Thank you for taking the time to respond to my review on google. Unfortunately, your reply has…read moreadded to the discomfort of my experience rather than helping to resolve it. As someone who works in management and customer service, I was hoping for a professional, empathetic, and apologetic response that acknowledged my concerns. Instead, the tone of the response felt defensive and dismissive, which was disappointing. My original review was written professionally and with the intention of voicing my experience in hopes of constructive improvement. I have nothing personal against anyone at the clinic. However, being met with hostility rather than understanding does not reflect the level of care, respect, or professionalism patients should expect--especially in a healthcare setting where feeling safe, heard, and respected is essential. I would also like to clarify the statement regarding my insurance. I was very clearly informed that I was waiting due to a clean room, not because of insurance-related issues. Referencing my insurance instead of acknowledging this miscommunication further demonstrates a lack of accountability. Additionally, mentioning having a biracial child does not negate or invalidate my experience. While representation and inclusivity are important, that statement raised additional concern, as it does not address the issue at hand and should not be used as a defense against a patient's lived experience. There are many free and accessible resources available that offer guidance on responding to reviews from a professional, business-oriented perspective rather than from a place of personal emotion. Utilizing such tools could help ensure future responses are constructive and aligned with best practices in patient care and customer service. I am sharing this feedback not out of malice, but in hopes that the clinic will reflect, take accountability, and move forward in a way that ensures all patients feel understood, respected, and safe.

Love Black Oak Clinic, Megan Black is so inviting and knowledgeable when it comes to cosmetic…read moretreatments! I always love how it turns out. So happy she's here in Broken Bow!

I live in Dallas and left my bag that had my contacts in them. I called and Lisa helped me, she…read moreasked me to have my prescription faxed from my eye doctor back home and when they did, I picked up some sample contacts and they didn't even charge me. Terrific customer service from Lisa and MyEyeDr !

I moved back to Idabel maybe 5 years ago. My youngest son was 2 years old and he was running a…read morereally bad fever. I took him straight to Dr. Gregory's office. As soon as Dr.Gregory seen how sick my son was, he quickly gave me medicine to give him and let me get my baby home and in bed. I have been taking all 3 of my kids to Dr.Gregory ever since. I can honestly say, Dr. Gregory is the best Pediatric Doctor in Idabel, Oklahoma. Keep up the great work, Dr.Gregory. You know the best way to keep our kids safe and comfortable when they are sick. We Love You Dr.Gregory!!!!!!!! The Best Pediatric Doctor in Idabel,Oklahoma. Well, In my opinion he is.

10 experience! We are from out of town and I needed my daughter to be seen quickly. The front…read morereception was quick to help and very friendly. Office staff was so friendly and Dr. Gregory was awesome! could not recommend enough, just wish we lived closer so that we could bring all of our kiddos to him. He was quick to diagnose and provided the medication necessary to treat my daughter's illness. We will come back anytime we are in town! Thank you Dr. Gregory and office staff- yall were top notch!

Best doctor in the county, hands down! Lauren Roberts really cares about her patients and takes the…read moretime to see what you need, whatever the case, mental or physical. I wont go to anyone else as long as she is in practice. I also recommend sending any of your love ones there. Just one visit and you will see how she is a grade above the cut!

Good medicine at fair prices!…read more Friendly, helpful staff members, as well. Small but well stocked. Easy to find, as well -- if you know Idabel.

Always polite and helpful large selection. A little pricey but this is where you find a higher…read moregrade of flower that helps with muscle spasms.

This facility has been under new ownership and management for tue last 2 years. it's going to take…read moretime to get everything lined out but we are working on it. I am the Rehab Director at Broken Bow Health and Rehab. we have a completely new therapy team u see a new managing g company. in the 3 months since NOVO Rehabilitation has assumed control of the rehab portion of BBHR, we have improved the return to home rate greatly. We are in the process of establishing a fall prevention and contracture management program in order to improve the lives of our long term as well as rehab residents. It is a process that takes time. I encourage you to come check us out and I will give you a personal tour of our facility and will introduce you to the staff. Jon Stuart, PTA/DOR

Dr. Dixon took care of my husband through many years with wonderful care throughout our life in…read moreParis Texas. He so very kind yet a powerful man in body, heart, and mind. When my husband sustained head and torso damage from a motorcycle collision with a deer, Dr. Dixon was profoundly helpful with resetting his neck, clavicle, scapula, ribs and one hip through the many months of healing. I hold the highest gratitude to him. God Bless him. The world needs more of doctors of this caliber.

This chiropractor is very well experienced (40+ yrs). He has adjusted me several times and is very…read moregentle. I wholeheartedly recommend Dr. Dixon. He is a Diplomate in Anti-Aging Treatments. He has helped me learn more about my own nutrition and health. He will treat you with the utmost respect and kindness.

Great staff, amazing massage therapist. Prices are extremely reasonable, highly recommend this spa.read more