's side does not work, there was no mention when I paid the bill. Loud knocking sound is now happening. I went back in and they said it was on the work order that it was not working, I was not called to advise, or I would have immediately said, it should be. I cannot say if they did or did not switch out the arm or not, I do not want to accuse as I didnt see what thety did. I can honestly say I do not recall seeing the bright pink numbers on the arm prior, but as I said it isn't my car, but I have taken it in for service and have never paid for an arm replacement. All repair work was done at the Ford dealer. Regardless of what happened...I was saying "it worked before it went in the shop. I even checked when I stopped to show where the blade was stopping." I would have said " I guess it now needs to be fixed." Instead, the mechanic rudely said, "I feel you are trying to pull the wool over our eye's" Maybe that would be something he would do, but we would NEVER do such a thing. My advice, DO NOT just assume they will do the job right, show them the issue and that it is working. All I had was the pollen that was on the windshield to show where the old wiper stopped. I will going forward be taking our business elsewhere and so will the rest of our family.

Mike was a great guy and fixed my tire issue extremely fast. I will recommend his shop to others!read more

My sisters and I were heading up north for the weekend and experienced car trouble on the way…read more Mike, at Second Street Auto was so kind to help us right away. He answered our questions, gave us advice, and ultimately got us back home safely. Very thankful for his help and the great service!

Before you read this, you should know that I don't like going to get my oil changed - it's kind of…read morelike going to the dentist. I generally put it off as long as possible. Jose and crew at this location have completely changed that for me - and raised the bar for all others. Jose and his team were amazing. I called this AM about making an appointment and Jose was great from the start. Explained that you never need an appointment, just come on in! When I drove up to the garage door, Jose quickly greeted me and we walked into the office area - he pointed out the restroom, the water in the fridge, coffee maker. His crew drove my car inside and got busy on things. After getting mileage, etc from my car, he explained what he recommended and the benefits and gave me an estimate on the cost. We agreed on the synthetic oil (that's what I use) and tire rotation (I was overdue). His team got to work and they were done in no time at all. He assured me that they checked the filters, the fluids, vacuumed the car, and checked brakes, wipers - and I'm sure I'm forgetting stuff. Anyway, it was a thorough check and I felt great knowing there was attention to detail. Even better than all the actual work on the car was my customer experience. I have never ever been to any kind of oil change place - even car dealers - that was this clean. CLEAN. CLEAN. CLEAN. Plus, free wifi, a charging station for mobile phones, a work area (I had my laptop), comfy chairs, CLEAN bathroom. It almost felt part 'cafe' and there was a big window where you could see what was happening with the cars. I felt like I took my car to a spa or something. Jose and crew were friendly, knowledgable, patient (I had questions), and professional. I highly recommend this Jiffy Lube and Jose and the team!

The last time I went for a basic oil change, it took them an hour and 10 minutes to get me out the…read moredoor. They also did not deactivate the "service needed" that beeps when service is needed. I thought, well, maybe it was a tough day so I went back again. Again, oil change and I requested a tire rotation. I knew that I had an important meeting that I needed to be at so I asked when I pulled up, "how long for a tire rotation and oil change". I was told I would be in and out in 25 minutes. It took an hour and 5 minutes this time. I was late for my meeting. They also did not deactivate the service needed button again. I will NEVER go back. Horrible service.

So went in for 30k service and to have the DC outlet checked. Confirmed the outlet was…read moreunderwarranty. When the vehicle was ready. The informed me it was not covered under warranty because of "debrie" "later confirmed was rust and wiping it out with a cloth fixed the problem". Manager Joe "did not give his last name" who was extremely condescending the entire time. Insisted it was not rust. Did take cover the cost of the diagnostic. Main issue is I was not told before hand that if it was not covered under warranty I would be charged over 200$ for a diagnostic. This is something I would think is extremely important to cover before performing the service.Especially when the customer specifically asks if the service would be covered under the warranty. I have p t s d. And manager Joe's condescending tone and words.\nWere extremely aggravating and a common trigger for veterans with p t s d. Young lady at the counter was extremely professional.The entire time and I think her for actually being a professional even though the example given by her boss is exactly the opposite of that. At a 3.5 rating, this service station is already low.And I understand why.

Always good service, friendly staff, fair prices…read more Cookies,coffee and popcorn a nice bonus! Thank you and keep up the good work!

I called late in the afternoon to see if I could get a patch put on my tire. I had a long commute…read morefor work and didn't want to worry about a flat. Even though they close at 5:30, Johnny very kindly agreed to take care of my car if I could get there by 4:30. A few minutes later, my tire was patched for just a couple bucks. I really appreciate these guys for helping me out, when they could've very fairly asked me to schedule something earlier. It's a pleasure doing business with great people who care! Thank you!

The guys at Auto Select are kind, fair, and quick! They are awesome at fitting me in when life…read morehappens and they stand by their work. I've been going here for years and will be a loyal customer for years to come!