It seems a little odd to write a review for a pharmacy but I have never had such a positive…read moreexperience before like I have had with the Community Pharmacy at St. Charles. Every interaction I have had with the staff there has been pleasant. They are helpful and friendly every time. Even in the middle of this COVID pandemic they have been great. I am so glad we switched to this pharmacy!

The cupboards are BARE..... seriously, the shelves are totally enpty; even entire rows are empty…read more Are they closing or what??

The pharmacy refuses to answer the phone and I am housebound and cannot drive. Very frustrating…read morewhen I have a question or need to know why my prescriptions aren't ready on time. And when I did ask in person, a pharmacy worker nearly bit my head off with her attitude and answer.

Photo department for Christmas cards, Tammy and May are tops Both so helpful and so kind to…read moresomeone who is clueless as to how operate the computers Both so kind and very helpful This is my third year of using the Photo department at Walmart in Bend, Oregon

I've been calling the store all day nobody answered the phone go in they told me I stole never…read morestolen anything in my life

This is the worst pharmacy! I put my prescription in online…read more2 day before I came in to pick them up. I was shopping in Safeway today. And noticed there was no line at the pharmacy. They told me that my prescriptions are at their distribution center. The she said they could fill in store. I told them I have shopping to do at the store and I'll come back when I'm done. I came back and waited at the side line (limbo) for 45 minutes!!!!!! Their is hell on earth . Find another pharmacy.

****Next time you go to the pharmacy, try practicing some patience & understanding... Pharmacy…read morestaff are under such an unrealistic amount of stress! They're doing SO many other things than just "grabbing" your meds... Me & my husband have been using this pharmacy for years! The staff are so helpful & kind! the pharmacists are thorough & knowledgeable (particularly Julie - she is absolutely incredible)!! The technicians are welcoming & also very helpful (HUGE shoutout to Sue - she's always so genuinely sweet). I'm quite confident that the majority of negative reviews are authored by those who've either never worked in a pharmacy or have failed to recognize the damaging effects of COVID-19 on staffing/logistics/etc. The pharmacy staff are juggling an unbelievable amount of varying tasks, while then having to try & de-escalate inconsiderate & impatient customers!! Try & take a deep breathe, put on a smile & thank them for everything they do!

Although it was a bit frustrating that they don't answer their phones, it's understandable because…read moreof how shortstaffed they are. That being said, I am tremendously grateful for the work they're doing in the Pharmacy as well as the floor staff.. they always greet you when you walk in and Bob is my particular favorite. They have a reasonable selection of wine, And regular discounted items. Good energy a good environment. I would recommend this particular Rite Aid over other Rite Aid in Central Oregon.

This review is solely for the pharmacy department. I had just visited an urgent care facility…read moresuffering from a high fever and bronchitis. I was given a variety of prescriptions and advised to get them filled at Rite Aid, the nearest pharmacy. We were traveling a fair distance and admittedly were under a tight time frame because of a narrow check in window at our hotel. We asked how long it would take. We were told 45 minutes. Considering it was Saturday I understood it would take some time. My husband and I went to a sit down lunch and the grocery store for provisions for the road. It took a little more than an hour. We asked the pharmacy if they were finished. She said it would take several more minutes. Ten minutes later, they still weren't finished. We then said we would take what they had. We the. Learned that none of them had been filled after an hour and twenty minutes in that time they had printed two labels and had not pulled the corresponding medications. Let's be clear. I don't fault the pharmacy for our travel arrangements. I do, however, fault them for not providing an accurate assessment of when things would be finished. If we had known that it would take upwards of twice of what they told us (potentially more), we would have gone elsewhere.

They are very friendly to their patrons. Also they work as quickly as they can while smiling.read more

Great pharmacy, friendly and knowledgeable phone customer service, great hours! What Walgreens…read moredidn't have in stock, Fred Meyer's did.

At my wits end trying to reach them to sort out a prescription they had received. Finally asked my…read moreown pharmacy to call this one and figure it out. The Safeway pharmacy person admitted they rarely answer their phone. He also said the equivalent of "we're about to go on break, we'll get around to it whenever we get around to it." My pharmacist told me she'd never talked to or heard of anything this bad. This was a four hour ordeal for an extremely time sensitive medicine. This place is the worst. I did business with them a couple years ago also, and it was also stunningly bad. In this case I was helping out a relative who was too sick to deal with it. In the end, the relative went back to the ER and got the medicine there. Wow.

The pharmacist and pharmacist staff is so rude. They're impatient and unfriendly I switched to the…read moreSafeway by Walmart- much kinder and actually helpful.

Poorly organized and understaffed. Nice people but clearly needs more help…read more I recommend the Quest in the other Safeway on 3rd street. Faster service with an appointment. I have been to this one multiple times over 2 years and never got out in less than 30 minutes even with an appt. In fact it seems to be getting worse.

My prescription was called in last night by my doctor. 5 pm today they haven't listened to…read morevoicemail and tell me that the prescription was called somewhere else. Major attitude and rudeness. I double checked the phone #, which was correct. My doctor called again. Rude to my doctor when she called the prescription in again, and then admitted it was in the voicemail but they didn't listen to it. Rude assistants and pharmacists that apparently don't think voicemails should be checked. Then after they have my prescription at the register make me wait until the entire line that formed (after I waited in line twice because they didn't do their job) was cleared before they called me up. Horrible experience. I'm really glad that they are not my regular pharmacy.

I had neglected to have a prescription renewed when we changed from one doctor to another. The…read morepharmacist at the Safeway on Century Drive got our prescription filled immediately so my husband would not miss any of his medication. We are very appreciative of the excellent service and concern . Thank you

The pharmacists here went above and beyond for us on a Friday night when the urgent care called in…read moreour prescription to another (closed) pharmacy. The team here helped us figure out how to get our prescription filled so that our son could get much needed antibiotics! We are so appreciative and it cemented our generally good experiences with Safeway pharmacies! Thank you!