I been a customer of this store since it was located on Hatch rd. staff has changed over the years…read morethen it was located on corner of Whitmore and Mitchell rd. I have no complaints about the employees, but I am missing so many points that I never have used. I always get my prescriptions there and some of the merchandise, but I was surprised to find out how many points I had for shopping there for so many years. the majority of employees there are nice and helpful, but it is true that some are super rude and appear to be annoyed by their customers. If you don't like people, please get another job. Customer service it's what makes a store a pleasant place to shop.

if I could select zero, I would.... This is possibly the worst pharmacy I have ever been to... the…read morepeople are rude, inconsiderate, they completely act like they are better than you!!!! I will not be returning to the Rite Aid pharmacy on Mitchell Road

This pharmacy is so ridiculous they take FOREVER to get you your prescriptions. This is peoples…read morehealth we're talking about here and they don't give a shit. The lady on the phone is rude and not compassionate what so ever. I called to have my prescription transferred from carepoint pharmacy yesterday and today I call and still they say they don't have it! when I called carepoint they said they should have it and that they transferred everything to them so there is no excuse on why they don't have it yet it's so annoying just to get one prescription they make it as difficult as possible!

I'm still in line! There are 20 people in line with 1 person working. The line hasn't moved at all…read more Horrible!

Ever since 2018 I have come to this pharmacy for all my medicine. Very quick and attentive service.read more

Love this pharmacy. They are quick filling the medications and very friendly. I love going here.read more

This store is always clean, and the pharmacy staff are friendly and helpful, but the store itself…read morehas decided to remove the bike rack from out front that people used to lock their bikes up to so they would not get stolen. Some people who are disabled and can't drive a car or who have other reasons why they can't drive often use e-bikes or bicycles to run short errands and need to have the option to lock up their bikes. CVS has removed their bike rack without having another option to safely lock up their bikes. They used to have one right in front of the store so people could lock their bikes, and it was in plain view of other customers, and that gave a secure location for locking. Several people I know have decided to go across the street to a competitor pharmacy because they care enough about the people who ride bikes to have a bike rack so people can secure their bikes and prevent their only mode of transportation from being stolen. I was there a while back when someone got their bike stolen because of this lack of caring for people who need to use bikes. This lack of consideration has undoubtedly cost CVS customers beyond the ones I know of. Please, CVS, start caring about your customers who don't drive and put a bike rack back at your store!

Service is great pharmacy is great and I ordered my prescription at 12:12 to 12:30 pm got ready at…read more1:45 so like an hour, so but great service and also amazing staff pharmacy as well

I had the best shopping experience today, all due to Kendra Walmart Associate. She spent more than…read more20 minutes helping me find some bras for my mom. Believe me when I say it was a challenge to find just the right bra for her. I explained to Kendra what I was looking for and the size. She never gave up. I would have been there a lot longer and probably would have given up if it wasn't for her. She was never bothered that I was taking up a lot of her time. Her attitude was awesome. I did buy 3 bras to take home for my mom to try on. Unfortunately none fit, but 2 of them I will purchase in a bigger size. So THANK YOU KENDRA for being there at the right time. Sincerely a happy customer, Patricia

Lazy employees and managers... Horrible customer service.... Went there for something specific and…read morewas ignored.... Rediculous

This company is the worst company I have ever dealt with! They refuse to provide me with an…read moreitemized statement for which they deduct money from my account for. I need records to send to insurance companies for reimbursement.They refuse to bill Medical for my prescriptions and supply's. The third week of my infusions I ordered one prescription out of three that should be billed to Medicare and no supply's what so ever and they withdrew $380.80 from my checking without explanation or invoice. $380.80 for nothing nothing, more than the first twoweeks that included multiple prescriptions and supply's? No explanation. WHAT IN THE WORLD DO YOU PAY FOR WITHOUT RECEIVING ITEMIZED STATEMENT OF GOODS OR SERVICES ? Receipt? Worst customer service I have ever experienced?#!?!??#¥€#.!??? Now they told me medical and my private insurance don't cover it. They told me they charge 7 days a week whether I get any services or not they choose to call it per-dium $50 dollars a day. No wonder medical don't cover it they probably don't understand what they're charging for either? Of course they tell me it's not covered medical can't tell me or accept or deny cause they won't send them any paperwork either. Another day goes by they wrote me a basically hand drawn receipt that don't name the prescriptions and just says supplies such as these may be included ( listed ) I will see if my insurance will accept it from my out of pocket insurance. I doubt it

The medications arrived on time and was auto paid weekly with a card on file. The disappointment…read morecame months after the account was closed with a $500+ bill for a charge on a same date that already had some money taken out of my bank account - although they were billing me for a higher amount than what they withdrew that day. I spent weeks calling and asking why there was another charge for same day, and if ligit, why wasn't the same card on file used at the time, and no one could give me an answer. Finally, last November, I was told that the charge would be dropped, and the account closed. Today, almost 5 months later, I received another bill for same amount and speaking with them, they claim there are no notes on file that I ever called them and could not answer the same questions I asked several months ago, but they want the payment.

Let's talk small family Pharmacies in a city populated with nothing but large Walgreens, CVS and…read moreRite Aids. Modesto is starving for personable one on one service, a place where service is the most important thing. Familia Farmacia is the Cheers of Pharmacies; "Where Everybody Knows Your Name!" I can't say enough good things about. I have an extensive array of prescriptions, one of which my insurance refuses to cover. For years I'd being paying $200 a month for it at Walgreens; waiting in line for an hour, then being told I was one day early to pick it up. Familia Farmacia is truly family owned and operated. Veteran Owned. Miguel and Issac and their staff of the nicest people remind me of service long forgotten. Their not trying to get rich on patients like me, they are honest and reasonable. The money I've saved there is off the scale. I've saved hundreds of dollars in a very short time. Even their over the counter medications cost less than. They'll even deliver in an emergency. During the Covid 19 Pandemic they've donated gloves and masks to local hospitals! When I had a surplus of paper towels, I donated it to them Issac and Miguel. This is a safe, clean and sanitized business. I do my part, coming is masked and gloved, and they go above and beyond to keep me safe. In a time when there is seemingly no choice but to be treated horribly but uncaring, overwrought big chain Pharmacies; where you take your life into your own hands to visit, after being harassed by homeless on the way in and up leaving. Familia Farmacia is the Answer To My Prayers!!! God Bless Them!!!

From the owner: We offer fast service, free local delivery, affordable medication, free pills bubble pack service,…read moreand bilingual service in English and Spanish.

Betty was great, easy to work with, great selection & great staff . Pricing seemed to be…read morecompetitive

In my limited experience with Premier (purchase and service of an Invacare Pronto 51 wheelchair),…read morethe face-to-face experiences in my home with the sales guys and with the service technician have been 5-star. Unfortunately, whomever handled my recent phone inquiries regarding the need for a service call had me searching for someone else to handle the repairs. Day 1: My first voice mail inquiry went unanswered. Day 8: I called again and got a human who said that if I would fax in a repair prescription someone would get with me to set up a home visit. I sent in the fax right away. ~Day 13: I called and left a voice message requesting a return call to let me know what to expect. By then I expected nothing from dispatch. I went fishing for a different provider but didn't find any local repair dealers for the Pronto who would work with my insurer (United Healthcare-Sutter/Gould). There might be a match around, but I didn't find one. ~Day 20: A repair tech called and came out the same day. Again, a 5-star experience. The fellow was friendly and knowledgeable, though he had to let me know it would take another 2 weeks to return with the required parts and make the repairs. Obviously I don't know where the glitch in the system is, but in 2014 it shouldn't take more than a few days for a factory authorized dealer to receive any needed parts and to get the job done. Bottom line; kudos to the guys in the field and blah to the office and parts source.