Can we say bait and switch? Wetzel Jeep in Richmond has this…read moreon their website: https://www.wetzelchryslerjeepdodge.net/inventory/new-2020-jeep-renegade-latitude-4wd-sport-utility-zacnjbbb9lpl67536/ After calling them to get a price on a lease guess what, the lease I was quoted was $420 per month.... Hmmmmm MSRP: $30,265 INTERNET PRICE: $18,812 Details FINANCE $235 Customize 72 months | $1,881 down*/monthly LEASE $138 Customize 36 months | $0 down*/monthly

I took my 2019 FORD Ranger in on Monday 5/18 to diagnose a HVAC problem, they couldn't find a…read moreproblem but stated there was a code, Ford TSB states repair is to replace the temperature control box, my service writer was Marty Weiser who in return ordered said parts and scheduled repair for next day 5/19, dropped vehicle off at 0800 and received call at 1600 (4 PM) that vehicle was done. They had to remove instrument panel, center console, and front seats, when I picked up vehicle you couldn't even tell anyone had been in there, excellent job by the repair tech and to Marty Weiser for getting the job done in a timely manner and keeping me informed during the process.

My company vehicle broke down on me the techs and their service rep Peyton was helpful and very…read morequick on the turnaround to get my vehicle running again they kept me updated every day with what was going on .When I ever have a problem with my ford I will definitely go back .

Hubby & I pulled in because we needed a quick car wash. It was $11 for the wash which, IMO, is too…read moreexpensive. There are other car washes in the area priced at $7-$9 for a single wash. We could have chosen to become a monthly customer for about $20 per month but we declined. The automatic car wash did a good job but I wouldn't use it often enough to justify the monthly deal.

Looks like a newer location. Very clean and friendly staff. The kids love getting the free suckers!read more

I went to firestone in richmond IN . They put a liquid on my gasket & it poured into my engine. I…read morehad to replace it cost me $6,000 and even more issues . I called corporate & spoke with the Insurance claim specialist & told they denied it bc of " pre existing " conditions . Contacted the attorney general & was able to get ahold of the senior customer support specialist from corporate , Danny Tovar. Now, bc of " good measure" they are talking a settlement . Now , it's been a week & no phone call or email nothing. I called corporate & was given the run around every single time . If you're a single mom or women like me , stay away from firestone , they do not like to accept responsibility & not very cooperative .

Extremely expensive. I had issues with my car, they "fixed" it, 2 weeks later I had another issue,…read morethey "fixed" and now my f***ing whole engine is falling out of the chassis. How the f*** they didn't see it has damaged when they did all the previous repairs????? I spent already $2,200 in oil change, fuel injection service, spark plug replacement, fuel system cleaning and O2 sensor replacement, and I'll probably spend more than $700 to fix it this time. Unbelievable!

this is my go to for everything. those guys always go above and beyond for me and never make me…read morefeel as if I can't do something because I'm a girl doing man stuff, it's nice to have a company with values and integrity so close to home. DO ALL your part needs from these guys you won't go wrong. very satisfied with the business over the past 20 years! Shout out to Brandon for making that place top notch in my parts book

would give zero stars if possible! was sold the wrong part and then told they don't do returns. No…read morereturn policy was not listed or discussed. No stuck with a part that can't be used on my daughters vehicle.From the way they treated and talked seems they take advantage of women buying from them as I was guaranteed the part was correct. Terrible customer service!